Shadow Tracker Description
Advanced Tracking Technologies’ Shadow Tracker® Live offers a user-friendly and mobile-optimized experience. The software features an intuitive interface that enhances usability. It is compatible with a diverse range of smartphones, tablets, and PCs, ensuring that fleet tracking is accessible from virtually any device. This capability enables users to respond to any situation more effectively, thus enhancing operational efficiency and boosting customer satisfaction. We collaborate with numerous mobile fleet enterprises, regardless of their size. Our mission is to deliver cost-effective tracking solutions tailored to meet specific requirements. Our GPS tracking devices and fleet management software are designed with the end-user in mind and are consistently refined based on customer feedback and needs. Based in Houston, Texas, we design, manufacture, and support GPS tracking solutions that are effective throughout North America, including Canada and Mexico. With over two decades of experience, we have established ourselves as one of the longest-standing and most knowledgeable GPS tracking providers in the field, dedicated to continuous improvement and innovation in our offerings. Our commitment to excellence ensures that we remain a trusted partner for businesses seeking reliable tracking solutions.
Pricing
Integrations
Company Details
Product Details
Shadow Tracker Features and Options
Fleet Management Software
GPS Tracking Software
Shadow Tracker User Reviews
Write a Review-
Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Reports do not work... and no customer service Date: Feb 10 2023
Summary: VP of Logistics and Operations. Have a fleet of service vehicles across the US along with several semi trailers.
Positive: Nothing.
Negative: Reports do not work and there is NO customer service or even empathy for non system performance.
Read More... -
Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Unreliable equipment and terrible customer service Date: Sep 07 2022
Summary: If I could give no stars I would!!! Faulty devices, terrible service, communication issues, misrepresentation.......... I could go on and on. Do yourself a favor, don't walk away from Advanced Tracking Technologies run!!!
Going with ATTI was a huge business mistake! Don't make the same mistake we did!! Devices do not work and endless unfulfilled promises!
Even though they have not fulfilled their contractual obligations the only way they will let us out of the contract is by charging us a ridiculous amount of money!!! Completely unethical!
They literally told me even though they haven’t fulfilled the services that were promised when they presented their services we need to pay well over $5,000 to get out of the contract. As of today we still do NOT have all GPS units up and running and they still want BIG BUCKS to release us!
You can check out my other google reviews and see that I prefer acknowledging excellent service and/or products rather than negative reviews BUT I hope I can help someone from making the same mistakes we did!
I spent hours and hours and hours on the phone. I have a paper trail of emails a mile long proving the issues we have had and the amount of time our business has spent just trying to get what we were promised. Despite all that, it’s still my problem and we need to pay them lots of $ to get out of the contract! A contract where they have not held up their end of the bargain!
RUN!!
Save yourself, your business, and your sanity!!! Go with another provider!!!Positive: None.
They gave a wonderful presentation but the products and service are nothing like they presented.Negative: Faulty equipment, no accountability, terrible customer service, the software is outdated and is not user friendly!
Read More...
- Previous
- You're on page 1
- Next