Best Service Genius Alternatives in 2025

Find the top alternatives to Service Genius currently available. Compare ratings, reviews, pricing, and features of Service Genius alternatives in 2025. Slashdot lists the best Service Genius alternatives on the market that offer competing products that are similar to Service Genius. Sort through Service Genius alternatives below to make the best choice for your needs

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    ProBusinessTools Reviews

    ProBusinessTools

    Prosite Business Solutions

    $40 per user per month
    Numerous businesses similar to yours have discovered how to gain and maintain a competitive advantage by optimizing their operational workflows and enhancing client satisfaction. Field technicians have access to their scheduling details, can manage their calendars, and update order statuses seamlessly. They also have the capability to obtain customer signatures directly on work orders or invoices. The system updates the central corporate database whenever they are within the service region. Features like one-click phone dialing and the ability to attach images taken with the device's camera to orders streamline the process. Managing billing for thousands of clients has never been simpler. Are you in need of a recurring billing solution that enables you to establish automated billing plans linked to your service offerings? With our innovative software, you can easily convert a finalized sales order into an automated process, ensuring efficiency and accuracy in your operations. This not only saves time but also enhances the overall customer experience, making it a valuable addition to your business toolkit.
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    Orcatec Reviews
    Top Pick
    Leading software for the service industry, e.g. HVAC, Electrical, Plumbing and General Contracting. To run a successful business, you must have all the MUST-HAVE features. Schedule and dispatch appointments Use our unique system of work planning to distribute work among your team members. Time Cards A special service will protect you from negative reviews Employees can be tracked by GPS Optimization of routes Very low credit card processing charges
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    HomeService.Cloud Reviews
    Streamline your HVAC and plumbing operations to enhance efficiency, increase profits, and alleviate stress. With features like appointment and dispatch tracking, you can manage your schedule seamlessly. Enjoy the convenience of one-click invoicing and enable online payments that go directly to your bank account. Maintain and access comprehensive customer records effortlessly. Utilize a user-friendly central scheduling and dispatch board that is accessible to your entire team. Collaborate effectively with work order management—upload photos, schedule appointments, and add notes for easy access by all team members. Keep your customer and contact information organized, including tracking their history and the effectiveness of your marketing campaigns. Generate invoices and quotes while on the go, allowing for quick texting and emailing to customers, who can pay online with just a click, ensuring funds are directly deposited into your account. Additionally, integrate with QuickBooks to automate the tracking of invoices and payments, simplifying your accounting process even further. This comprehensive system not only streamlines operations but also empowers your business to thrive in a competitive market.
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    Scheduling Manager Reviews

    Scheduling Manager

    Thoughtful Systems

    $795.00/one-time
    2 Ratings
    Scheduling Manager Gemini is powerful management software for a variety of service businesses. It features CRM capabilities, in addition to Job Scheduling, Employee Dispatch, Accounts Receivable, Job Estimating, Payroll, Mapping, Inventory, SMS and Caller ID to assist businesses in becoming more efficient and more profitable and to enhance customer service capabilities. Scheduling Manager interfaces with a wide variety of business accounting and payroll solutions, including QuickBooks, Sage, Xero, MYOB, Infusionsoft, ADP, Paychex and Act!. Scheduling Manager Gemini is available as either a desktop or web-based application and can be tailored to meet the specific needs of each customer. Industries serviced include maid services, residential and commercial cleaning, carpet cleaning, window cleaning, fire extinguisher maintenance, janitorial, home health care, HVAC, pest control and several others. It interfaces with SM-Mobile, our mobile app, which runs on Android or Apple. It also interfaces with Service Genius, our online app. A customer portal is available for customers to see their upcoming appointments, pay invoice and more.
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    Flobot Reviews

    Flobot

    Fresh Milk Software

    $32.64 per user per month
    Flobot is a comprehensive automation solution designed for field service jobs. This software efficiently handles everything from leads and estimates to scheduling, invoicing, and payment processing while also tracking company assets. Available as both an application and a cloud-based system, Flobot enables businesses to seamlessly integrate these tools for optimal control over operations and workforce management, ensuring customer satisfaction remains a priority. By utilizing Flobot, companies can increase their profitability while minimizing administrative burdens. Various industries, including those involved in artificial grass installation, cleaning services, scaffolding, flooring, gardening, property and facilities maintenance, plumbing, gas engineering, window fitting, mobile computer repairs, electrical work, landscaping, and even removal services, benefit from this software. Many users refer to it as the quintessential solution for tradespeople, showcasing its versatility and effectiveness in enhancing business operations. Ultimately, Flobot empowers diverse service providers to streamline their processes and improve customer interactions.
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    BizScheduler Reviews

    BizScheduler

    Integrity Data Systems

    $20 per user per month
    Experience daily, weekly, and monthly calendar layouts that allow you to effortlessly check resource availability and schedule tasks. Easily send or print work orders, ensuring seamless communication. The system offers flexible customization options tailored to meet the unique needs of each business. Enjoy swift and convenient access to comprehensive customer data, including complete job histories, notes, categories, custom fields, and attached images or documents. You can also record customer payments through various methods such as cash, check, or credit card, while keeping track of jobs with pending payments. Additionally, exporting customer and payment information to QuickBooks has never been simpler. This robust cloud-based scheduling solution is specifically crafted for your expanding service-centric enterprise. Equipped with powerful tools, it enhances team productivity by preventing workflow gaps and distributing workloads effectively. Set future and recurring appointments with ease, benefiting from automatic reminders to keep everything on track. Embrace the opportunity to take charge of your business operations more effectively.
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    Tradiecore Reviews
    The Tradiecore application is specifically crafted to alleviate the daily administrative challenges faced by trade businesses. Each tool for quoting, invoicing, and job management serves as a powerful asset in its own right, but we have consolidated them into a single platform to streamline the management of your trade operations. Say goodbye to rummaging through paper documents or endlessly searching through emails. Whether you’re dealing with a new client, an established customer, or even someone from hipages, you can effortlessly generate quotes and invoices right when you need them. You have the convenience of sending these documents directly from your smartphone. With the Tradiecore app, you gain enhanced insight into your job status and customer interactions. Simplifying the management of your projects and clientele is now possible with everything housed in one convenient location. You also have the ability to reach out to your customers instantly through calls, SMS, or emails directly from the app. Schedule appointments for your jobs and easily export them to your calendar, helping you manage your time more effectively. Additionally, Tradiecore seamlessly integrates with popular accounting software like Xero, Quickbooks, and MYOB, ensuring your business remains organized and efficient. This comprehensive approach not only saves you time but also boosts productivity across your trade business.
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    WorkCEO Reviews

    WorkCEO

    WorkCEO

    $49 per month
    The premier all-in-one software solution for HVAC, plumbing, electrical, and various field service industries, catering to both commercial and residential needs. Implement best practices within the industry to enhance service quality and drive better results. Receive alerts for significant events, such as large sales closures or appointment cancellations, to stay informed. Access customer details, including service history and equipment specifics, whenever they reach out. Monitor all interactions, including recorded calls and text messages, tied to each opportunity. Ensure customer satisfaction following each appointment to build long-lasting relationships. Keep track of your business performance from anywhere, at any time, with real-time insights readily available. This comprehensive software not only streamlines your operations but also fosters a culture of excellence in service delivery.
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    Urbest Reviews
    Urbest, a Collaborative Software for Facilities, Maintenance and Services. Say goodbye to slow, ambiguous job processes. Instead, embrace structured and easy collaboration. Urbest's collaborative job track platform allows organizations to seamlessly capture and organize, track, and take actions in workloads among workers, managers, and issuers. Simple workflow in a glance Collaborate with anyone. - Get involved with your stakeholders in just one click - Use data sharing instead of asking suppliers for Excels - Have a conversation with your customers Upload files. Track workloads - All activities at a glance - Create and orchestrate tasks or actions using checklists. Monitor performance and responsiveness. Take action: Adjust service categories based on the needs of your users. Get urbest now to increase your productivity.
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    Cilio CiO Reviews

    Cilio CiO

    Cilio Technologies

    $100 per month
    Installation firms across the United States have discovered a solution to their order management difficulties through Cilio CiO field service software. These companies sought to reduce paperwork, enhance scheduling tools, streamline mobile order management, and simplify the process of capturing purchase orders from retail partners, and we have successfully met those needs. Cilio CiO is designed to assist installers in managing a diverse range of projects, whether the job originates from Lowe’s, Home Depot, another home improvement retailer, or directly from customers, covering everything from plumbing and roofing to doors, windows, flooring, and much more. With CiO, all your job-related information is consolidated in a single location, encompassing job notes, documentation, photographs, measurements, and work schedules. Cilio CiO uniquely enables the importation and automatic population of your customized business forms. Additionally, our software provides user-friendly scheduling features with drag-and-drop functionality, comprehensive calendar views, mobile signing and sending options, and seamless integration with QuickBooks along with portals from Home Depot and Lowe’s. This holistic approach not only streamlines operations but also enhances communication and efficiency across all aspects of the installation process.
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    Eworks Manager Reviews

    Eworks Manager

    Eworks Manager

    $115 per month
    The Eworks Manager Job Management System lets you manage, track, and control all information related to your staff, jobs and customers. Eworks Manager's Job Management Software will give you complete control over your business. Our system helps you track and manage all aspects of your business, including your employees and jobs. Our field service management, vehicle tracking, and GPS planning will be perfect for your company if you are in the technical field. Other benefits include: - Lead Management Asset Management - Invoicing and Quoting Solution - CRM System - ERP System Time Planner - Project Management - Task Management Help Desk - Report Suite Inventory Management
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    DoTimely Reviews
    Streamline your staffing process by allowing employees to choose from available positions, minimizing the hassle of scheduling back and forth. Set up your invoicing and payment collection timelines, allowing the system to handle it seamlessly. Foster effortless connections with your clients, enabling rich communication through not just text, but also images, videos, emojis, and more. Enhance the customer experience by giving them the ability to self-serve and access information whenever they need it. Clients can conveniently request appointments directly through the app, eliminating the need to track phone calls, emails, and texts. DoTimely is tailored for business owners seeking organization, timely payments, and comprehensive management of their operations. You can effortlessly monitor various business metrics like schedules, financial status, and customer data. DoTimely is designed to be user-friendly and straightforward, ensuring that managing your business remains a pleasant experience. Furthermore, should you require assistance, our dedicated support team is readily available to help. Overall, this platform not only simplifies your workflow but also empowers you to focus on what truly matters: growing your business.
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    NextMinute Reviews
    NextMinute is job and project management software designed for tradespeople in Australia and New Zealand. Built with construction crews in mind — from builders and landscapers to roofers, carpenters, and renovation teams — it simplifies admin and keeps your business on track. Easily create professional quotes using supplier pricing, assign tasks, track site hours, manage variations, and stay across job costs in real time. NextMinute connects directly with Xero, MYOB, and QuickBooks, helping you avoid double-handling and streamline payroll and invoicing. Your team can use it on phones, tablets, or desktops, wherever they’re working. Backed by top-rated support and local expertise, it’s job software built for tradies, not spreadsheets. Try it free for 10 days.
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    QXpress Scheduling Software Reviews
    QXpress Scheduling Software is a comprehensive solution for scheduling, job costing, and batch invoicing, specifically tailored for QuickBooks users within the field services sector. This software enables you to arrange both one-time and recurring services for your customers, generate route lists and work orders, track time with start and stop entries, record materials utilized, and seamlessly post the completed work back to QuickBooks as an invoice. By integrating with QuickBooks, QXpress empowers you to effectively manage your operations while relying on QuickBooks for all your accounting needs. Discover the extensive array of features and advantages that QXpress offers. A common thread among all QXpress users is their reliance on QuickBooks, which means that every functionality within QXpress Scheduling Software is crafted to mirror the familiar look, feel, and operation of QuickBooks for you and your team. You can conveniently schedule services to appear automatically on your calendar according to your specified intervals, ensuring that your workflow remains organized and efficient. With QXpress, streamlining your scheduling and invoicing processes has never been easier.
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    ServiceMinder Reviews

    ServiceMinder

    Acuere Software

    $99 per month
    Simple and easy to use, modern and universal. The tools should be easy to use and attractive. They should be easily accessible wherever they are needed. It should work. If it doesn't accomplish anything, even the most beautiful design is useless. Creating value through increased revenue, efficiency, and actionable knowledge. A revolutionary platform to manage franchised service businesses. Serviceminder.io will help you take your field service business beyond the basics. It will allow you to track leads, deliver proposals, schedule crews, and build recurring revenue streams.
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    Workiz Reviews
    Workiz is the leading all-in-one FSM platform powered by AI and automations, trusted by over 120,000 professionals across North America. Our Genius Suite, featuring Genius Answering and AI Dispatcher, helps streamline operations, boost revenue, and deliver exceptional customer experiences. Win more jobs with integrations like Angi, Thumbtack, and Google Local Services Ads. Impress customers with real-time communication via the Workiz mobile app, and manage your entire business from one powerful dashboard. Seamlessly integrate with tools like QuickBooks, Stripe, and CompanyCam to simplify workflows and grow smarter.
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    WorkBuddy Reviews

    WorkBuddy

    WorkBuddy

    $39 per month
    WorkBuddy serves as a comprehensive job management solution tailored for trades and field service businesses, uniting essential tools, technology, and personnel to enhance productivity. Its user-friendly design allows companies to efficiently quote and oversee on-demand services, maintenance tasks, and project work across both residential and commercial sectors. By merging cloud-based office software with a mobile app for field technicians, WorkBuddy ensures seamless connectivity between the office and field operations. The platform boasts sophisticated job management capabilities, including customizable forms and automated work orders, empowering businesses to streamline processes, reduce paperwork, and improve cash flow management. Moreover, WorkBuddy is committed to fostering strong partnerships with its clients, continuously enhancing its offerings with top-tier features such as scheduling, timesheets, quoting, reporting, and real-time communication, as well as integrating with popular accounting software like Xero, QuickBooks, and MYOB. This ongoing collaboration allows WorkBuddy to adapt and evolve, ensuring it meets the dynamic needs of its users effectively.
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    Tradedocs Reviews
    Our home service software eliminates the need for an app, streamlining your workflow effectively. With a simple text or phone call, discover how our field service management tool takes the hassle out of generating work orders, invoices, and other essential documents. This solution is perfect for professionals in HVAC, plumbing, cleaning, electrical, and various other home service industries. Tailored specifically for trade experts, our software enables you to quickly create invoices, receive instant updates, and manage tasks with ease. By utilizing our app-less approach, you can save valuable time, allowing you to concentrate on your core competencies. You can generate and dispatch work orders through just a text or call, which not only saves time but also minimizes the chances of mistakes. Ideal for any home service enterprise seeking prompt and precise documentation, our software offers real-time updates on pricing, job status, and additional information that you can access effortlessly, no matter how you reach out. Setting up your profile is a breeze, as you can easily input your business's crucial details, including services, pricing, and customer records. Additionally, our streamlined process ensures that you can begin utilizing the software quickly and effectively, enhancing your overall operational efficiency.
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    The Service Program Reviews

    The Service Program

    Westrom Software

    $49.00/month/user
    Effectively oversee your service business and enhance routing capabilities with premier software designed for service enterprises that seamlessly integrates with QuickBooks™. This software is compatible with QuickBooks™, ensuring a straightforward setup and user-friendly experience. It provides a customer portal alongside a variety of robust mobile solutions. With seamless integration into QuickBooks™, you can easily post invoices, track employee hours, manage bills, and more, eliminating the need for double data entry, as it supports classes and sales representatives. You can also enter and complete tasks and work orders, capture before-and-after images of your jobs, and manage customer equipment with features that allow for signature capture and transaction printing or emailing. This specialized software not only enables tracking of customer profitability but also enhances communication among staff and streamlines route management. By optimizing routes based on area, day, and technician, you can view detailed information for each stop, access maps for service calls while traveling, and generate route maps to improve stop order efficiency, ultimately leading to a more organized and productive service operation. Additionally, the software provides analytics to help identify trends and areas for improvement in your business.
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    2GO Mobile Reviews

    2GO Mobile

    2GO Mobile Solutions

    $69.00/month/user
    2GO Mobile Solutions aims to deliver affordable mobile software solutions specifically designed for small to medium-sized enterprises, a sector that often finds such technology financially prohibitive. The company caters to various industries, including HVAC, food and beverage distribution, wine and spirits distribution, produce delivery, plumbing, and in-home healthcare. Many of these sectors are characterized by smaller businesses that rely on field personnel, such as technicians and delivery drivers, who operate away from their main office and frequently lack direct access to vital inventory and customer data. By providing mobile applications that function on smartphones, 2GO Mobile Solutions ensures that these field employees can maintain a connection with their home office, facilitating better communication and efficiency while they are on the job. This innovative approach not only enhances productivity but also bridges the information gap that often exists in remote working scenarios.
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    RepairShopr Reviews
    All-in-one software that can be used to repair shops and other businesses. Part-time business? Full-Service Shop Computer Repair Shop? Multiple Locations We have you covered! RepairShopr's Workflow will increase shop efficiency. Integrated communication tools help to build customer relationships. With Leads and Marketing Tools, you can create repeat business and attract new customers. A powerful integrated marketing platform, not just a CRM. You can try RepairShopr for free to see if it is right for you. Quickbooks, Xero and Slack, eTech Parts and PayPal, eTech Calendar, Cloud Print, RepairTech and many other services. CRM, ticketing and billing, invoicing, billing, automated Marketing, 3-way email, POS System inventory, scheduling. Mobile phone repair, inventory management. Automated ordering, refurbs and accessories POS. Time clock. Bike, Jewelry and Watch, Scuba, Autos, Small Engines, Drones, Shoe Repairs, IT Pros / MSSP You name it, we have it!
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    Fieldteam Reviews

    Fieldteam

    Fieldteam

    $25 per user per month
    Fieldteam seamlessly merges multimedia capabilities with cloud solutions, linking office personnel with field teams to deliver real-time updates on their locations and tasks. With all essential job information readily accessible on their devices, field workers can effortlessly communicate with the office, fellow team members, or site contacts. They can also review job details enriched with videos, images, and audio notes. Fieldteam supports your operations from inception to completion for every task and estimate your organization undertakes. As soon as your service team receives a call, Fieldteam springs into action, enhancing efficiency. The mobile applications designed for your employees will significantly cut down the time they spend at the office, streamlining processes. When a job is entered into the system and assigned to a worker, it appears in their calendar immediately, leading to an increase in billable hours that can substantially boost your monthly revenue. Additionally, this enhanced communication fosters teamwork and ensures that all members are on the same page throughout each project.
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    Breezeworks Reviews

    Breezeworks

    Breezeworks

    $29.99 per month
    Efficiently arrange tasks for yourself and your team within mere seconds, as it's your day to make changes and enhancements as you see fit. You won’t encounter any double-entry issues, and you can keep yourself informed across all your devices. With our cutting-edge mapping and traffic updates, you can arrive at your destination punctually. Should you experience a flat tire, simply adjust your schedule through the app, and we’ll promptly notify your customer. From work orders to images, personal reminders, and more, effortlessly monitor and archive everything alongside your other data. This comprehensive scheduling software for service-oriented businesses contains all the essential tools you require to succeed. Customers can conveniently schedule appointments online using Breezeworks Service Requests, offering a polished booking experience that attracts more business with fewer phone calls. Consolidate your information, enhance customer relationship management, and improve communication efficiency. Tailor your invoices to fit your needs and seamlessly integrate with QuickBooks for a more streamlined financial process. In this way, you can ensure that your operations run smoothly and efficiently.
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    UtilizeCore Reviews
    UtilizeCore presents a state-of-the-art platform aimed at service companies, designed to enhance the management of integrated property and subcontractors. This innovative solution boosts visibility, facilitates tracking of work orders, processes payments, and streamlines communication channels. By leveraging UtilizeCore's capabilities, you can provide exceptional service for both residential and commercial properties. Attract new clients and grow your business by offering an unparalleled subcontractor management system that appeals to potential customers. Effortlessly manage invoices to automate billing for clients and payments for subcontractors, while establishing rules and automations that enhance administrative efficiency, saving time and reducing expenses. Clients will benefit from a comprehensive perspective on past, present, and future projects, encompassing everything from service procurement to delivery. Set key performance indicators (KPIs) to obtain real-time insights into your operations from a holistic view. Engaging dashboards and interactive widgets allow you to visualize your business's overall health, while the UtilizeCore Marketplace serves as a resource for finding top-tier subcontractor talent. Additionally, this platform empowers you to streamline operations and enhance client satisfaction, ensuring your service remains at the forefront of the industry.
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    Scheduling Suite Reviews
    Do not stress about getting client information while driving or with another customer. Clients can book themselves based upon your availability. The system features advanced booking controllers that make it easy to manage the booking process. Scheduling is more than just scheduling. It's about making scheduling work for you. Once you add jobs to the Scheduling Suite tool you begin collecting valuable data and insights that will help you promote your business and generate more quality leads. You can easily manage your day-today scheduling from your smartphone or tablet. Accessible from any device, mobile-friendly and cloud-based, the application is mobile-friendly. Scheduling Suite is a flexible tool that can be used for auto services, chimney repair, consultant, all kinds of contractors, financial service, home security and duct cleaning. It also works well for landscaping, real estate moving, painting, photography property management, pressure washing, and many other uses.
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    Jobi Reviews

    Jobi

    Jobi

    $149 per month
    Coordinate service appointments and allocate opportunities efficiently. Monitor field technicians using GPS technology for accurate tracking. Analyze technician sales performance and establish sales targets through a dynamic, real-time dashboard. Utilize GPS navigation to determine the quickest routes to your scheduled appointments. With just one click, offer premium, mid-range, and budget-friendly options that have been shown to enhance sales performance. The app facilitates credit card scanning, signature capturing, and invoice generation, eliminating the need for physical paperwork. Seamlessly import and export data to QuickBooks to ensure all financial transactions are synchronized. Obtain a personalized homeowners app, branded with your company logo, to enhance customer engagement. Clients can conveniently access information about service plans, warranties, and their service history directly from their mobile devices. Foster strong relationships and guarantee customer satisfaction through consistent communication. Effortlessly analyze purchasing patterns using the live results dashboard. As a contractor, the Jobi homeowners app is tailored specifically for your business, helping maintain contact with your clientele while providing them with essential tools for managing their services and maintenance schedules effectively. This innovative app not only streamlines your operations but also elevates the customer experience to new heights.
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    Key2Act Reviews
    Our Signature solutions provide essential insights into the real-time data that field service and construction companies require for informed decision-making and maintaining profitable operations. Signature empowers businesses to manage service tasks effectively, minimize expenses, and boost sales. With MobileTech, technicians are equipped with reliable technology that enhances their efficiency and enables them to offer outstanding customer service. They can seamlessly handle service requests and job schedules, ensuring they have immediate access to the necessary information on their first attempt. The introduction of Schedule simplifies the management of work assignments, allowing dispatchers and resource coordinators to effortlessly view, organize, and set up appointments and tasks. By minimizing repetitive activities, Schedule not only saves valuable time on data management but also enhances communication, leading to a superior experience for customers. Furthermore, this integrated approach fosters a more streamlined workflow, ultimately contributing to greater operational success.
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    URVA Service Reviews
    URVA Service is a field service management software that empowers service teams to digitize, track and analyze their field operations with powerful apps. It is ideal for any industry with technicians and service teams working in the field, particularly those with a large workforce attending to various service needs. URVA Service is a mobile and web-enabled software that brings work allocation, geotagging and order fulfillment all inside a single suite. The software offers a variety of features, including scheduling service tasks to agents, sending out technical specialists for setup and service, and tracking employee progress in the field. It helps organizations to manage their field service tasks efficiently with a central system, thereby maintaining their service standard, meeting customer needs and improving efficiency. URVA Service is flexible enough to tune to the requirements of the company and provides transparency, instantaneous insights and a great customer experience.
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    SmartServ Reviews
    Our software is tailored specifically for family-owned field service companies, streamlining operations, enhancing communication, and managing jobs effectively. Gain valuable insights into your most significant revenue sources with our user-friendly dashboard and comprehensive reports. Identify top performers among your office and field personnel effortlessly. Monitor jobs, track tickets, manage memberships sold, and keep tabs on revenue generated, including any missed opportunities. Reduce manual labor and eliminate double entries through seamless Quickbooks auto-sync functionality. Keep a close eye on all technicians, job hours, and payroll details efficiently. Access a complete history of every customer, thanks to integrated call features. With our digitized processes, technicians can easily upload notes, images, and checklists for every assignment. Instantly obtain customer information and invoices right in the field, and facilitate payment collection upon job completion. Our field service management software allows you to schedule tasks in seconds, categorize jobs, and stay informed about each technician’s availability. Save both time and money with a real-time dispatch screen, while ensuring smooth communication between technicians and the back office. In addition, our platform empowers you to make data-driven decisions that can further enhance your business operations and customer satisfaction.
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    Service Pro Reviews
    Effortlessly manage the entire range of field service business tasks, including customer communications, asset tracking, order processing, invoicing, and reporting with Service Pro, an enterprise application designed to streamline field service management. Given the current challenges of declining profit margins and fierce competition for clients, enhancing the efficiency of your service department in tracking field resources has become increasingly vital. Service Pro boasts robust features such as Dispatching, Contracts, Appointments, and Work Orders, which can significantly elevate your field service performance. With decades of experience in service management software and a client base spanning numerous industries, we have incorporated extensive service functionalities into Service Pro®. We encourage you to explore our software and see how it can benefit your organization. As a cloud-based solution, Service Pro allows for quicker and more straightforward daily management of your service operations, eliminating the complexities associated with traditional on-premises IT systems, thereby enabling your team to focus on delivering exceptional service to your customers.
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    OTRS  Reviews
    OTRS can be used to support any team within your company. It combines all the tools necessary to make service management successful. - Ticketing - calendaring, - CMDB Process management Reporting Multiple channels for customer access Knowledge base Service catalog and other information. Your teams have all the information they need and workflows at their fingertips to provide seamless service and customer satisfaction. Customers love the self-service options available through an external portal. They can share knowledge bases articles and informational pages, and they can send requests directly to your team. The SERVIEW CERTIFIED TOOL seal was given to the OTRS service management software.
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    Davisware GlobalEdge Reviews
    Enhance efficiency, increase profits, and accelerate growth with GlobalEdge, the leading enterprise resource planning (ERP) solution specifically designed for field service industries such as commercial food equipment maintenance, HVAC, and petroleum services. By utilizing a unified platform, you can improve customer management and service through features like service agreement tracking, scheduling, billing, purchasing, and accounting, all in one place. The system's adaptable and customizable views empower dispatchers and various departments to oversee the information related to jobs, different job types, or the schedule for the day, week, or month. From a single, centralized interface, users can effortlessly organize recurring services from one work order and instantly dispatch tasks to all divisions of the business, ensuring that technicians in the field receive real-time updates. With GlobalEdge, you not only streamline your operations but also elevate the level of service you provide to your clients.
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    The Service Manager Reviews

    The Service Manager

    Shining Brow Software

    $795.00/one-time
    Created by Shining Brow Software, The Service Manager is a cutting-edge solution that offers businesses, regardless of their size, remarkable oversight of their field service operations and job costing functions. Specifically tailored for companies involved in the installation, support, servicing, and maintenance of assets, The Service Manager enables users to effectively handle customer data, keep track of service histories, organize and assign tasks, manage expenses, oversee service contracts, generate estimates, issue invoices, and perform various additional tasks. Key functionalities encompass preventative maintenance, contract management, service order tracking, quote generation, graphical dispatching, and efficient resource scheduling, among others, ensuring a comprehensive approach to service management. This software not only enhances operational efficiency but also empowers teams to deliver superior customer service.
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    SERVICE MANAGER Reviews
    The SERVICE MANAGER integrates all aspects of customer management, including proposals, work orders, scheduling, invoicing, and accounts receivable, into a singular comprehensive software solution. By incorporating In-The-Field Inspections, Calendar Scheduling, and Field Invoicing through e-finity Mobile Solutions, you can access the most effective Total Service Solution currently available! Ultimately, the goal is to reduce administrative expenses, enhance scheduling capabilities, efficiently track work orders, manage inspection reports, and improve sales profitability, all while maximizing your revenue potential. Investing in The SERVICE MANAGER is a decision that can greatly benefit your business. e-finity serves as a form-based inspection tool, where forms delineate devices accompanied by a series of questions for inspectors to answer. These inquiries can be resolved by selecting from a menu of valid responses, entering text, numbers, or dates, while auto-answer options streamline responses for Yes/No or Pass/Fail questions, with rules in place to automatically identify deficient answers. This not only simplifies the inspection process but also enhances data accuracy and overall operational efficiency.
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    FieldHub Reviews
    FieldHub is a comprehensive SaaS solution tailored specifically for security installation professionals and low voltage electrical contractors. This platform delivers an integrated system to oversee everything from lead generation and proposal management to project execution and field service coordination, along with CRM, inventory management, recurring revenue tracking, and complete accounting functionalities. It serves as a centralized repository for contact details and company connections throughout all phases of your projects, eliminating the hassle of inaccurate data. Seamlessly transform potential opportunities into proposals and work orders without the need for system transitions that can impede progress. You can efficiently filter your workforce based on geographical location, availability, and expertise to ensure that the most suitable teams are assigned to each job at the optimal time. With built-in capabilities to monitor material requests, purchase orders, and accounts receivable, FieldHub ensures your inventory remains well-stocked and your projects stay on track. Additionally, you can take advantage of our extensive library of reports specifically designed to meet the distinct requirements of the field service sector, providing you with valuable insights for better decision-making. With FieldHub, streamline your operations and enhance your productivity like never before.
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    ToolTime Reviews

    ToolTime

    ToolTime GmbH

    £43 per month
    ToolTime is a job management software that allows tradespeople to manage their paperwork and processes with ease. ToolTime's mobile app and cloud-based software are easy to use and empower tradespeople to improve communication and streamline workflows whether they are on-site or at the office. Users can save money and time by generating quotes and bills in seconds, scheduling appointment, documenting tasks, tracking time, and accessing job details from any device. ToolTime users enjoy a fast and reliable customer support service, as well as regular updates and new features.
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    Service Hub CRM Reviews
    Service Hub CRM delivers exceptional service effortlessly. Typically, it may require more than three calls to connect with a customer for setting an appointment, which can be frustrating. Empower your employees to deliver outstanding customer service by utilizing our tools. Effective communication is essential in building any relationship, and we understand that every detail counts. Our software can be tailored specifically to meet the unique demands of your business. Instead of juggling multiple systems, why not unify them for a smoother experience? Our dedicated team is here to guide you through our platform, ensuring you master its features. Access all necessary information directly from your dashboard, enhancing your workflow. Technicians can provide real-time updates on ticket statuses to both you and your clients. Manage your orders seamlessly through our app for greater productivity. With our GPS features, never lose your way to your next appointment. Easily upload files from your device for quick retrieval, and stay informed with notifications about your order statuses directly on your phone. All these features work together to create a more streamlined and efficient service experience.
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    BiznusSoft Field Service Reviews
    Give your customers and partners the visibility they require to empower them. Your customers and partners can interact with you 24/7 via online portals. This will result in higher customer satisfaction, lower service delivery costs, and increased sales. All account information can be stored in the form Prospects, Customers, and Vendors. The 360-degree page gives you a complete view of your Account's Contacts and Quotes, Work Orders. It also shows Installed Products, Sites, Contract specific documents, and Work Orders. Additional account information, such as billing addresses and shipping addresses, tax information, and contact information, should be kept. Set up approval processes for your quotes and contracts. For potential sales or service orders, provide quotations to your customers. With the most current sales tax tables, automatically calculate your Sales Taxes.
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    ServiceEcho Reviews
    ServiceEcho integrates seamlessly into every facet of your organization, streamlining paperwork, enhancing overall visibility, and ensuring that vital information is accessible when needed. Our user-friendly drag-and-drop scheduling tool allows for more efficient management of service teams while providing a comprehensive view of weekly and monthly workloads. The Team Check-in feature simplifies payroll and billing processes, enabling easy tracking of labor, travel, and break times for each work order. Additionally, the platform optimizes travel routes to minimize time spent commuting to and from job sites. Accessible on your field teams' mobile devices, it supplies all necessary job and customer information instantly, empowering your teams to arrive prepared to deliver exceptional service. By leveraging detailed performance reports, you can make informed, data-driven decisions without the burden of manual data collection and calculations. Ultimately, ServiceEcho not only enhances operational efficiency but also supports a more productive and responsive service team.
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    Field Force Tracker Reviews
    Top Pick
    Field Force Tracker - An Enterprise-Grade, Comprehensive, and Easy-to-Use Field Service Software Solution Field Force Tracker™, is an extremely feature-rich, comprehensive, easy-to-use, and comprehensive Field Service Software that integrates the most powerful mobile apps in the industry. It allows you to quickly schedule jobs, dispatch the right employees, collect accurate data, manage inventory, and invoicing faster. Our field service software allows you to reduce waste, get more done quickly, and be more profitable. It is affordable for even the smallest businesses, even though it has enterprise-grade features that can support large deployments. It is a Cloud-hosted, Web-based Field Service Management Software that streamlines Job Scheduling and Dispatch, Customer Management as well as Vendor and Employee Management. Work Orders, Equipment Maintenance Management, Asset Management, Employee Tracking, Asset Management, and Customer Service Tickets will all be streamlined.
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    GeoViewer Reviews
    Overseeing multiple independent systems can be quite challenging. Traditional paper-based systems tend to be unwieldy, labor-intensive, frequently disorganized, and not very effective. GeoViewer Online integrates various aspects of your operations, facilitating the management of work orders, asset maintenance, cost reduction, inventory tracking, and customer billing. This comprehensive solution empowers managers to supervise every facet of their organization using a single application. By utilizing GeoViewer Online, streamlining the daily responsibilities of the organization becomes straightforward. You have the capability to create, modify, assign, and evaluate work orders, inspections, and service orders both before and during fieldwork, ensuring tasks are completed efficiently. The map-centric interface of GeoViewer highlights GIS data, enabling you to leverage existing information while also allowing for edits, additions, and detailed analysis. Furthermore, you can access historical data alongside As Built and CAD drawings that are linked to specific locations, assets, or work orders, enhancing your operational insights. Overall, this technology significantly enhances productivity and organization within your operations.
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    Work&Track Mobile Reviews

    Work&Track Mobile

    NEO managing mobility

    $10 per month
    Create personalized work orders and reports tailored to your business needs. Provide your customers with immediate access to necessary information directly on their smartphones. Organize your forms in a sequential manner to align with your business processes, ensuring they flow naturally for optimal efficiency. Keep track of your daily operations and record all activities to enhance planning. New job orders will instantly appear on your technicians' smartphones, and you can automatically assign these tasks to your entire team while optimizing their routes. Make quick adjustments throughout the day as needed. Monitor the time spent on tasks to maximize productivity among your workforce. Document the activities of your field staff and track their locations to dispatch the closest technician for new services. Real-time visibility of your team's location helps you avoid delays and address any issues swiftly. Establish your business's Key Performance Indicators and leverage the data from your customized forms to gain an accurate understanding of your operations, allowing for the identification of areas needing improvement. This comprehensive approach not only boosts efficiency but also enhances customer satisfaction and overall business performance.
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    FieldWorx Reviews
    Experience rapid growth and elevate your team’s performance, ensuring every customer departs satisfied. This comprehensive system caters to plumbing, HVAC, electrical, and various other contractors serving homes and businesses. Its user-friendly design is embraced by both technicians and clients alike. Boost your average sales per transaction while guaranteeing a positive customer experience. The available package options are straightforward and tailored for your technicians' needs. Key performance indicators keep you updated and aligned with your goals. With distinct dashboards, you can easily discuss relevant information with both technicians and management. Additionally, monitor your marketing expenditures, sales generated from repairs, year-over-year revenue trends, average ticket values, service agreement sales, and other critical metrics to ensure ongoing success in your operations. This system not only facilitates growth but fosters a culture of accountability and clarity within your team.
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    Coolfront Reviews
    Coolfront Mobile is a cloud-based field management software that's trusted by electrical, plumbing, HVAC contractors. It will help you avoid unnecessary hassles in your field business. Coolfront Mobile allows businesses to increase profits, improve efficiency, and create consistency. Coolfront Mobile offers tools to manage work orders in real-time and in the cloud, synchronize invoices, track customer transaction history, as well as other useful features.
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    inSitu Sales Reviews

    inSitu Sales

    inSitu Sales

    $34.99/month/user
    inSitu Sales provides a comprehensive mobile sales application that features route management, order taking, inventory management, other tools to streamline the sales process. Equip your sales teams with mobile devices and access to real-time data, enabling them to efficiently manage customer interactions, track inventory, and process orders on the go. Providing an all-in-one cloud based mobile order management system with ERP integration (QuickBooks®, Xero, SAP and Excel). Our B2B eCommerce solutions designed to facilitate online transactions between businesses. Our B2B eCommerce platform provides a user-friendly interface where businesses can create their online catalogs, showcase their products, and enable customers to place orders directly through the platform. Streamline the ordering process and efficiently manage and fulfill customer orders while providing their clients with a convenient self-service option. Insitu Sales' B2B eCommerce solutions aim to enhance the overall buying experience for businesses by combining the ease of online ordering with the personalized service and relationship management that is essential in B2B transactions.