Scout Description

Scout is the latest standard in dog walking and pet sitting software. Dog walkers and pet sitters all over the world love our easy-to-learn, modern app experience. Scout offers the simplicity that your clients want and the robust features that your team needs. You get repeat appointments, GPS tracking, automated billing, and the best custom branding options available in the pet sitting industry. Scout is the preferred choice for pet sitters all over the world. Register today to get a free trial -- you don't need a credit card.

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PetExec, a web-based pet management software, is sophisticated and can be used to manage grooming, training, retail, grooming, and other related services. This intuitive software offers a drag-and-drop calendar, automatic appointment reminders and comprehensive scheduling tools. There are also a variety of reports. PetExec makes it easy to manage your pet care business and keep accurate records.
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RunLoyal Reviews
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RunLoyal is a game changer for pet businesses all across the country. We can help you increase your revenue, offer additional services, and go paperless. Our cloud-based software makes it easy to manage your business from anywhere and at any time. Customers can download your app from the App Store or Google Play. Customers can book appointments through your app, which will be streamlined to your staff portal. Customers will also receive appointment reminders, which reduces no-shows. Customers and you can also message each other if they have any questions. Your message will be sent as an SMS text if your customer does not have your app. Our secure POS payment system eliminates the hassles of forgotten payments, lost checks, and cash. RunLoyal Express check-in app can be added to your pet business tablet. Customers can check-in and leave appointments, add pets to their belongings, take notes, and pay for their appointments.
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Pricing

Pricing Starts At:
$25/Month
Pricing Information:
$25/month for up to 1 user per month
$15/month for each additional active Staff user
Free Trial:
Yes

Integrations

No Integrations at this time

Reviews - 1 Verified Review

Total
ease
features
design
support
See More Reviews Write a Review

Company Details

Company:
PetMethod
Year Founded:
2015
Headquarters:
United States
Website:
www.scoutforpets.com
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Media

Play Video Scout Screenshot 1 Scout Screenshot 2
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Product Details

Platforms
Web-Based
iPhone App
iPad App
Android App
Types of Training
Training Docs
Live Training (Online)
Webinars
Customer Support
Business Hours
Online Support

Scout Features and Options

Pet Sitting Software

Billing & Invoicing
Client Management
Credit Card Processing
Customer Portal
GPS Check-in / Check-Out
Key Management
Recurring Appointments
Scheduling
Staff Management

Scout User Reviews

Write a Review
  • Name: Anonymous (Verified)
    Job Title: Owner
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Limited, buggy and difficult owner/operator

    Edited: Sep 13 2021

    Summary: The owner / operator, 1 man show behaves like his software is perfection. Behaves insulted when you attempt to give constructive criticism on a growing and developing product. Even when sharing comments from my clients he just dismissed me. Retorts by mentioning his ‘thousands of happy clients.’ He has never owned a pet sitting business and is missing the subtle nuances that could make this product great and is NOT open to making the product better or making his clients happy.

    Positive: Fun modern design. Great potential. Pretty good price point & responsive email support. Has helped me see exactly what we need moving forward.

    Negative: Too many seemingly simple things to list:
    No On / off toggle to customize preferences.
    Clients are bombarded with so many useless automated emails that when it’s an important one they get ignored. (No option to turn off check in / out emails).
    Don't even attempt to ask for phone support even in an emergency!!!!

    The app is constantly buggy either not loading or reminding you 20x up to 10pm to check out a dog that was already checked out!! Bing bing bing bing. No way to turn this off either.

    Schedule often doesn't load for staff at all lately- a total nightmare to run a business like this.

    Read More...
    Scout Company Response
    Date: Oct 07 2021
    Hi Natasha, thanks for your candor! I am personally sad to see anyone leave, but I'm confident that we provided you with professional, respectful support in all of our interactions. We're always willing to hear both constructive feedback and criticism and do so with class. I apologize that we couldn't offer 24/7 phone support or create one-off features for your specific use case. When it comes to product decisions, we need to ensure we're spending time on the features and functionality that provide the most value to all of our customers as a whole. Given your treatment of myself and my team over the past few months, I think this split is best for both of us. Regardless, I do wish you all the best.
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