CallShaper
A Complete Call Center Package
CallShaper’s cloud-based software solution for call centers keeps things simple.
With CallShaper, inbound and outbound call center directors have a simple, dynamic, and flexible platform for efficient call management.
CallShaper is designed to reduce costs and increase ROI in Call Centers. CallShaper works with businesses to increase contacts, track agents' performance, manage leads and sales processes, and maximize contacts. Managers can use the drag-and-drop interactive Voice Response (IVR) editor to transfer calls to third parties and other recipients based upon agents' availability, type, and time.
CallShaper lets call centers analyze databases to determine landline or wireless leads, Do Not Call list numbers, and call abandonment rates whilst helping customers to maintain compliance with Telephone Consumer Protection Act (TCPA) regulations. Supervisors can import leads by uploading files in bulk and agents can utilize call scripts to communicate and resolve clients' queries. Using predictive and preview dialers, marketing agents can automate call handling processes and review lead information before client interactions.
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Podium
Podium is a comprehensive AI-driven platform designed to streamline lead management and customer communication for businesses, currently serving more than 100,000 customers. Its flagship feature, the AI Employee, guarantees round-the-clock engagement with leads, enabling faster responses that translate into higher conversion rates and increased sales. Businesses benefit from a unified dashboard that merges calls, texts, payment requests, and bulk messaging to nurture prospects and drive repeat business effectively. Podium’s intelligent automation handles customer inquiries seamlessly across all communication platforms, ensuring consistent and accurate messaging. The company has gained industry acclaim, appearing on Forbes’ Next Billion Dollar Startups, the Inc. 5000, and Fast Company’s World’s Most Innovative Companies lists. Founded in 2014 and headquartered in Lehi, Utah, Podium enjoys backing from top investors such as Accel, Summit Partners, GV, and Y Combinator. Its platform empowers businesses to build lasting customer relationships through efficient, AI-enhanced communication. Podium continues to innovate, helping companies scale their lead conversion efforts globally.
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Lead Forensics
Lead Forensics software is for fast-charged lead generation. You can identify sales leads that you didn't know you had and increase your marketing ROI. Imagine if you could control your lead generation activity and convert ready to buy prospects before your competitors. Lead Forensics is software that reveals the identity and converts anonymous website traffic into sales leads. Real-time. Leverage Lead Forensics to access additional data sources. You can instantly access the names, job titles, and email addresses of key contacts who match your target profile from businesses that have visited your site. Don't wait for the phone to ring, or for a website conversion. Lead Forensics allows you to take control of your lead generation activities by identifying the identity of unconverted website visitors and delivering them via your Visitor List.
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Followize
Enhancing agility in service can significantly boost the likelihood of transforming leads into actual sales. The system can seamlessly integrate through API connections with various platforms such as website forms, landing pages, Facebook, WordPress, vertical portals, and chat applications to gather essential data for the software. Once a conversion occurs on your site, Followize promptly dispatches notifications via email, system alerts, and push notifications to inform the designated team member about the new lead. Currently, our extension is only available for Chrome, but our development team is actively working on expanding its availability. There are no fees associated with messages or customer counts, as our extension is completely free of charge. Each member of your team can easily utilize the extension with different phone numbers, allowing for dynamic interaction with your clients. This empowers you to send communications that enhance engagement and drive sales. Followize stands as your dedicated partner in achieving effective results, eliminating the cumbersome filters and complex formulas that hinder your business growth, and providing a streamlined tool for efficient lead distribution to your sales personnel. By leveraging this innovative approach, you can optimize your sales processes and foster meaningful connections with your customers.
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