Salesforce Marketing Cloud Engagement Description
Salesforce Marketing Cloud Engagement is a powerful platform that empowers businesses to engage with their customers at every touchpoint across email, mobile, and digital advertising. With its AI-powered decision-making and journey orchestration tools, the platform allows companies to create seamless, personalized marketing campaigns that resonate with their audience. Marketing Cloud Engagement helps businesses manage and optimize their campaigns by delivering personalized messages, tracking customer behaviors, and analyzing engagement in real-time. The platform supports mobile marketing, SMS, push notifications, and conversational marketing tools, enabling businesses to interact with customers through multiple channels, including third-party messaging apps like WhatsApp. By integrating data across platforms, businesses can create a unified brand experience that enhances customer relationships and increases lifetime value, all while automating and scaling marketing efforts.
Salesforce Marketing Cloud Engagement Alternatives
ActiveCampaign
ActiveCampaign is the platform of choice for intelligent marketing automation. ActiveCampaign is trusted by customers in over 170 countries to power their personalized marketing, transactional email, and one-to-1 CRM interactions.
ActiveCampaign has the highest customer satisfaction rating in Marketing Automation, E-Commerce Personalization and Landing Page Builders on G2.com. It is also one of a few software solutions that have over 10,000 positive reviews. ActiveCampaign was also named the Top Rated E-Mail Marketing Software by TrustRadius. ActiveCampaignoffers a free trial.
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Attentive
Communicate with your customers through messages they find valuable and are motivated to respond to.
Attentive offers an advanced SMS and email platform driven by AI, designed to assist businesses ranging from large retailers to budding e-commerce entrepreneurs in enhancing customer engagement and generating substantial revenue.
Our services will enable you to accurately target your desired audience and track essential metrics, allowing you to fine-tune your marketing strategies effectively. With more than 100 versatile integrations, you can easily link our platform with your existing marketing tools for a more cohesive experience.
We collaborate with cutting-edge leaders across various sectors, including retail and e-commerce, food and beverage, as well as media and entertainment.
By utilizing Attentive’s innovative SMS and email solutions, you could potentially see a doubling of your return on investment within just a few months. Explore the benefits of our complimentary 30-day trial today to experience the difference firsthand.
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Routee
Routee is an intelligent omnichannel communication platform. (CPaaS), Routee offers advanced Web and API automation for all industry sectors. Routee's services are powered by AMD Telecom's strong infrastructure. They enable businesses to optimize marketing and business processes.
-SMS Marketing: Custom-made messages based upon customers' individual preferences
-Email Marketing: personalized newsletters and email campaigns based upon audience behavioral data
-Transactional email: automated emails to customers regarding important data about their transactions
-Marketing Automation: Rich forms & customer data capture. Automate repetitive marketing tasks and track marketing campaigns.
-Two factor authentication: A second layer of security that includes fallback via SMS, Voice, Viber, and Missed Call
-Cloud IVR: Multilingual capabilities, including the ability to convert speech into text and text to human-sounding text
-Push Notifications: personalized web and mobile push notifications based on segmentation.
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Text Request
Text Request is a business messaging platform that ignites customer engagement. We have created simple-to-use messaging solutions for your everyday communication issues. This allows you to cut through the noise and connect with customers wherever you are. Text Request can scale with you from one person to managing a few conversations to thousands of employees sending millions in messages to custom solutions built on the API. Our website provides information about how we can help busy business leaders with conversational messaging and customer engagement.
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Integrations
Company Details
Company:
Salesforce
Year Founded:
1999
Headquarters:
United States
Website:
www.salesforce.com/marketing/engagement/
Media
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Product Details
Platforms
Web-Based
Types of Training
Training Docs
Customer Support
Online Support
Salesforce Marketing Cloud Engagement Features and Options
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