Sacumen Connector as a Service (CaaS) Integrations

HubSpot is an AI-powered customer platform with all the software, integrations, and resources you need to connect your marketing, sales, and customer service. HubSpot's connected platform enables you to grow your business faster by focusing on what matters most: your customers. HubSpot CRM is more than just a tool. It's the lifeblood of your business. Our CRM is the ultimate solution to empower your team to create deeper customer relationships. It transforms how you interact with your clients. It offers a seamless integrated platform for sales and marketing, as well as customer service. HubSpot CRM gives you unparalleled insight into your customer interactions. It's all organized in a simple, intuitive dashboard that will increase the efficiency of your team. Our platform is designed to grow with your business, providing scalable solutions to adapt to changing business needs. HubSpot CRM also offers a robust, free version that is packed with essential features. This makes it the ideal choice for ambitious businesses. HubSpot CRM is the future of customer management. Every interaction with customers is an opportunity to grow. Get a demo to learn about our premium software, or get started with our full suite of free tool.

Jira is a project management tool that allows you to plan and track the work of your entire team. Atlassian's Jira is the #1 tool for software development teams to plan and build great products. Jira is trusted by thousands of teams. It offers a range of tools to help plan, track, and release world-class software. It also allows you to capture and organize issues, assign work, and follow team activity. It integrates with leading developer software for end-toend traceability. Jira can help you break down big ideas into manageable steps, whether they are small projects or large cross-functional programs. Organize your work, create milestones and dependencies, and more. Linking work to goals allows everyone to see how their work contributes towards company objectives, and to stay aligned with what's important. Your next step, suggested by AI. Atlassian Intelligence automatically suggests tasks to help you get your big ideas done.

1) Customer delight made super easy Manage conversations across multiple channels Deliver fast and consistent customer service across email, phone, chat, WhatsApp Business, and other social media channels from a single view. 2) Boost your agent productivity Cut down on manual and repetitive tasks using advanced automation rules, and solve customer queries faster without increasing your agent strength. 3) Deliver seamless self-service Help customers help themselves by publishing a branded knowledge base and offering instant resolutions using AI-powered chatbots. 4) Stay on top of your CSAT goals Use customizable analytics and reports to track team performance, identify bottlenecks before they snowball, and keep tabs on your team's CSAT goals. Enable frictionless remote work for your support team 1) An intuitive and easy-to-use platform that does not require a complicated onboarding process 2) Cloud-based solution that empowers agents to work conveniently on their laptops or phones 3) 650+ cutting-edge applications that you can easily integrate with and build robust support workflows

Zendesk serves as a robust customer service platform aimed at optimizing support processes and improving the overall experience for customers. With an extensive array of features such as automated AI tools, messaging, live chat, and customizable workflows, it empowers companies to deliver tailored and effective support through various channels. The platform also integrates effortlessly with other applications and offers real-time analytics, enabling organizations to make informed, data-backed choices. Designed to accommodate businesses of any scale—from emerging startups to established corporations—Zendesk prioritizes scalability, security, and the satisfaction of its users. Ultimately, its versatile solutions ensure that companies can adapt their customer service approach to meet evolving demands efficiently.

Slack is a cloud-based platform that enhances project collaboration and team communication, specifically tailored to foster smooth interaction within organizations. With a robust suite of tools and services unified in one platform, Slack allows for private channels that encourage engagement among smaller groups, direct messaging options for sending information straight to coworkers, and public channels that invite discussions among members from different organizations. Accessible on various operating systems including Mac, Windows, Android, and iOS, Slack boasts a wide array of features such as chat capabilities, file sharing, collaborative workspaces, instant notifications, two-way audio and video calls, screen sharing, document imaging, and activity tracking, among other functionalities. Additionally, its user-friendly interface and versatile integration options make it a popular choice for teams seeking to enhance their productivity and communication effectiveness.

PagerDuty, Inc. (NYSE PD) is a leader for digital operations management. Organizations of all sizes rely on PagerDuty to deliver the best digital experience to their customers in an ever-on world. PagerDuty is used by teams to quickly identify and solve problems and to bring together the right people to prevent future ones. PagerDuty's 350+ integrations include Slack, Zoom and ServiceNow as well as Microsoft Teams, Salesforce and AWS. This allows teams to centralize their technology stack and get a holistic view on their operations. It also optimizes processes within their toolkits.

Instant happiness, instant responses With Zoho Desk's embeddable Chat widget, you can respond to customers immediately. The embedded chat widgets of Zoho Desk allow you to be at your customers' side when they can't find the answer in your Help Center. Customers can instantly contact your agents via the Help Center to get answers and help faster. Agents can convert chat conversations into tickets if a customer has a more complex issue. Agents can save all chat conversation context, so there is no lost time. Your chat tickets can be left with the team's trusted experts. Zoho Desk allows you to assign tickets from different channels to specific agents and teams. This allows agents to work more efficiently and customers can feel secure.

Comprehensive CRM Solution. Streamline your sales, marketing, and customer service efforts on a single platform. Prevent data breaches and maintain uniform messaging across all channels. Take advantage of Agile's contemporary features and integrations, along with straightforward setup and excellent support, all at a competitive price. This cloud-based SaaS platform is designed to be mobile-friendly, efficient, and user-friendly. Agile CRM provides an array of ready-to-use email marketing templates to help your business achieve a polished and professional aesthetic. Explore Agile’s selection of email marketing template examples, choose your desired template, craft your message, and schedule it for automated delivery. Additionally, you can design custom templates—no coding skills necessary—that incorporate your brand identity for enhanced effectiveness. Experience the benefits of Agile's innovative features and seamless integrations while enjoying easy implementation and responsive support at an economical price point. With its cloud-based nature, this SaaS service is not only fast and simple but also adaptable for mobile use, ensuring you can manage your business on-the-go.

Datadog is the cloud-age monitoring, security, and analytics platform for developers, IT operation teams, security engineers, and business users. Our SaaS platform integrates monitoring of infrastructure, application performance monitoring, and log management to provide unified and real-time monitoring of all our customers' technology stacks. Datadog is used by companies of all sizes and in many industries to enable digital transformation, cloud migration, collaboration among development, operations and security teams, accelerate time-to-market for applications, reduce the time it takes to solve problems, secure applications and infrastructure and understand user behavior to track key business metrics.

Remain vigilant and proactive in managing all Development and Operations incidents. Promptly inform the appropriate personnel, minimize response time, and prevent alert fatigue. Opsgenie serves as a contemporary incident management solution, guaranteeing that significant incidents are not overlooked and that the right actions are executed swiftly by the designated team members. The platform collects alerts from your monitoring tools and custom applications, organizing each notification by relevance and urgency. On-call schedules are established to ensure that the appropriate individuals are alerted through various communication methods, including phone calls, emails, SMS, and mobile push notifications. If an alert goes unacknowledged, Opsgenie automatically escalates the situation, ensuring that the incident receives the necessary focus and intervention. Take advantage of an instant free trial to explore its capabilities. By utilizing Opsgenie, teams can enhance their incident response strategy and foster a more efficient operational environment.

Leading the market, QRadar SIEM is designed to surpass adversaries through enhanced speed, scalability, and precision. As digital threats escalate and cyber attackers become more advanced, the importance of SOC analysts has reached unprecedented heights. QRadar SIEM empowers security teams to tackle current threats proactively by leveraging sophisticated AI, robust threat intelligence, and access to state-of-the-art resources, maximizing the potential of analysts. Whether you require a cloud-native solution tailored for hybrid environments, or a system that complements your existing on-premises setup, IBM offers a SIEM solution that can cater to your specific needs. Furthermore, harness the capabilities of IBM's enterprise-grade AI, which is crafted to improve the efficiency and knowledge of each security team member. By utilizing QRadar SIEM, analysts can minimize time-consuming manual tasks such as case management and risk assessment, allowing them to concentrate on essential investigations and remediation efforts while enhancing overall security posture.

SolarWinds® Access Rights Manager is intended to help IT and security professionals efficiently manage, provision, deprovision, and audit user access rights to various systems, data, and files, enabling them to safeguard their organizations against the threats of data breaches and loss. Through the analysis of user permissions and authorizations, administrators can visualize access details, including who accessed what and at what times. Additionally, it allows for the creation of tailored reports that assist in showcasing compliance with numerous regulatory standards. By utilizing role-specific templates, users can be provisioned or deprovisioned effectively, ensuring that the delegation of access privileges aligns with established security policies. This comprehensive tool not only streamlines the management process but also significantly enhances the organization’s overall security posture.

Embrace digital workflows and watch your team flourish. By leveraging advanced solutions, your organization can enhance productivity and foster greater employee engagement. ServiceNow revolutionizes the way work is done, transforming outdated manual processes into efficient digital workflows, ensuring that both employees and customers receive prompt and seamless support. With ServiceNow, you gain access to digital workflows that not only enhance user experiences but also boost overall productivity for both staff and the organization as a whole. Our platform streamlines work complexities through a unified cloud system, known as the Now Platform: an intelligent and user-friendly solution tailored for modern work environments. You can select from our pre-designed workflows or craft custom applications tailored to your needs. Built on the Now Platform, our diverse product portfolio addresses critical IT, Employee, and Customer Workflows, providing the enterprise solutions necessary for a thorough digital transformation. Elevate the experiences you offer and unleash the productivity you seek, now enhanced with native mobile functionalities for daily tasks across your organization. This transition to digital workflows is not just beneficial; it is essential for staying competitive in today's fast-paced business landscape.

Transforming data into actionable insights is made simple with Splunk, which is securely and reliably managed as a scalable service. By entrusting your IT backend to our Splunk specialists, you can concentrate on leveraging your data effectively. The infrastructure, provisioned and overseen by Splunk, offers a seamless, cloud-based data analytics solution that can be operational in as little as 48 hours. Regular software upgrades guarantee that you always benefit from the newest features and enhancements. You can quickly harness the potential of your data in just a few days, with minimal prerequisites for translating data into actionable insights. Meeting FedRAMP security standards, Splunk Cloud empowers U.S. federal agencies and their partners to make confident decisions and take decisive actions at mission speeds. Enhance productivity and gain contextual insights with the mobile applications and natural language features offered by Splunk, allowing you to extend the reach of your solutions effortlessly. Whether managing infrastructure or ensuring data compliance, Splunk Cloud is designed to scale effectively, providing you with robust solutions that adapt to your needs. Ultimately, this level of agility and efficiency can significantly enhance your organization's operational capabilities.

Mojo Lead Manager allows you to efficiently oversee leads, contacts, and your sales pipeline while taking decisive actions through an intuitive interface. You can easily import data, automatically post information from our selected data partners, or utilize customizable lead capture forms to populate your pipeline. Mojo Dialer stands out as the premier prospecting tool, backed by leading sales telephony innovations, featuring exclusive copper-based technology that ensures exceptional call clarity and high rates of first hello answers. It offers user-friendly calling modes and sophisticated calling filters, granting you rapid access to the most effective sales calling strategies. With Click to Call, you can manage semi-manual lists while nurturing your leads, and enjoy automated single-line power dialing that can reach up to 85 calls per hour, as well as automated multi-line power dialing capable of handling 300 calls per hour. Additionally, Mojo Marketing provides robust tools for engaging your database, fostering relationships, and converting both leads and former clients, enabling you to craft letters, envelopes, and labels for seamless scheduling and printing directly from the Mojo platform. This comprehensive suite of features ensures that your sales efforts are efficient, organized, and ultimately more successful than ever before.

Managed Threat Complete consolidates extensive risk and threat protection into one convenient subscription. Our Managed Detection and Response (MDR) Services & Solutions utilize a variety of sophisticated detection techniques, such as proprietary threat intelligence, behavioral analytics, and Network Traffic Analysis, supplemented by proactive human threat hunts to uncover malicious activities within your environment. When user and endpoint threats are identified, our team acts swiftly to contain the threat and prevent further intrusions. We provide detailed reports on our findings, which equip you with the information necessary to undertake additional remediation and mitigation steps tailored to your specific security needs. Allow our team to enhance your capabilities as a force multiplier. Our experts in detection and response, from your dedicated security advisor to the Security Operations Center (SOC), are committed to fortifying your defenses promptly. Establishing a robust detection and response program involves more than simply acquiring and deploying the latest security technologies; it requires a strategic approach to effectively integrate them into your existing framework.

Jitbit Help Desk is a helpdesk system that can be used both as a SaaS subscription or on-premises. It offers everything you would expect from a helpdesk, including email ticketing, livechat, knowledge base, chatbots, file attachments and a powerful automation engine that executes predefined tasks for you.

Gain a deeper understanding of the risks present in your contemporary environment to collaborate effectively with technical teams. Utilize InsightVM to connect traditionally isolated teams and foster meaningful impact through a unified perspective and shared terminology. Embrace a proactive security strategy that includes tracking and metrics designed to instill accountability and acknowledge advancements. InsightVM offers not only enhanced visibility into vulnerabilities across various facets of your IT landscape—such as local, remote, cloud, containerized, and virtual infrastructures—but also provides insight into how these vulnerabilities can lead to business risks and identify which are likely targets for attackers. While InsightVM isn't a cure-all solution, it facilitates the necessary common ground and language for aligning previously siloed teams to achieve impactful results. Furthermore, it empowers a forward-thinking approach to vulnerability management, incorporating tracking and metrics that hold remediators accountable, highlight collaborative achievements, and celebrate the journey of progress. Ultimately, by leveraging InsightVM, organizations can enhance their overall security posture while fostering teamwork among diverse technical groups.

BMC Helix Remedyforce is a robust IT service management solution that is specifically tailored to scale and meet the demands of mid-sized businesses. Leveraging the Salesforce cloud, it effectively merges IT operations management (ITOM) with intelligent features to enhance efficiency, compliance, and security within the organization. This platform includes advanced omni-channel self-service options, utilizing Chatbots that operate across Skype, Slack, mobile applications, and web interfaces. Designed to streamline processes, BMC Helix Remedyforce offers a user-friendly experience that optimizes IT productivity and fosters innovation. It aims to eliminate unnecessary complexities, enabling organizations to swiftly derive value from their IT investments. With a strong emphasis on speed and adaptability, this service and support solution is perfectly suited for the contemporary IT landscape, catering to those who prioritize simplified infrastructure while driving high-velocity IT operations focused on delivering substantial value. As businesses evolve, Remedyforce continues to adapt, ensuring it remains a vital asset in a rapidly changing environment.

HubSpot's AI powered customer platform puts your customers first, allowing you to grow more effectively. Connect your front-office teams with a complete view on the customer journey. Use AI-powered tools for a seamless experience with customers. Easily adapt to new industry trends and technologies. Traditional CRMs are not enough to drive growth. Most CRMs are not designed to connect with customers, which is crucial in an AI-driven environment where customers can easily explore, evaluate and buy. HubSpot's Customer Platform is so much more. It's powered with Smart CRM, which combines AI and customer data to help you adapt. It also has products for engaging customers throughout the entire journey and an ecosystem that includes integrations, education and community. It's designed to help businesses connect with their customers and grow.

Concentrate on your primary application and accelerate your market entry. OAuth.io takes care of your identity infrastructure, ongoing maintenance, and security concerns, freeing your team from these challenges. While managing identity can be complex, OAuth.io simplifies the process significantly. You can select your preferred identity providers, incorporate custom attributes, personalize your login page or utilize our widget, and seamlessly integrate with your application—identity management completed in just a few minutes. Our user-friendly dashboard allows you to oversee your users effortlessly—search for and manage user accounts, reset passwords, implement two-factor authentication, and set up memberships and permissions with OAuth.io's intuitive User Management system. Experience comprehensive, highly secure user authentication options, whether using passwords or tokens. OAuth.io accommodates everything from multi-tenant setups to intricate permission structures, ensuring robust user authorization modeling. Additionally, enhance your user authentication experience by implementing a second factor with our widely used integrations. This enables you to maintain a high level of security while keeping user management simple and efficient.

Thanks to the cloud-based architecture and user-friendly interface of InsightIDR, you can effortlessly consolidate and examine your data from various sources like logs, networks, and endpoints, yielding insights in hours instead of months. The platform incorporates User and Attacker Behavior Analytics, supplemented by information from our threat intelligence network, to ensure that all your data is monitored for early detection and response to potential attacks. In the year 2017, a staggering 80% of breaches related to hacking were attributed to the use of either stolen passwords or weak, easily guessable ones. This highlights that while users can be your most valuable asset, they can also pose significant risks. InsightIDR leverages machine learning technology to establish a baseline for user behavior, providing automatic alerts whenever there is suspicious activity, such as the utilization of stolen credentials or unusual lateral movement across the network. Additionally, this proactive approach allows organizations to strengthen their security posture by continuously adapting to emerging threats.

Tenable One offers a groundbreaking solution that consolidates security visibility, insights, and actions across the entire attack surface, empowering contemporary organizations to identify and eliminate critical cyber risks spanning IT infrastructure, cloud systems, essential infrastructure, and beyond. It stands as the only AI-driven platform for managing exposures in the market today. With Tenable's advanced vulnerability management sensors, you can gain a comprehensive view of every asset within your attack surface, including cloud systems, operational technologies, infrastructure, containers, remote employees, and modern web applications. By analyzing over 20 trillion components related to threats, vulnerabilities, misconfigurations, and asset data, Tenable’s machine-learning capabilities streamline remediation efforts by allowing you to prioritize the most significant risks first. This focused approach fosters necessary enhancements to minimize the likelihood of serious cyber incidents while providing clear and objective assessments of risk levels. In this rapidly evolving digital landscape, having such precise visibility and predictive power is essential for safeguarding organizational assets.

The Azure Marketplace serves as an extensive digital storefront, granting users access to a vast array of certified, ready-to-use software applications, services, and solutions provided by both Microsoft and various third-party vendors. This platform allows businesses to easily explore, purchase, and implement software solutions directly within the Azure cloud ecosystem. It features a diverse selection of products, encompassing virtual machine images, AI and machine learning models, developer tools, security features, and applications tailored for specific industries. With various pricing structures, including pay-as-you-go, free trials, and subscriptions, Azure Marketplace makes the procurement process more straightforward and consolidates billing into a single Azure invoice. Furthermore, its seamless integration with Azure services empowers organizations to bolster their cloud infrastructure, streamline operational workflows, and accelerate their digital transformation goals effectively. As a result, businesses can leverage cutting-edge technology solutions to stay competitive in an ever-evolving market.

The Qualys TruRisk Platform, previously known as the Qualys Cloud Platform, features an innovative architecture that drives a wide range of cloud applications focused on IT, security, and compliance. With its continuous and always-active assessment capabilities, the Qualys TruRisk Platform allows for real-time, 2-second visibility into your global IT environment, regardless of the location of your assets. Coupled with automated threat prioritization, patch management, and additional response functionalities, it serves as a comprehensive security solution. Whether deployed on-premises, on endpoints, within mobile environments, in containers, or in the cloud, the platform's sensors provide constancy in visibility across all IT assets at every moment. These sensors are designed to be remotely deployed, centrally managed, and self-updating, available as either physical or virtual appliances, or as lightweight agents. By offering an integrated end-to-end solution, the Qualys TruRisk Platform helps organizations sidestep the expenses and complications related to juggling multiple security vendors, ultimately streamlining their security management strategy. This holistic approach ensures that businesses can maintain a robust security posture while focusing on their core operations.