• Name: Anonymous (Verified)
    Job Title: Managing Director
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Excellent PDF Software

    Date: Aug 23 2022

    Summary: Used on a daily basis for electronically storing, stamping, adapting, converting and creating pdf's. Great software.

    Positive: Great price with many adaptable features including the E-sign feature. Excellent software support and ease of use is good.

    Negative: Being unable to format text and change date in E-sign to UK format. Have had some issues when SODA pdf has updated and stopped working.

    Read More...
    SODA PDF Company Response
    Date: Aug 24 2022
    Hi, Thank you for sharing that you are satisfied with Soda PDF and its functionality in general but there are some features that can be improved. We will forward your feedback further.
  • Name: Tieho Paul M.
    Job Title: Business Manager
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    SODA PDF review

    Date: Aug 18 2022

    Summary: Fantastic to use and flexible. Many people need it and can benefit from it. It is so good to use on a daily basis.

    Positive: Converting and other products of SODA PDF are very much user friendly and professional and make ones life so easy.

    Negative: Need to have a 'loud reader' which helps to read PDF files.

    Read More...
    SODA PDF Company Response
    Date: Aug 19 2022
    Hi Tieho, We appreciate the feedback on Soda PDF! We are very happy that it is easy and helpful for you. We will forward your feature request to add a loud reader to the development team.
  • Name: Manuel T.
    Job Title: Retired, not working, NO employees, for home use
    Length of product use: Less than 6 months
    Used How Often?: Monthly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great product

    Date: Aug 12 2022

    Summary: IF i was in the working force, i could then afford a plan with more options. As such I have to utilize OTHER online products to complete my pdf requirements.

    Positive: Has a lot to offer, easy to work with, i just have the basic, need it only on occasion, i'm retired and only have needs periodically.

    Negative: The basic does not include password protecting, need to upgrade, i can't afford it on a fixed income. retired, the basic should include more options.

    Read More...
    SODA PDF Company Response
    Date: Aug 15 2022
    Hello Manuel, Thank you for taking the time to rate Soda PDF. We are happy you are happy with the way it works and that you find it easy to use. We will forward your feedback about the Standard package to have more features to the corresponding team
  • Name: Norbert K.
    Job Title: None
    Length of product use: 6-12 Months
    Used How Often?: Weekly
    Role: User
    Organization Size: 1,000 - 4,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Chat

    Date: Aug 11 2022

    Summary: This was my first experience with chat platforms.
    I was surprised by the agents patience with me.
    Great customer service.

    Positive: The agent tried her very best to help me with my problem, problem was my computer and MSN were not cooperating, so I told her I would work this out and if I had any more problems I would try and get back in as chat. Her name was Molly.
    Very patient lady.

    Negative: Not a thing. All was very well done on the agent's part. My computer was the problem.

    Read More...
    SODA PDF Company Response
    Date: Aug 12 2022
    Hi Norbert, We appreciate you took the time to share your positive impressions from the communication with our support team. We are glad that you could find the source of the problem. If you need any help with Soda PDF, feel free to contact us again.
  • Name: SOKRATIS D.
    Job Title: Educator
    Length of product use: 2+ Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great support team

    Date: Aug 04 2022

    Summary: Excellent product, great support team. The interface could use some modernizing. It could also provide some features from similar software.

    Positive: Great support team, answering within minutes, if possible, helping with every issue. Great product, overall.

    Negative: Customers wishing to upgrade to a newer version should enjoy lower pricing.

    Read More...
    SODA PDF Company Response
    Date: Aug 05 2022
    Hi Sokratis, We are glad to know that you like Soda PDF and our support team. We will forward your comment that the interface can be improved to the appropriate department. You can also let us know what features lack to escalate this feedback further too.
  • Name: Anonymous (Verified)
    Job Title: CEO
    Length of product use: 6-12 Months
    Used How Often?: Weekly
    Role: Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Excellent Customer Support

    Date: Aug 03 2022

    Summary: Great product and cost effective for occasional use, amazing online support which I never expected - fixed my issue in minutes and talked to a human who was helpful - very refreshing ;-)

    Positive: Easy to purchase online and very easy to use, very cost effective for occasional users. Great customer support.

    Negative: Nothing to say, it's great.

    Read More...
    SODA PDF Company Response
    Date: Aug 05 2022
    Hello, Thank you so much for evaluating the work of our support team. We are glad that Soda PDF is easy to use and affordable for you. We appreciate the feedback a lot.
  • Name: Jack B.
    Job Title: EVP
    Length of product use: 2+ Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 1,000 - 4,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Outstanding!

    Date: Jul 22 2022

    Summary: Great company and people to do business with and the people make the company excel at what they do to serve their clients.

    Positive: Jane was outstanding and cares about what she does to serve the customers. I would recommend this product as the best in class.

    Negative: Nothing... I have nothing negative to address. Very positive to do business with.

    Read More...
    SODA PDF Company Response
    Date: Jul 23 2022
    Hello Jack, Thank you for taking the time to rate our service. We are happy to hear you are happy with both Soda PDF software and our support team. We appreciate your feedback
  • Name: Anonymous (Verified)
    Job Title: Colour consultant
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    1 document -1 week - SodaPDF

    Date: Jul 19 2022

    Summary: Despite not being able to use the desktop version which had many more options, I was happy to use the online product which solved most of my editing. Thank you.

    Positive: Help desk people were very kind. Both Nico via mail correspondence and Megan via Twitter.

    The online platform helped me do most of the things I wanted.

    Negative: I bought a one week subscription for a single document.

    The desktop version was not connected to my account. Always gave caution to update. Since my product was not linked to my shopping (although I was signed-in on desktop version) I could not save or download my pdf. From the desktop program, clicking on neither the password nor the management worked. the browser told that it was a too long or bad sth (I can't remember but sent the screenshot previously)

    I had to download, install and uninstall the desktop version many times hoping to make it work.

    It also took me about 1 day to realize that the online edited document was disappearing after 24 hours (found it on knowledge-base rather late).

    The paragraph aligning options were missing on the online platform.

    Read More...
    SODA PDF Company Response
    Edited: Jul 20 2022
    Hi, We are happy to know that you could use Soda PDF Online and it was helpful. We are also glad to know that our support team answered all your questions. Thank you for the feedback a lot.
  • Name: Anonymous (Verified)
    Job Title: Business coach
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    With patience and perfect help from Soda team, everything will be fine!

    Edited: Jul 19 2022

    Summary: Absolute brilliant solution and excellent support ... especially Jane from support team was very helpful and nice!

    Positive: Great software and excellent support.
    The somewhat longer wait for a solution for Mac users was definitely worth it.

    Negative: Sorry, no negative points to report! Thanks a lot for Jane from support team!

    Read More...
    SODA PDF Company Response
    Date: Jul 20 2022
    Hi, Thank you for letting us know that you are satisfied both with Soda PDF and our support team. We are happy to read this positive feedback.
  • Name: Nicolas A.
    Job Title: Manager
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Satisfied except for pricing policy

    Date: Jul 16 2022

    Summary: I am satisfied except for pricing policy Which seems me not honest.

    Positive: Possibility to to convert files to Office ones.

    Negative: Pricing after one year is much too high and this increase is not habitual. It can surprise customers. It seems not honest that suddenly you must pay much much more for a soft that you use during one year.

    Of course customers normally know that, but by experience I think that many do not read carefully general conditions

    Read More...
    SODA PDF Company Response
    Date: Jul 16 2022
    Hi Nicolas, Thank you for letting us know you like the convert option in Soda PDF. We will forward your feedback about the renewal prices to the marketing team.
  • Name: Anonymous (Verified)
    Job Title: Director
    Length of product use: 6-12 Months
    Used How Often?: Monthly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    SODA PDF Experience-first class

    Date: Jul 15 2022

    Summary: Just fine and easy to use. Needs to have a user guide easily available. Would recommend to other users.

    Positive: Very much liked the ease of converting a document from excel to pdf.
    Very slick conversion once familiar.

    Negative: The failure of the software. However good customer support corrected the fault.
    Could do with a user guide.

    Read More...
    SODA PDF Company Response
    Date: Jul 27 2022
    Hi, Thank you for sharing that our support team could help you and now you can use Soda PDF further. The user guide is available right in the program, just click on the "Help" button and there you will see the "User Guide" button. We are happy that you would recommend the program to others.
  • Name: Michael D.
    Job Title: Owner
    Length of product use: 6-12 Months
    Used How Often?: Weekly
    Role: User, Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great Product

    Date: Jul 15 2022

    Summary: Great value for money and the software has great functionality and features. Does exactly what it says on the tin!!

    Positive: Does everything I need to do with a PDF - it's:
    . Initiative and easy to use
    . Reliable
    . Cost-effective
    . Easy to update software
    . Helpful Staff, on the occasions that you may need assistance

    Negative: So far, I can't find any cons, but if there are the staff are really helpful and I'm sure they'll resolve any issues.

    Read More...
    SODA PDF Company Response
    Date: Jul 27 2022
    Hi Michael, Thank you for sharing that you are satisfied with the product, price, and our support team. We are happy to read that it lived up to your expectations.
  • Name: Nici M.
    Job Title: User
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great Product

    Date: Jul 06 2022

    Summary: Wonderful product that does everything as advertised. Customer service is also top-notch, but in email and in chat.

    Positive: I've used this product for years and years to accumulate tax papers....one file for each account I can add to each month. So easy to keep and access what I need.

    Negative: I wish "inserting" a page was a little easier. It takes WAY too many clicks. A shortcut for often used features would be great.

    Read More...
    SODA PDF Company Response
    Date: Jul 10 2022
    Hi Nici, Thank you for taking the time to let us know you have been using Soda PDF for a long time. We are happy to know it helps you with your work. We will make sure to forward your feedback on the inserting page feature to the product team
  • Name: MANOEL P.
    Job Title: Executive Director
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User, Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    A great PDF editing tool for a fair price

    Edited: Sep 14 2022

    Summary: I usually do conversions to PDF, fill in forms and make comments/notes on PDF documents. For that use it is really good.

    Positive: 1. Price is just right, a lot less than other most advertised productos like Adobe.

    2. Easy to use.

    3. Great support ever time I needed it.

    Negative: Windows 10 messed up with my SODA version 8 in the latest Windows updates, but I consider Microsoft is to blame since it destroyed my faithful laptop and I had to go for a full Windows recovery.

    Read More...
    SODA PDF Company Response
    Date: Jul 06 2022
    Hi Manoel, We are happy to read that you find the program helpful and easy to use. We also appreciate the positive feedback on the price and our support team. If you need any help restoring access to your Soda PDF license after the issue with your Windows license, feel free to contact us.
  • Name: Anonymous (Verified)
    Job Title: Owner
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Service Experience

    Date: Jun 29 2022

    Summary: A great experience. What started out as major issue was quickly rectified.

    Positive: Prompt attention, professional help.

    Negative: Nothing.

    Read More...
    SODA PDF Company Response
    Date: Jun 30 2022
    Hi, We appreciate the feedback that your issue has been resolved promptly. We are happy to read about it.