SMTP.com Description

Reliable SMTP relay services and email delivery services. You can send and track large volumes of emails with ease using powerful email delivery services. In minutes, integrate and you can start sending. All your email delivery, transactional and email relay needs are covered under one roof. SMTP can deliver whether you need a reliable backend solution or scalable infrastructure to handle large volumes of emails. Reputation Defender, SMTP's proprietary technology, uses big data to proactively monitor and protect your email list health. It also suppresses bad emails from soft and hard bounces in order to protect your IP reputation and domain. This will ensure that your delivery rates and inbox placement gradually improve over time.

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Pricing

Pricing Starts At:
$25 per month
Pricing Information:
$25 for 50,000 emails / mo
$80 for 100,000 emails / mo
$300 for 500,000 emails / mo
$500 for 1,000,000 emails / mo

24hr support with all plans!

Integrations

API:
Yes, SMTP.com has an API
View Integrations

Reviews - 2 Verified Reviews

Total
ease
features
design
support
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Company Details

Company:
Ziff Davis
Year Founded:
1995
Headquarters:
United States
Website:
www.smtp.com
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Media

SMTP.com Screenshot 1
SMTP.com Screenshot 1
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Product Details

Platforms
Web-Based
Windows
Mac
Linux
iPhone App
iPad App
Android App
Chromebook
Types of Training
Training Docs
Live Training (Online)
Webinars
Training Videos
Customer Support
Live Rep (24/7)
Online Support

SMTP.com Features and Options

Email Deliverability Software

DMARC Analytics
Deliverability Alerts
Deliverability Reporting
Email Address Verification
Email Content Testing
Email Previewing
IP Blacklist Monitoring
Inbox Placement Testing
Reputation Reporting

Email Verification Software

Bulk Email Verification
Catch-all Server Detection
Disposable Email Detection
Domain Check
Mail Server Validation
Single Email Verification
Spam Trap Detection
Syntax Check

Transactional Email Service

A/B Testing
Contact Database
Dynamic Content
Email Monitoring
Mailing List Management
Reporting/Analytics
Spam Check
Template Management

SMTP.com User Reviews

Write a Review
  • Name: Elisabeth G.
    Job Title: Director
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Avoid at all costs for Wordpress it doesn't work

    Date: Apr 09 2025

    Summary: This is not the best solution for Wordpress - in short it doesn't work ... use smtp2go who have their own simple plugin and a working (AND CHEAPER) service. Other solutions are out there but they involve using a 3rd party paid plugin + the SMTP service which works out at over double the price. ALSO nearly impossible to cancel, they literally make you jump through hoops, argue with you and when you explain your issue, deny it and expect you to continue with them for a paltry 5% discount that is still over double the cost of other solutions... OH AND doesn't work!!! Worse, they tie you in, despite the service having failed - they offer no complimentary service, and charge a 30 day cancellation. AVOID!

    Positive: None, the product worked to begin with but when it stopped working the support was dreadful and they locked us in.

    Negative: The smtp service itself has intermittent failures that are reluctantly admitted after battering down the support door several times to find out why sites aren't sending emails. Worse still they have a plugin that was heartily sold to me as the Wordpress plugin when I started with them - this was supported gingerly at first, then, it still being on version 1 was entirely disowned by them - despite the plugin having all their branding and their site details and being published and distributed on the Wordpress platforms ... by them. They simply deny it now, having pushed me towards it and supporting it initially.

    Read More...
    SMTP.com Company Response
    Date: Apr 15 2025
    Thank you for taking the time to share your feedback. While we’re genuinely sorry to hear about your experience, we wanted to take a moment to clarify a few points and provide some transparency for others who may be reading. Firstly, we want to assure you (and others) that there is no "lock-in" with our service. As outlined in our Terms & Conditions — which were agreed to at the time of sign-up — cancellation is always possible with 30 days' notice. Your cancellation was processed in line with that, and we're sorry if that process felt frustrating at any point. It’s also important to mention that our support team did reach out and offer further assistance, including steps to resolve the issues you reported. We absolutely understand that things may not have gone as expected, but it appeared that you were no longer open to exploring solutions together at that time. As for the discount offered to you, it was offered in good faith as a gesture to help move things forward. It's disappointing to see that interpreted negatively as our intention was to support, not to frustrate. Regarding the plugin with Wordpress, our team is here to help with up-to-date guidance anytime. We’re truly sorry that things didn’t work out this time, and we respect your decision. You’re absolutely welcome back in the future; and if you ever choose to return, we’d be glad to set you up with a dedicated onboarding specialist to ensure everything runs smoothly from the start. Wishing you all the best with your new provider, The SMTP.com Team
  • Name: Raafat R.
    Job Title: Ceo
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Very Bad

    Date: Jun 16 2022

    Summary: Advice: stay away from them.

    Positive: N/A.

    Negative: Bad SMTP.
    Bad dashboard.
    Bad support.
    Bad price.
    Bad advantages.
    Bad everything.

    Read More...
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