RichCall Description

RichCall allows you to sell and support remotely, providing your customers with a one touch live support option.

RichCall is integrated into your website, kiosk, or moile app. It allows customers to establish an interactive, video-enabled, fully interactive session with a remote expert. This includes co-browsing and app sharing.

RichCall's most common use cases are:

Click-to call, click-to video and co-browsing are all options for your customers
Click-to-call and co-browsing to get customer support
Start a co-browsing session while you are on the move

Mobile camera sharing for support and sales:
- Video sales - An agent shows a product using the shared mobile camera
Customer support - A customer shares his mobile camera in order to show the malfunctioning device

Video and collaboration for kiosks
Remote expert assistance with HD video, scanner, and printer
Live video-assistance for existing self-service or support kiosks

Pricing

Pricing Starts At:
$192 / month
Pricing Information:
Cloud and on-prem deployments are available.
Free Trial:
Yes

Integrations

No Integrations at this time

Reviews

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Company Details

Company:
Aurus
Year Founded:
2009
Headquarters:
Russian Federation
Website:
richcall.io
Update This Listing

Media

Recommended Products
MongoDB Atlas runs apps anywhere Icon
MongoDB Atlas runs apps anywhere

Deploy in 115+ regions with the modern database for every enterprise.

MongoDB Atlas gives you the freedom to build and run modern applications anywhere—across AWS, Azure, and Google Cloud. With global availability in over 115 regions, Atlas lets you deploy close to your users, meet compliance needs, and scale with confidence across any geography.
Start Free

Product Details

Platforms
Web-Based
Linux
On-Premises
Types of Training
Training Docs
Live Training (Online)
Webinars
Customer Support
Business Hours
Online Support

RichCall Features and Options

Customer Service Software

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

RichCall User Reviews

Write a Review
  • Previous
  • Next