Rezolve.ai Description
Rezolve.ai is a GenAI-enabled employee support and engagement solution that integrates with Microsoft Teams, elevates employee experience, unlocks enterprise knowledge, and unleashes digital dexterity for enterprises.
Rezolve.ai AITSM elevates employee experience, unlocks hidden enterprise knowledge, and unleashes digital talent, making it an indispensable tool for organizations looking to enhance their IT capabilities and drive innovation.
Benefits of Rezolve.ai:
• Enhance your service desk efficiency
• Elevate your employee satisfaction (ESAT) and wait time
• Provide support 24x7
• Eliminate Enterprise Friction
• Increase Employee Productivity
• Boost your ROI
• Unleash digital dexterity
• Engage your employees via MS Teams
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Social Intents
Offer website live chat support from the collaboration tools you already use: Microsoft Teams, Google Workspace, Slack, and Zoom.
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Key Features:
• Live Chat (widget and social media integrations)
• Help Desk (all communication in one dashboard)
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• AI Agent (resolve incoming issues with Tidio's conversational AI, Lyro)
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Pricing
Free Trial:
Yes
Integrations
Company Details
Company:
Rezolve.ai
Year Founded:
2016
Headquarters:
United States
Website:
www.rezolve.ai
Media
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Product Details
Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
Webinars
In Person
Customer Support
Live Rep (24/7)
Rezolve.ai Features and Options
Conversational AI Platform
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
Help Desk Software
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
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