Remote Eye Description
Remote Eye is an innovative software platform that utilizes smart glasses, smartphones, tablets, and PCs to facilitate information sharing between on-site personnel and support teams. This tool is designed to aid users in performing challenging tasks and maintaining operations by providing real-time access to critical data while closely monitoring the ongoing situation. You can connect with an expert through live video remote assistance, which allows for immediate troubleshooting and resolution of any issues that arise. With features like hands-free operation, cloud-based functionality, screen sharing, and high-quality communication tools, Remote Eye streamlines the process of addressing and resolving problems. Additionally, it allows users to share information during calls and record interactions for future reference with remote collaborators or third-party experts. The inclusion of a red dot pointer further enhances focus on essential elements during discussions. Our platform is committed to ensuring seamless communication, safeguarding your data, and simplifying business interactions with key clients, allowing you to concentrate on what truly matters in your operations. With Remote Eye, you gain not just a tool, but a partner in enhancing productivity and collaboration.
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With seamless integration into Dynamics 365 and Salesforce, Resco Field Service+ enables real-time data access and updates from the field, reducing manual entry and eliminating paper-based records. Field technicians can use their mobile devices to capture photos, scan barcodes, complete checklists, and access service history—even offline, which is critical for remote or high-traffic areas.
Features include drag-and-drop customization, allowing teams to create workflows, forms, and reports without coding. Its GPS and routing capabilities help technicians optimize their routes, and with real-time insights, supervisors can monitor job status and resource allocation on the go.
Resco Field Service+ makes managing field operations efficient and reliable, helping organizations improve response times, reduce errors, and enhance customer satisfaction.
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ISL Light Remote Desktop
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TeamViewer
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Plutomen Connect
Plutomen Connect serves as a cutting-edge remote visual assistance platform designed to empower frontline employees by facilitating the effortless exchange of knowledge across operations, while also enabling effective issue resolution through high-definition video streaming. With just a single click, experts can connect from afar, quickly identify technical challenges, and provide immediate solutions. The integration of smart glasses, such as RealWear, significantly elevates the remote assistance experience by allowing frontline workers to work hands-free while collaborating and troubleshooting simultaneously. Users benefit from real-time visual support for everyday maintenance, repair, and operations (MRO) through augmented reality annotations on both images and video, along with features like a secure chat module, insightful analytics, and an administrative dashboard that includes comprehensive digital self-help manuals and workflows aligned with the company's standard operating procedures (SOPs). Additionally, this versatile solution can be effortlessly integrated with a variety of industry-grade smart glasses and is accessible on browsers, as well as on Android smartphones, iPhones, and tablets, ensuring broad compatibility and ease of use for all team members. Ultimately, Plutomen Connect not only streamlines communication but also enhances overall operational efficiency, equipping teams with the tools they need to succeed in their roles.
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Pricing
Free Trial:
Yes
Integrations
No Integrations at this time
Company Details
Company:
Wideum
Year Founded:
2015
Headquarters:
Spain
Website:
wideum.com/remote-eye
Media
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Product Details
Platforms
iPhone App
iPad App
Android App
Customer Support
Live Rep (24/7)
Online Support
Remote Eye Features and Options
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