RedHelper Description

An online consulting tool serves as an effective means for instant communication with website visitors, enhancing sales and delivering exceptional customer service. Its simplicity and efficiency stand out, yet a disruptive consultant can tarnish the initial experience for users on your site. We have taken steps to ensure that customers are spared from such negative encounters. By observing visitor behavior, gestures, and overall demeanor, a skilled sales assistant can anticipate the needs of clients with precision. This capability has been made feasible through co-browsing technology, allowing you to oversee visitor interactions and elevate service standards to unprecedented heights. RedHelper continuously evaluates an individual employee's performance against the collective statistics of all operators within the system, providing a personal performance rating. This immediate feedback empowers operators to enhance their efficiency and effectiveness, while the elements of gamification and competition inspire them to strive for improved outcomes. Implementing such a system not only fosters a proactive approach to customer service but also cultivates a motivated workforce dedicated to achieving excellence.

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Pricing

Pricing Starts At:
$30.00/month/user
Free Version:
Yes
Free Trial:
Yes

Integrations

No Integrations at this time

Reviews

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features
design
support

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Company Details

Company:
RedHelper
Year Founded:
2012
Headquarters:
Russian Federation
Website:
redhelper.ru/

Media

Play Video RedHelper Screenshot 1 RedHelper Screenshot 2
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Product Details

Platforms
Web-Based
Windows
Mac
Types of Training
Training Docs
Webinars
Customer Support
Business Hours
Live Rep (24/7)
Online Support

RedHelper Features and Options

Live Chat Software

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

RedHelper User Reviews

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