Ratecard Description
Over 80% of businesses believe they offer an exceptional experience, yet a mere 8% of their stakeholders share that sentiment. Bridge this experience gap effectively by utilizing Ratecard to automate your feedback collection. Our intuitive survey builder allows you to design your questionnaires in just a few minutes. With over 20 question types at your disposal, including CES, CSAT, and NPS (standard/EU), you'll find it easy to gather the information you need. We're committed to helping you enhance your response rates. By leveraging hidden fields and pre-filling them with verified data from your messages, you can save time while generating insightful results. Additionally, allow respondents to skip certain questions, guiding them to the most relevant inquiries. We value feedback from all respondents, including those who may not have had a positive experience, as it helps you improve. Engaging with this feedback can lead to significant enhancements in your overall service delivery.
Ratecard Alternatives
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Sogolytics, an experience management platform, allows companies to collect, analyze and use employee and customer data to drive business growth. Sogolytics is used by organizations across all industries to track interactions at all touchpoints with customers and employees. The best-in-class reporting delivers real-time, actionable insights that help to prevent and mitigate potential problems.
SogoCX improves every aspect of a company's customer experience. This means improved conversion rates, simplified data management, and understanding customers to increase return on investment. Organizations can use SogoCX to measure key metrics like NPS, CSAT and CES.
SogoEX software is used by organizations to collect and use data to improve engagement and reduce turnover. This platform allows HR and leadership to drive organizational changes through real-time feedback collection and employee engagement.
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Podium
Podium is a comprehensive AI-driven platform designed to streamline lead management and customer communication for businesses, currently serving more than 100,000 customers. Its flagship feature, the AI Employee, guarantees round-the-clock engagement with leads, enabling faster responses that translate into higher conversion rates and increased sales. Businesses benefit from a unified dashboard that merges calls, texts, payment requests, and bulk messaging to nurture prospects and drive repeat business effectively. Podium’s intelligent automation handles customer inquiries seamlessly across all communication platforms, ensuring consistent and accurate messaging. The company has gained industry acclaim, appearing on Forbes’ Next Billion Dollar Startups, the Inc. 5000, and Fast Company’s World’s Most Innovative Companies lists. Founded in 2014 and headquartered in Lehi, Utah, Podium enjoys backing from top investors such as Accel, Summit Partners, GV, and Y Combinator. Its platform empowers businesses to build lasting customer relationships through efficient, AI-enhanced communication. Podium continues to innovate, helping companies scale their lead conversion efforts globally.
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TrustLoop
Automating feedback and review processes specifically designed for technology, enhanced by AI, enables the collection of positive reviews to bolster social proof. By strategically gathering internal feedback at key moments, particularly when customers express dissatisfaction, you can ensure that satisfied users are directed to submit glowing 5-star reviews on your preferred third-party platforms. Our AI integration not only streamlines this process but also extracts valuable insights from the gathered feedback and reviews automatically. You can personalize your popup widget using your own CSS without impacting your site's performance, requiring just two lines of code for setup. Once activated, you can set it to run automatically, allowing you to focus on other priorities while effortlessly downloading reports, analyzing reviews, and witnessing a steady influx of positive feedback. The platform offers an intuitive survey builder that is smooth to navigate, allowing for quick and complete customization of surveys, widgets, and landing pages, and can be seamlessly integrated into your email sequences or dashboard. Furthermore, the ease of editing any component ensures that you can adapt your approach as needed without any hassle. This flexibility empowers you to continuously refine your strategy and maximize customer engagement.
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Brew Survey
Brew Survey is an innovative mobile application designed for data collection that enables users to gather customer feedback, conduct market research, and capture leads without requiring an internet connection, making it accessible anytime and anywhere. With the offline data collection feature available on iPhone, iPad, Android devices, and tablets, users can collect invaluable information regardless of their connectivity status. The Brew Survey dashboard allows users to create impactful and visually appealing forms without any coding expertise. This easy-to-use offline survey app ensures that data can be gathered seamlessly, even in areas with no internet access. By utilizing our feedback application, businesses can gain essential customer insights that help enhance their services, improve customer experiences, and drive overall business growth. The inclusion of Skip Logic allows for tailored surveys, creating an interactive and engaging experience for every respondent. This feature, also referred to as "conditional branching" or "branch logic," customizes the survey flow based on previous answers, ensuring that participants only see questions relevant to them and enhancing their engagement throughout the survey process. Overall, Brew Survey stands out as a versatile tool that simplifies the complexities of data collection while maximizing user interaction.
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Pricing
Pricing Starts At:
€9.99 per user per month
Pricing Information:
Billed annually
Company Details
Company:
Ratecard
Year Founded:
2017
Headquarters:
Netherlands
Website:
get.ratecard.io
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Product Details
Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
Training Videos
Customer Support
Business Hours
Live Rep (24/7)
Online Support
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