Quivr Description

Quivr is an AI-powered application built natively into Zendesk, designed to optimize customer service operations by leveraging historical ticket data and information from internal systems. By ingesting past resolved tickets, Quivr smartly suggests precise, brand-aligned responses and can automatically send them to customers, greatly accelerating support workflows. This AI-driven automation can increase support team efficiency by up to 60%, allowing agents to focus on more complex issues. Quivr ensures all replies remain consistent with your company’s tone and standards, reducing the risk of miscommunication. It also drastically shortens response times, enhancing overall customer satisfaction. With full compliance to GDPR and SOC 2, Quivr prioritizes the security and privacy of customer data. Its seamless integration within Zendesk means teams can implement the solution quickly without disrupting existing processes. Quivr is an effective tool for businesses aiming to modernize their customer support with smart automation.

Pricing

Pricing Starts At:
Free
Pricing Information:
Pro: $1200/year
Free Version:
Yes

Integrations

Reviews

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Company Details

Company:
Quivr
Year Founded:
2024
Headquarters:
France
Website:
www.quivr.app/

Media

Quivr Screenshot 1
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Product Details

Platforms
Web-Based
Types of Training
Training Docs
Customer Support
Online Support

Quivr Features and Options

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