Qiscus Description

Enhance your customer engagement using over 20 channels within a single platform to deliver an exceptional experience with Qiscus. Turn leads into conversions, address complaints swiftly, and promote your products effectively through our integrated features. With a unified dashboard that combines multiple channels like WhatsApp, Facebook, Instagram, and LiveChat, you can streamline interactions seamlessly. Add a chat widget to your website and mobile applications for easy accessibility. Gain comprehensive insights into your customers, agents, and channels through detailed analytics. Our platform allows for integration with various systems to facilitate automation and growth. Thousands of businesses have successfully served millions of customers with Qiscus' innovative solutions, standing out in the competitive landscape. By maximizing customer trust throughout their journey, you can eliminate lead leakages and improve response times. Embrace your customers on a single, cohesive platform while managing their profiles through effective CRM tools. Respond to inquiries, showcase your products, and categorize customers using CRM and tagging for better organization. Furthermore, provide streamlined and efficient support with a multichannel inbox that enhances overall communication. This holistic approach not only optimizes customer interactions but also strengthens brand loyalty.

Pricing

Pricing Starts At:
$50 per month
Free Trial:
Yes

Integrations

API:
Yes, Qiscus has an API

Reviews

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Company Details

Company:
Qiscus
Headquarters:
Indonesia
Website:
www.qiscus.com/id

Media

Qiscus Screenshot 1
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Product Details

Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
In Person
Customer Support
Online Support

Qiscus Features and Options

Cloud Communication Platform Software

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

Customer Communications Management Software

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Conversational Marketing Platform

Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat

Customer Success Software

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Customer Service Software

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Conversational AI Platform

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Qiscus User Reviews

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