Profound Description

A vast number of consumers, in the hundreds of millions, are utilizing AI Search tools like ChatGPT and Perplexity to find brands and products. Profound has created the pioneering analytics platform designed to assist enterprise brands in comprehending and enhancing their presence in AI Search results. Merely ranking on the first page of Google is now insufficient. In fact, less than 50% of the sources referenced by AI answer engines appear in the top ten search results. This shift is due to emerging factors that are reshaping content visibility across AI platforms. With Profound, you can uncover these critical factors. Our technology is among the most advanced for analyzing how brands are represented on AI platforms. You can effectively manage public sentiment regarding your brand and identify any misinformation. We guide you on where to concentrate your efforts to improve both the frequency and positivity of your appearances. Brands leverage our insights to refine their marketing, public relations, content creation, and social media strategies, ultimately leading to a more impactful presence in the evolving digital landscape. As AI continues to transform how consumers search for information, staying ahead of these changes is essential for brand success.

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Pricing

Pricing Information:
Custom pricing

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Reviews - 2 Verified Reviews

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support
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Company Details

Company:
Profound
Year Founded:
2024
Headquarters:
United States
Website:
www.tryprofound.com
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Product Details

Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
Customer Support
Online Support

Profound Features and Options

Profound Lists

Profound User Reviews

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  • Name: Anonymous (Verified)
    Job Title: CEO
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Profound Makes ChatGPT Tracking Actually Simple

    Date: May 02 2025

    Summary: Profound has transformed how we monitor AI search engines. The Conversation Explorer alone is worth the price. Their support team responds quickly, and they regularly add features based on user feedback. I wouldn't want to track our AI tools without it.

    Positive: As someone monitoring AI usage across our team, Profound has been a lifesaver. The Conversation Explorer feature is absolutely great - it lets me see exactly how people are talking with ChatGPT and spot patterns I'd never notice otherwise. The dashboard visualizes everything clearly, making reporting to management painless. Integration with our existing tools was surprisingly easy.

    Negative: Setting up some of the advanced tracking features wasn't intuitive at first.

    Read More...
  • Name: P. P.
    Job Title: Head of Department
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Ambitious idea, unreliable execution, increasingly buggy platform and slow support

    Edited: Oct 06 2025

    Summary: Profound feels over-marketed for its actual stability. Why?
    1. The same technical bug appeared three times in one month, performance has degraded, and billing problems froze our account.
    2. Support can take a week to respond and doesn’t always follow through.
    3. For a premium-priced platform, the engineering reliability and customer service fall short.

    It’s an ambitious product solving a real need — tracking brand performance in AI search — but right now it’s too fragile and inconsistent to depend on for daily work.

    Positive: The concept is strong. It helps track brand visibility across AI platforms and analyze prompt-level insights.
    When it works, the dashboards are clear and the reporting features are genuinely helpful.
    The idea is innovative and useful for companies trying to measure AI search visibility.

    Negative: Unfortunately, the execution doesn’t match the promise.
    • Every plan upgrade re-creates deleted prompts, duplicates existing ones, and messes up tracking. For us, it happened 3 times over a month with no resolution from Profound's team.
    • The platform is slow — sometimes 10–15 seconds to load basic sections.
    • The Watch URL tab doesn’t update or delete links correctly.
    • After the most recent upgrade, billing failed multiple times despite sufficient funds and us being in contact with their support while trying to identify the problem, yet our account was still frozen.
    • Support replies are slow and disconnected, with poor internal handoff. Each time you reach a new agent via chat, they are unaware of previous issues.

    Read More...
    Profound Company Response
    Date: Oct 06 2025
    Hi there, sorry to hear about this. Please email nick@tryprofound.com and we can make it right for you.
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