Procare Reviews

Summary: It continues to be a great experience for myself and the families I work with. Having a high level of communication and keeping record of families and staff in an organized way is very beneficial.

Positive: I like how easy it is to use, how many different features it has in one place, and that it is affordable for what it offers.

Negative: Little picky things with formatting a couple forms, etc.

Summary: Have had minor issues which they resole fast between connection problems or not getting notifications.

Positive: Easy to communicate with parents and staff and that they can reach out to us whenever they may need anything

Negative: it seems to go out frequently for my center even with good internet

Summary: We really like Procare and all the options that it offers. It is easy to use. Parents also like the ease of communicating about their child.

Positive: I love the capability of quick communications between parents and staff. No need to give out personal phone numbers.

Love sending photos.

We can contact all parents at one time.

Negative: We miss the All Room option that recently was taken away.

Summary: 10/10 Overall Experience. We continue to use Procare Solutions even though our state is currently offering Brightwheel for free, because we are and have been happy with Procare for over 10 years.

Positive: Ease of use, connectivity, attendance tracking, child information management, great customer support!

Negative: Occasional site crashes in connected features like Procare Connect.

Summary: Happy with the customer service when we have questions. I appreciate that chance to chat or make a phone call.

Positive: Great customer service, ease, abuse, and everything all in one place. using Procare billing has also streamlined that process and made it so much easier to use on administration and parents

Negative: I wish the forms would be more user-friendly. I am still using another platform for our enrollment forms to be filled out online.

Summary: Great experience overall have been with them 5 years. Love the upgrades they are making and implementing

Positive: Pricing very reasonable for small business, customer service very friendly and reachable. Cost efficient

Negative: Tuition express takes long time transfer payments to providers

Summary: I praise for its ease of use, communication features, and all the updates for my child on the go whenever I want.

Positive: All the professional and easy assessable features on the app wherever I go to check updates for my child at anytime during the day!

Negative: I do not find anything I do not like from Procare solutions.

Summary: My overall experience has been great. I love the lesson plans and there is so much assistance available.

Positive: This product has helped keep me organized. I love that everything is in one place. The payment processing is my favorite part.

Negative: I have nothing negative to say about this product. It has been a lifesaver.

Summary: My overall experience has been great. It is the best thing I have used in my field as a teacher and I love it

Positive: I like everything about Procare how I can stay on top of things in my class and keep count of how many children are in and out of my classroom

Negative: The only thing that I do not like is just sometimes it could

Summary: Procare is ideal for centers and it has been a great help for my classroom. it helps me connect with the parents and keep the parents updated with their children progress and what we do on a daily.

Positive: Procare simplifies childcare operations with features like automated billing attendance tracking and real time parent communication. the intuitive parent app that keeps families connected , and the reporting tools make compliance and performance tracking hassle free.

Negative: Some initial setup can be time consuming especially for new users.

Summary: I love using Procare because it is user friendly and is allowing me to keep track of all my children's work.

Positive: Procare helps me keep track of my children's activities, observation, pictures, meal counts and attendance.

Negative: I love everything about Procare I do not want to change anything.

Summary: I have been using Procare for almost four years. I like the safety pickup and look up phone numbers to contact the parents.

Positive: The software is easy to use and understand. I use it every day at work for active supervision in the classroom. I am able to share my concerns with my parents in my classroom.

Negative: Sometimes parents expect me to respond quickly using the ProCare to answer questions everyday.

Summary: As a small business owner, I wanted a product that maximized my "bang for my buck," and this was it. I love how much I get for the very reasonable price. It makes many aspects of running the center easier, from an admin point of view, because so much is easily accessible on one screen.

Positive: Procare is user friendly and does "the bare minimum" for those just starting out and new to the platform. Once you get comfortable with the basics, I love that it has a ton of other, more advanced features that can be utilized. I chose Procare because it's an "all in one" for me - billing, child and employee data management, timecards, parent app, etc. all in one place and for one price.

Negative: I would like to see more customization options, even just aesthetic ones such as matching your platform to your brand colors, fonts, etc.

Summary: Overall, my experience with Procare has been smooth sailing. Procare updates the system regularly and is very helpful when you need them for anything.

Positive: Procare is very user friendly and easy to navigate when introducing the system to our new teachers. Procare provides tutorials on how to navigate the system which helps a lot.

Negative: Something I do not like is not being to copy and paste newsletters from the different centers, since we are a multi center facility. If Procare is able to change that feature, then I would not have any cons.

Summary: My overall experience is really good, I don’t think there’s anything they need to work on really just remain the same.

Positive: The things I like about procare would have to be the communication with both the parents and staff members.

Negative: I didn’t like how slow the service would be sometimes.