Powertech Password Self Help for IBM i Description

Allowing users to independently reset their IBM i passwords significantly alleviates productivity hurdles for both individuals and IT support staff who usually handle these requests. This self-service approach means that users can bypass the help desk ticketing system for password resets, enabling IT personnel to focus on more pressing technical issues. Given that password resets can constitute up to half of all help desk inquiries, the resultant efficiency improvements can be substantial. To ensure user authenticity and thwart fraudulent reset attempts, it's essential to implement a set of challenge questions that users must answer correctly before a password reset can be granted. Additionally, it's important to configure the system settings in alignment with security policies, establishing clear guidelines regarding the minimum password length, the allowance of character repetition, and whether answers to security questions are case-sensitive. Furthermore, these measures not only enhance security but also empower users by giving them more control over their access credentials.

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Company Details

Company:
Fortra
Headquarters:
United States
Website:
www.fortra.com/products/password-self-service-tool-ibm-i

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Product Details

Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
Webinars
Training Videos
Customer Support
Business Hours
Online Support

Powertech Password Self Help for IBM i Features and Options

Self-Service Password Reset (SSPR) Software

Access Control
Alerts / Notifications
Application Security
Compliance Management
Credential Management
Employee Directory
Group Passwords
Password Database
Password Management
Reminders
Reporting / Analytics
Single Sign On
Two-Factor Authentication (2FA)

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