Streams.AI by PanTerra Networks Integrations

1) Customer delight made super easy Manage conversations across multiple channels Deliver fast and consistent customer service across email, phone, chat, WhatsApp Business, and other social media channels from a single view. 2) Boost your agent productivity Cut down on manual and repetitive tasks using advanced automation rules, and solve customer queries faster without increasing your agent strength. 3) Deliver seamless self-service Help customers help themselves by publishing a branded knowledge base and offering instant resolutions using AI-powered chatbots. 4) Stay on top of your CSAT goals Use customizable analytics and reports to track team performance, identify bottlenecks before they snowball, and keep tabs on your team's CSAT goals. Enable frictionless remote work for your support team 1) An intuitive and easy-to-use platform that does not require a complicated onboarding process 2) Cloud-based solution that empowers agents to work conveniently on their laptops or phones 3) 650+ cutting-edge applications that you can easily integrate with and build robust support workflows

Zendesk serves as a robust customer service platform aimed at optimizing support processes and improving the overall experience for customers. With an extensive array of features such as automated AI tools, messaging, live chat, and customizable workflows, it empowers companies to deliver tailored and effective support through various channels. The platform also integrates effortlessly with other applications and offers real-time analytics, enabling organizations to make informed, data-backed choices. Designed to accommodate businesses of any scale—from emerging startups to established corporations—Zendesk prioritizes scalability, security, and the satisfaction of its users. Ultimately, its versatile solutions ensure that companies can adapt their customer service approach to meet evolving demands efficiently.

Salesforce provides tailored CRM solutions with Starter Suite and Pro Suite, designed to support small businesses at every stage of growth. Starter Suite delivers a simple yet powerful way to unify marketing, sales, customer service, and commerce through an intuitive platform that includes AI-powered features and a 30-day free trial. Pro Suite expands on these capabilities with advanced automation, customizable workflows, enhanced pipeline visibility, real-time chat, and integration with a broad ecosystem of apps on AppExchange. Whether you need a streamlined CRM or a more robust tool to handle complex business processes, Salesforce offers scalable options that grow with you. Both suites come with marketing campaign tools, service automation, and ecommerce capabilities, helping you find leads, close deals, and delight customers efficiently.

Today's intricate business challenges require collaborative efforts from dedicated teams. To assist you and your team in mastering the art of effective collaboration, we have developed a comprehensive online guide. When you establish a collaborative environment for discussion and decision-making, the potential for success expands exponentially. Microsoft Teams consolidates all necessary resources into a unified workspace, allowing seamless communication through chat, virtual meetings, file sharing, and integration with various business applications. Enhance your team's synchronization with features like group chat, online meetings, calling, and web conferencing. Engage in collaborative document editing using integrated Microsoft 365 (formerly Office 365) tools such as Word, Excel, PowerPoint, and SharePoint. You can also incorporate your preferred Microsoft applications and third-party services to facilitate continuous business progress. Teams offers robust end-to-end security, comprehensive administrative control, and ensures compliance—all backed by Microsoft 365’s capabilities. Designed to accommodate various types of groups, Teams provides a free version with no commitments, as well as an option to access it within a superior suite of productivity tools. Embrace the power of teamwork and unlock new opportunities for innovation and growth.

Zoho CRM offers a simple and clean interface layout with a variety unique features that increase lead conversion rates. The CRM has an intuitive dashboard that allows you to run'macros' that will streamline the way a lead is contacted. This will also allow you to track the progress of a sale. Administrators can monitor missed opportunities, best performing agents, and make business-impacting decision using the sales report function.

Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. Founded in 2005, Box simplifies work for leading global organizations, including AstraZeneca, JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. Visit box.com to learn more

Connect, organize, and accomplish tasks efficiently with everything you need—email, calendar, and contacts—all seamlessly integrated in one location. Experience enhanced productivity as you manage emails, schedules, tasks, and more, all from a single interface. With Office integration, you can easily share files directly from OneDrive, access your contacts, and view LinkedIn profiles without any hassle. Schedule conference rooms and manage meeting RSVPs directly through your calendar for a streamlined experience. Collaborate effectively by sharing calendars to coordinate plans and check your colleagues' availability effortlessly. Enjoy peace of mind with the robust security measures that are trusted by some of the largest organizations globally. Outlook works tirelessly to safeguard your sensitive information while ensuring it does not hinder your workflow. It anticipates your requirements by automatically adding travel plans and bill payments to your calendar, complemented by smart reminders that help you stay organized. With an efficient search feature, finding the information you need is quick and easy, making your workday smoother than ever.

Google Workspace, the enhanced version of G Suite, brings together all the essential tools you need to boost productivity in a single, user-friendly platform. This integrated workspace simplifies your workflow, allowing you to focus more on your tasks rather than on managing them. With advanced AI and search capabilities, Google Workspace enables you to prioritize what truly matters while it takes care of the rest. You can work seamlessly from any location and on any device, even without an internet connection, thanks to customizable tools designed to cater to your team's specific requirements. Just like G Suite, Google Workspace offers bespoke email solutions for businesses along with a suite of collaborative tools, including Gmail, Calendar, Meet, Chat, Drive, Docs, Sheets, Slides, and Forms. Explore our assortment of plans tailored to address your distinct business needs, and find the one that aligns best with your goals on our pricing page. Experience how Google Workspace can transform the way your team collaborates and achieves success.

An all-encompassing API Lifecycle Management solution enables agile API development while facilitating easy monitoring of key performance indicators. It allows for true hybrid API development, whether in the cloud or on-premises, showcasing a modern and flexible design that incorporates the latest security measures. Rapid innovation can significantly enhance operational efficiency, ultimately boosting profitability. It is crucial to maintain the most current security policies to safeguard your data. By utilizing a unified integration tool, you can achieve seamless portability between cloud and on-premises deployments. Additionally, manage your cloud services effectively with specialized cloud tools that simplify administrative tasks such as backup, restoration, scaling up or down, and more. Full administrative control of the SOA server is accessible via a web-based console, while SSH access to virtual machines ensures secure and efficient management. This comprehensive approach to API management not only optimizes performance but also enhances the overall user experience.

Safeguard your enterprise and adhere to country-specific drug serialization mandates and rapidly evolving regulations while effectively managing vast data quantities with smart solutions. Utilize the SAP Advanced Track and Trace for Pharmaceuticals application to ensure compliance with both international and local laws, as it features a comprehensive serialization repository, efficient serial number management, and robust regulatory reporting functions. Lower the costs associated with compliance for both current and future serialization obligations, including specific reporting requirements for various nations. Enhance your supply chain's productivity by gaining deeper insights into the movement of materials, all the way down to the sales-unit-item level. Efficiently manage extensive serialization data while staying agile enough to embrace new legislative changes. Maintain oversight of retail product serial numbers within a centralized corporate repository, ensuring that you meet all country-specific regulations when it comes to reporting these serial numbers. By implementing these strategies, your business can not only streamline operations but also stay ahead in a competitive market.