Pam Description

Pam serves as an innovative AI voice and customer experience solution specifically designed for automotive dealerships, efficiently managing both incoming and outgoing calls around the clock to schedule appointments, address common inquiries, qualify potential sales leads, and conduct follow-ups, thereby allowing staff to focus on more complex tasks. Acting as a virtual receptionist, Pam adeptly handles routine questions such as dealership hours and location, employs intelligent call routing or warm transfers, and seamlessly integrates with dealership systems to document conversations for future reference. Its AI-driven scheduling capability enables the platform to arrange service appointments in real time, aligning them with shop availability while matching customer concerns to relevant operation codes, and sending out confirmation texts to minimize no-show rates. On the sales front, Pam is equipped to present vehicle inventory, answer questions about features and options, and directly arrange test drives with prospective clients. Additionally, the Pam Console offers comprehensive insights into unresolved calls, call drop-offs, alerts, text communication logs, and revenue analytics related to both sales and service operations, ultimately enhancing dealership efficiency and customer satisfaction. Overall, Pam is a game-changer for dealerships seeking to optimize their customer engagement and internal processes.

Integrations

Reviews

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Company Details

Company:
Pam
Year Founded:
2023
Headquarters:
United States
Website:
www.pamhq.com

Media

Pam Screenshot 1
Recommended Products
Resolve Support Tickets 2x Faster​ with ServoDesk Icon
Resolve Support Tickets 2x Faster​ with ServoDesk

Full access to Enterprise features. No credit card required.

What if You Could Automate 90% of Your Repetitive Tasks in Under 30 Days? At ServoDesk, we help businesses like yours automate operations with AI, allowing you to cut service times in half and increase productivity by 25% - without hiring more staff.
Try ServoDesk for free

Product Details

Platforms
Web-Based
Types of Training
Training Docs
Training Videos
Customer Support
Live Rep (24/7)
Online Support

Pam Features and Options

Auto Dealer Software

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

Pam Lists

Pam User Reviews

Write a Review
  • Previous
  • Next