• Name: Anonymous (Verified)
    Job Title: Administrator
    Length of product use: 6-12 Months
    Used How Often?: Weekly
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Nothing more to add

    Date: Jul 17 2023

    Summary: I was very satisfied with the entire program, loved it.

    Positive: Overall a great program.

    Negative: The possibility of choosing what action will be achieved in the next scan.

    Read More...
    Outbyte Company Response
    Date: Nov 07 2024
    We can’t thank you enough for your lovely review! We’re committed to excellence, and it’s heartening to hear we’ve hit the mark with you.
  • Name: Basma2222 M.
    Job Title: User
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Pricing
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Outbyte Remote Help

    Date: Jun 30 2023

    Summary: I was so upset when driver Dell messed up my system and I got error notification, I couldn’t download the drivers. I couldn’t fix it myself and ordered Outbyte Driver Updater. After chatting with Simon I concluded I can allow him access to my laptop. During the remote session I watched all his actions and talked to Simon in chat.
    Simon fixed my problem, it took 4 hours online with their live tech support.

    Positive: The technician was great, they spent 4 hours getting my drivers up and running.

    Negative: Can’t find any. Although it took a long time to get my issue fixed I can’t complain.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: User
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    While it keeps my PC running, I’m happy

    Date: Jun 22 2023

    Summary: Wonderful product and even better customer service! Great asset for old computer owners. Just one click solution for a great deal of issues.

    Positive: All.

    Negative: Popups.

    Read More...
    Outbyte Company Response
    Date: Jun 23 2023
    Thank you so much for taking the time to leave us your feedback.
  • Name: Anonymous (Verified)
    Job Title: May
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User, Deployment
    Organization Size: 5,000 - 9,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    If you have problems installing and activating the software, just call their support.

    Edited: Dec 07 2023

    Summary: I’m under a big impression from what Outbyte technician did. He went far beyond the solution of my case with software activation. He thoroughly explained to me how to activate the app and answered my questions with patience. A prompt and excellent service by a phone call.

    Positive: I’m satisfied with the service.

    Negative: Can’t complain.

    Read More...
    Outbyte Company Response
    Date: Jun 23 2023
    Thank you so much for your review! We’re really glad you liked our service.
  • Name: Anonymous (Verified)
    Job Title: Ceo
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User
    Organization Size: 500 - 999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    I like it

    Date: Jun 09 2023

    Summary: Good stuff, improved my startup speed, browser loading. Having a live chat is definitely a nice add-on.

    Positive: Helps.

    Negative: N/A.

    Read More...
    Outbyte Company Response
    Date: Jun 23 2023
    Your recommendation means a lot to us. Thank you for choosing Outbyte.
  • Name: Anonymous (Verified)
    Job Title: Student
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Fastest fix ever

    Date: May 18 2023

    Summary: Very fast and polite work that now means i can get back to my studies hassle free and from the comfort of my own room.

    Positive: Simon fixed my issue in 8 mins, and i could see everything that he was doing on my computer, which for a non tech person was very cool.

    Negative: I currently have nothing to report in terms on cons.

    Read More...
    Outbyte Company Response
    Date: May 24 2023
    Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.
  • Name: Anonymous (Verified)
    Job Title: User
    Length of product use: 6-12 Months
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    I don’t know much about computers and this app is very useful for me

    Date: Apr 28 2023

    Summary: The program has a lot of nice features, but their Uninstaller beats them all. Made a mistake of downloading some bundled apps that I simply couldn’t get rid of. Any attempt ended with some errors I didn’t understand. Eventually, I used the uninstalling utility - a few simple clicks and those programs were gone for good.

    Positive: Very powerful tool.

    Negative: Haven’t noticed yet.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: GM
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    They helped me with dongle wifi

    Date: Apr 04 2023

    Summary: My PC was missing .dll. I called Outbyte support to help me install wifi dongle. Max carefully looked for a solution to my problem and helped me within a few minutes. I am grateful for his help!

    Positive: Quick help through a phone call!

    Negative: Can’t find any.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: User
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Helpful tool

    Edited: May 10 2023

    Summary: Run it several times a week - good cleaning tool, warns me about overheating. Appreciate programs boosting utility and password manager.

    Positive: Easy to use, light, comprehensive.

    Negative: Could be cheaper.

    Read More...
  • Name: Ignatius .
    Job Title: User
    Length of product use: Less than 6 months
    Used How Often?: Monthly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    A professional technician help

    Date: Feb 15 2023

    Summary: I had a technical issue with my drivers, then I accidentally stumbled across their Driver Updater ad and decided to buy it in order to resolve my issue. The technician Simon quickly understood my case and helped me remotely with updating the drivers. It took an hour until the problem was resolved.

    Positive: I saved my time as I did not have to bring my laptop into a local store to get it fixed. Simon was professional and solved my problem right away. Now everything's running smoothly.

    Negative: It took one hour of troubleshooting time. They offered a remote connection to solve the issue, I did not mind.

    Read More...
  • Name: Ines A.
    Job Title: Home
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Excellent

    Edited: Jan 01 2023

    Summary: Efficient and quick response The service was ADEQUATE. BUT UNABLE TO COMPLETE THE REPAIR. BECAUSE OF THE REASON STATED ABOVE.
    I was however, charged the original agreed upon price of TWENTY NINE DOLLARS AND NINETY EIGHT CENTS.

    Positive: Excellent customer service.

    Negative: The program was not able to help with my problem.
    Unfortunately the error notice I keep getting is that it can not be be repaired., it needs to be updated by the computer service AOL.
    ERROR CODE 101
    An AOL error?????? Really, truly AOL is working on a repair.

    Read More...
    Outbyte Company Response
    Edited: Jan 07 2023
    Thanks for your feedback, Ines! We work hard to meet expectations of our customers, and we’re happy to hear we hit the mark for you. Update from 01.07. Sorry to hear that you're still facing the issue. Please contact our Support Team for additional assistance. In case our specialists are unable to help you, we will be happy to provide you with a refund.
  • Name: Anonymous (Verified)
    Job Title: Own/Operator
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User, Administrator
    Organization Size: 1 - 25
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Outbyte Technical Support

    Date: Dec 17 2022

    Summary: Outbyte Technical Support is awesome! The rep was great, knowledgeable and friendly. The process was great. the accessed my computer remotely and solved the issue.
    i am pleased by the support provided.

    Positive: The rep was great, knowledgeable and friendly. The process was great. the accessed my computer remotely and solved the issue.
    i am pleased by the support provided.

    Negative: Cost for the product was a surprise only for me to update my exe. file. Saved the day I'm confused why dell hadn't kept the product updates in house, but Outbyte saved the day for my solution. the cost for the product was a surprise but i received a discount code to apply and received savings.

    Read More...
    Outbyte Company Response
    Date: Dec 21 2022
    Glad you liked our service, and thank you for sharing it here. Seeing happy customers makes us happy too!
  • Name: Thomas J.
    Job Title: Ceo
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Had a pc problem

    Date: Dec 15 2022

    Summary: Really satisfied with it. Went above and beyond what was advertised. They helped me via TeamvViewer-like software and carefully told me exactly what was wrong and what they were doing.

    Positive: The software couldn't fix it - but the outstanding support helped me and made it work. I was really impressed and i do recommend this software to friends and family now.

    Keep it up Outbyte.

    Negative: None really. Did what they advertised, and even more in my opinion.

    Read More...
    Outbyte Company Response
    Date: Dec 16 2022
    Thank you so much for taking the time to leave us your feedback. We really appreciate it.
  • Name: Anonymous (Verified)
    Job Title: Quality
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Quickly corrected my wifi 6e driver problem

    Date: Dec 15 2022

    Summary: They were able to very quickly troubleshoot and solve the driver problem that I had that was not allowing my network adapter to operate. I knew what the software needed, but was just unable to solve it without some extra help. Highly recommend this service if you are having any issues.

    Positive: They were able to very quickly troubleshoot and solve the driver problem that I had that was not allowing my network adapter to operate. I knew what the software needed, but was just unable to solve it without some extra help. Highly recommend this service if you are having any issues.

    Negative: I don't have any complaints. The technician was able to solve my issue immediately with very little troubleshooting time.

    Read More...
    Outbyte Company Response
    Date: Dec 16 2022
    Thank you so much for your review! We’re glad that everything is OK now.
  • Name: Richard B.
    Job Title: Computer User
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User, Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Review of Outbyte

    Date: Dec 03 2022

    Summary: Always found Outbyte available to instantly provide answers to all my computer problems. Never encountered a problem they couldn't solve.

    Positive: I really enjoyed the support provided and will always contact Outbyte for my PC and Driver problems.

    Negative: I am fully satisfied with Outbyte and have not encountered negative support.

    Read More...
    Outbyte Company Response
    Date: Dec 16 2022
    Thank you for sharing your experience with us. We take great pride in our technicians and are happy you are satisfied with the service.