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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Nothing more to add Date: Jul 17 2023
Summary: I was very satisfied with the entire program, loved it.
Positive: Overall a great program.
Negative: The possibility of choosing what action will be achieved in the next scan.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Outbyte Remote Help Date: Jun 30 2023
Summary: I was so upset when driver Dell messed up my system and I got error notification, I couldn’t download the drivers. I couldn’t fix it myself and ordered Outbyte Driver Updater. After chatting with Simon I concluded I can allow him access to my laptop. During the remote session I watched all his actions and talked to Simon in chat.
Simon fixed my problem, it took 4 hours online with their live tech support.Positive: The technician was great, they spent 4 hours getting my drivers up and running.
Negative: Can’t find any. Although it took a long time to get my issue fixed I can’t complain.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
While it keeps my PC running, I’m happy Date: Jun 22 2023
Summary: Wonderful product and even better customer service! Great asset for old computer owners. Just one click solution for a great deal of issues.
Positive: All.
Negative: Popups.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
If you have problems installing and activating the software, just call their support. Edited: Dec 07 2023
Summary: I’m under a big impression from what Outbyte technician did. He went far beyond the solution of my case with software activation. He thoroughly explained to me how to activate the app and answered my questions with patience. A prompt and excellent service by a phone call.
Positive: I’m satisfied with the service.
Negative: Can’t complain.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
I like it Date: Jun 09 2023
Summary: Good stuff, improved my startup speed, browser loading. Having a live chat is definitely a nice add-on.
Positive: Helps.
Negative: N/A.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Fastest fix ever Date: May 18 2023
Summary: Very fast and polite work that now means i can get back to my studies hassle free and from the comfort of my own room.
Positive: Simon fixed my issue in 8 mins, and i could see everything that he was doing on my computer, which for a non tech person was very cool.
Negative: I currently have nothing to report in terms on cons.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
I don’t know much about computers and this app is very useful for me Date: Apr 28 2023
Summary: The program has a lot of nice features, but their Uninstaller beats them all. Made a mistake of downloading some bundled apps that I simply couldn’t get rid of. Any attempt ended with some errors I didn’t understand. Eventually, I used the uninstalling utility - a few simple clicks and those programs were gone for good.
Positive: Very powerful tool.
Negative: Haven’t noticed yet.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
They helped me with dongle wifi Date: Apr 04 2023
Summary: My PC was missing .dll. I called Outbyte support to help me install wifi dongle. Max carefully looked for a solution to my problem and helped me within a few minutes. I am grateful for his help!
Positive: Quick help through a phone call!
Negative: Can’t find any.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Helpful tool Edited: May 10 2023
Summary: Run it several times a week - good cleaning tool, warns me about overheating. Appreciate programs boosting utility and password manager.
Positive: Easy to use, light, comprehensive.
Negative: Could be cheaper.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
A professional technician help Date: Feb 15 2023
Summary: I had a technical issue with my drivers, then I accidentally stumbled across their Driver Updater ad and decided to buy it in order to resolve my issue. The technician Simon quickly understood my case and helped me remotely with updating the drivers. It took an hour until the problem was resolved.
Positive: I saved my time as I did not have to bring my laptop into a local store to get it fixed. Simon was professional and solved my problem right away. Now everything's running smoothly.
Negative: It took one hour of troubleshooting time. They offered a remote connection to solve the issue, I did not mind.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Excellent Edited: Jan 01 2023
Summary: Efficient and quick response The service was ADEQUATE. BUT UNABLE TO COMPLETE THE REPAIR. BECAUSE OF THE REASON STATED ABOVE.
I was however, charged the original agreed upon price of TWENTY NINE DOLLARS AND NINETY EIGHT CENTS.Positive: Excellent customer service.
Negative: The program was not able to help with my problem.
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Unfortunately the error notice I keep getting is that it can not be be repaired., it needs to be updated by the computer service AOL.
ERROR CODE 101
An AOL error?????? Really, truly AOL is working on a repair.Outbyte Company Response -
Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Outbyte Technical Support Date: Dec 17 2022
Summary: Outbyte Technical Support is awesome! The rep was great, knowledgeable and friendly. The process was great. the accessed my computer remotely and solved the issue.
i am pleased by the support provided.Positive: The rep was great, knowledgeable and friendly. The process was great. the accessed my computer remotely and solved the issue.
i am pleased by the support provided.Negative: Cost for the product was a surprise only for me to update my exe. file. Saved the day I'm confused why dell hadn't kept the product updates in house, but Outbyte saved the day for my solution. the cost for the product was a surprise but i received a discount code to apply and received savings.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Had a pc problem Date: Dec 15 2022
Summary: Really satisfied with it. Went above and beyond what was advertised. They helped me via TeamvViewer-like software and carefully told me exactly what was wrong and what they were doing.
Positive: The software couldn't fix it - but the outstanding support helped me and made it work. I was really impressed and i do recommend this software to friends and family now.
Keep it up Outbyte.Negative: None really. Did what they advertised, and even more in my opinion.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Quickly corrected my wifi 6e driver problem Date: Dec 15 2022
Summary: They were able to very quickly troubleshoot and solve the driver problem that I had that was not allowing my network adapter to operate. I knew what the software needed, but was just unable to solve it without some extra help. Highly recommend this service if you are having any issues.
Positive: They were able to very quickly troubleshoot and solve the driver problem that I had that was not allowing my network adapter to operate. I knew what the software needed, but was just unable to solve it without some extra help. Highly recommend this service if you are having any issues.
Negative: I don't have any complaints. The technician was able to solve my issue immediately with very little troubleshooting time.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Review of Outbyte Date: Dec 03 2022
Summary: Always found Outbyte available to instantly provide answers to all my computer problems. Never encountered a problem they couldn't solve.
Positive: I really enjoyed the support provided and will always contact Outbyte for my PC and Driver problems.
Negative: I am fully satisfied with Outbyte and have not encountered negative support.
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