Osiris Reviews

CareLineLive is an all-in-one cloud-based home care management platform established in 2014 by Josh Hough, the company’s Managing Director. It secured a majority growth investment from Accel-KKR in June 2025 which also brought in partner companies MOA Benchmarking and Health Metrics. The platform is used by home care and domiciliary care providers in seven countries, with a strong focus on the United Kingdom and Australia. CareLineLive supports hundreds of organisations that collectively deliver care to many thousands of people every day. CareLineLive offers an integrated suite of digital tools covering staff scheduling, electronic medication administration (eMAR), digital care planning, payroll processing and client billing. The system is delivered through three connected components - the Management Portal, the Carer Companion App and the Care Circle Portal. The software is built for organisations delivering home-based care, including domiciliary care agencies, supported living providers, local authorities and NHS trusts. CareLineLive holds ISO 27001 certification for information security and ISO 9001 for quality management. It is accredited to Cyber Essentials Plus and meets the requirements of the NHS Data Security Protection Toolkit. The company is registered as an NHS England Assured Supplier of Digital Social Care Records and listed on the UK Government G-Cloud 14 framework. CareLineLive aligns with Professional Record Standards Body requirements, including the About Me Standard and the Personalised Care and Support Plan Standard. CareLineLive uses Amazon Web Services (AWS) infrastructure with UK data centers for UK customers and Australian data centers for Australian customers to ensure data sovereignty. The platform maintains 99.997% uptime.

You can quickly find the right caregiver for your client! Our database matches caregivers to clients based on skills, availability, and location. You can monitor your leads and refer sources with a full history of your activities. Your website can be linked to AdaCare's databases. Keep track of all your staff members, including their names, addresses, phone numbers and available hours, CEUs, expirations, and phone numbers. Our "instant timecard", which replaces paperwork and sends out alerts if caregivers get late, is called the "instant timecard". You get better documentation with less work. To view their calendars, maps, and schedules, caregivers can log in. Your caregivers and office staff can benefit from this service. For easier billing and payroll, you can print and export hours and miles. You can also access reports and charts to help you manage your business. You can work anywhere you like, whether it's at home, in the office, or out in the field. It's secure and reliable. Your caregivers can log into their computer from home to print their own schedules or maps.