Oracle Social Cloud Description

Oracle Social Cloud Service is a comprehensive tool designed to enhance and expand your interactions with customers across various social media platforms. This service combines four top-tier components of social relationship management—social listening, social analytics, social engagement, and social publishing—into a single cohesive interface, resulting in the most thorough social relationship management solution currently available. To utilize this service effectively, users must possess an Oracle Identity Cloud Service account with the appropriate permissions, such as being an Identity Domain Administrator or Application Administrator. Furthermore, an account for Oracle Social Cloud Service with administrative privileges is necessary for setting up federated authentication alongside the Oracle Social Cloud Service itself. In order to facilitate provisioning, it is essential to have the client credentials, including the client ID and client secret, along with the necessary API access permissions to ensure proper authentication with the REST APIs of Oracle Social Cloud Service. This integration enables organizations to streamline their social media management processes and optimize customer engagement strategies.

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Pricing

Pricing Information:
Contact Oracle for pricing details.

Integrations

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Reviews - 1 Verified Review

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Company Details

Company:
Oracle
Year Founded:
1977
Headquarters:
United States
Website:
docs.oracle.com/en/cloud/paas/identity-cloud/idcsc/oraclesocialcloudservice.html

Media

Oracle Social Cloud Screenshot 1
Oracle Social Cloud Screenshot 1
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Product Details

Platforms
Web-Based

Oracle Social Cloud Features and Options

Social Selling Software

Automated Publishing
Compliance Management
Content Discovery
Content Management
Employee Advocacy
Gamification
Lead Engagement
Performance Metrics
Pre-Approved Content Library
Single Sign On
Social Media Monitoring

Oracle Social Cloud User Reviews

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  • Name: Jason C.
    Job Title: Product Design Lead
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Create network posting schedules with Oracle Social Cloud

    Date: Mar 30 2021

    Summary: It has some flaws in terms of usability and platform. But it is a great option to program, create, edit and publish content to manage our social networks in a more optimal way. It is also an excellent choice for collaborative work that requires several people within the same group or page.

    Positive: With this application we have the possibility to enlarge months of content publication and organize them through a very practical calendar. In the same way we can speed up the work by creating work groups to generate, edit and publish posts in the different social networks that this tool channels, so that the work in networks is varied.

    Negative: It has a fairly simple visual platform which causes that the elements that make up the usability can be confusing at times, especially its menu bar where an extensive amount of tools are broken down together. Also the tools that manage the post creation prices could be more interactive.

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