Optima-CRM Description

Customer Relationship Management, commonly known as CRM, encompasses a wide range of concepts and tools. Optima-CRM stands out as a specialized software for the real estate sector, emphasizing tried-and-true methods that empower you to effectively manage your business and team dynamics. It caters to users of all experience levels, from seasoned professionals to beginners. This software accommodates various real estate transactions, including residential, commercial, industrial, and land dealings, allowing you to oversee everything seamlessly from any device, at any time. Unlike other platforms that have hit a plateau, Optima-CRM continually evolves by incorporating new features that respond to shifts in the market and international trends. The direction of our development is significantly influenced by feedback from our global user base. Additionally, our platform supports multiple languages, enabling you to operate in the language you feel most comfortable with. To enhance your experience, our multilingual support team is readily accessible via phone, email, chat, tickets, or even in-person visits, ensuring assistance is always available when you need it. This commitment to support and adaptability sets Optima-CRM apart in the competitive landscape of real estate management software.

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Integrations

No Integrations at this time

Reviews - 1 Verified Review

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Company Details

Company:
OptimaSys Group Spain
Headquarters:
Spain
Website:
optima-crm.com/en/

Media

Optima-CRM Screenshot 1
Optima-CRM Screenshot 1 Optima-CRM Screenshot 2 Optima-CRM Screenshot 3
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Product Details

Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
In Person
Training Videos
Customer Support
Business Hours
Live Rep (24/7)
Online Support

Optima-CRM Features and Options

Real Estate Agency Software

Calendar Management
Client / Property Matching
Client Database
Commission Management
Contact Management
Contract Management
Email Marketing
Flyer / Catalog Printing
Lead Management
Listing Management
Property Database
Website Management

Real Estate CRM Software

Campaign Management
Client / Property Matching
Contact Management
Dashboard
Email Marketing
Interaction Tracking
Lead Management
Property Alerts
Referral Tracking
Segmentation

Real Estate Property Management Software

Billing & Invoicing
Commercial Properties
Contact Management
Credit Check
Expense Management
Insurance Management
Landlord Database
Late Fee Calculation
Lease Management
Maintenance Management
Owner Portal
Payment Processing
Portfolio Management
Rent Tracking
Residential Properties
Tax Management
Tenant Database
Tenant Portal
Vacancy Tracking
Website Management

Real Estate Transaction Management Software

Accounting
Appointment Scheduling
CRM
Commission Management
Contract Management
Critical Date Alerts
Document Templates
Electronic Signature
File Sharing
Task Management
Transaction Review

Optima-CRM User Reviews

Write a Review
  • Name: Johnny M.
    Job Title: CEO
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Not satisfied with the website and crm

    Date: Apr 26 2024

    Summary: Our overall feeling is one of deep frustration and disappointment. We’ve invested hundreds of hours addressing issues that Optymasys should have foreseen and managed. The dedicated person who initially assisted us has left the company, and now our interactions are mostly with inexperienced trainees or students. These interactions are often abruptly taken over by the owner, who impatiently and unprofessionally demands additional payments.

    For a website that cost more than $10,000, we expected a much higher level of service and certainly robust security measures. Instead, we face daily spam attacks, and the company’s first solution was to suggest purchasing additional anti-spam software. This response is unacceptable for a brand-new website, highlighting a severe lack of responsibility and customer care from Optymasys.

    Positive: I did like the many times Geert the owner of Optymasys spent on videocalls before we said yes to buy the software and website. Also the listing of a new property is not so hard.

    Negative: We are dissatisfied with the software and website purchased from Optymasys because they do not meet our expectations. They are not user-friendly and suffer from numerous technical issues that disrupt our operations. Additionally, Optymasys provides inadequate customer service, ignoring our messages on WhatsApp, and the owner does not respond to calls, making it impossible to communicate with our team of developers who were supposed to integrate a different website. They have made many promises but failed to deliver. Further inquiries with other customers have confirmed that choosing to work with this company was a mistake. It’s nothing personal, but from a business perspective, it’s a complete mismatch.

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