Octocom Integrations

Pipedrive is a powerful CRM and sales pipeline management platform designed to help businesses track and optimize their sales processes. The platform offers automation tools, AI-powered sales insights, and real-time reporting to help businesses close deals faster and more effectively. With customizable workflows, integrations with a wide range of apps, and an intuitive interface, Pipedrive supports sales teams of all sizes in managing leads, automating repetitive tasks, and monitoring performance for smarter, data-driven decisions.

HubSpot is an AI-powered customer platform with all the software, integrations, and resources you need to connect your marketing, sales, and customer service. HubSpot's connected platform enables you to grow your business faster by focusing on what matters most: your customers. HubSpot CRM is more than just a tool. It's the lifeblood of your business. Our CRM is the ultimate solution to empower your team to create deeper customer relationships. It transforms how you interact with your clients. It offers a seamless integrated platform for sales and marketing, as well as customer service. HubSpot CRM gives you unparalleled insight into your customer interactions. It's all organized in a simple, intuitive dashboard that will increase the efficiency of your team. Our platform is designed to grow with your business, providing scalable solutions to adapt to changing business needs. HubSpot CRM also offers a robust, free version that is packed with essential features. This makes it the ideal choice for ambitious businesses. HubSpot CRM is the future of customer management. Every interaction with customers is an opportunity to grow. Get a demo to learn about our premium software, or get started with our full suite of free tool.

Create a business that is equipped to handle any challenge. Discover the adaptable, open SaaS platform that is pioneering a fresh chapter in ecommerce. Unlock endless opportunities to Build, Innovate, and Expand. Begin with a sturdy foundation provided by a robust ecommerce platform. Ignite your imagination and design stunning store experiences using limitless design tools. Simplify operational challenges with a user-friendly, secure platform that remains reliable when you need it the most. Provide rapid commerce solutions that ensure your customers return time and again. Transform seemingly impossible commerce scenarios into reality with the versatility of open SaaS. Capture market opportunities and introduce new experiences at the pace that suits your business. Create rich content experiences wherever your audience may be found. Effortlessly unify your backend systems or enhance functionality with third-party applications. Progress and scale intelligently without being hindered by complexity, allowing your business to thrive in a dynamic environment. By embracing this innovative approach, you can truly redefine the possibilities of ecommerce.

LiveAgent is the best-rated and most highly reviewed help desk software for SMBs in 2024. LiveAgent boasts the fastest chat widget and is used by over 150M people worldwide. LiveAgent is a web-based, fully-featured live chat and helpdesk system. LiveAgent leverages the power and flexibility of a universal email, live chat, built in call center, and a robust customer portal. LiveAgent offers over 175+ useful features, including advanced automation features, rules and tags, as well as 195+ integrations. Join companies such as BMW, Yamaha, Huawei, and Oxford University to provide world-class customer services. No credit card needed. Start your 1-month free trial today.

1) Customer delight made super easy Manage conversations across multiple channels Deliver fast and consistent customer service across email, phone, chat, WhatsApp Business, and other social media channels from a single view. 2) Boost your agent productivity Cut down on manual and repetitive tasks using advanced automation rules, and solve customer queries faster without increasing your agent strength. 3) Deliver seamless self-service Help customers help themselves by publishing a branded knowledge base and offering instant resolutions using AI-powered chatbots. 4) Stay on top of your CSAT goals Use customizable analytics and reports to track team performance, identify bottlenecks before they snowball, and keep tabs on your team's CSAT goals. Enable frictionless remote work for your support team 1) An intuitive and easy-to-use platform that does not require a complicated onboarding process 2) Cloud-based solution that empowers agents to work conveniently on their laptops or phones 3) 650+ cutting-edge applications that you can easily integrate with and build robust support workflows

Zendesk serves as a robust customer service platform aimed at optimizing support processes and improving the overall experience for customers. With an extensive array of features such as automated AI tools, messaging, live chat, and customizable workflows, it empowers companies to deliver tailored and effective support through various channels. The platform also integrates effortlessly with other applications and offers real-time analytics, enabling organizations to make informed, data-backed choices. Designed to accommodate businesses of any scale—from emerging startups to established corporations—Zendesk prioritizes scalability, security, and the satisfaction of its users. Ultimately, its versatile solutions ensure that companies can adapt their customer service approach to meet evolving demands efficiently.

Salesforce provides tailored CRM solutions with Starter Suite and Pro Suite, designed to support small businesses at every stage of growth. Starter Suite delivers a simple yet powerful way to unify marketing, sales, customer service, and commerce through an intuitive platform that includes AI-powered features and a 30-day free trial. Pro Suite expands on these capabilities with advanced automation, customizable workflows, enhanced pipeline visibility, real-time chat, and integration with a broad ecosystem of apps on AppExchange. Whether you need a streamlined CRM or a more robust tool to handle complex business processes, Salesforce offers scalable options that grow with you. Both suites come with marketing campaign tools, service automation, and ecommerce capabilities, helping you find leads, close deals, and delight customers efficiently.

Facebook stands as the biggest social networking platform globally. We develop technologies that enable individuals to engage with their friends and family, discover communities, and expand their businesses. Inspired by the remarkable ways in which people support one another during challenging times, we see examples ranging from fundraising efforts to lifesaving assistance shared in posts or through blood donation sign-ups. The Facebook app simplifies the process of connecting with loved ones and finding new acquaintances, thanks to features such as Groups, Watch, and Marketplace that cater to shared interests. These tools not only foster personal connections but also create opportunities for communal growth and support.

Establish your enterprise today. Your determination drives you forward, and our comprehensive platform guides you on your journey. We provide all the essential ecommerce and point of sale tools necessary to launch, manage, and expand your business effectively. Start by selecting a unique business name, secure a domain, and build your brand effortlessly using our complimentary resources. Utilize our unified platform to reach customers everywhere—whether through your online store, various marketplaces, social media, or directly in-person with point of sale solutions. Simplify your marketing efforts with integrated tools that facilitate the creation, execution, and analysis of campaigns across platforms like Facebook and Google. Stay organized by utilizing a singular dashboard to oversee orders, shipping, and payments from any location. Acquire valuable insights and knowledge that will empower your growth. Enhance your business's capabilities by integrating over 3,200 applications that seamlessly connect with Shopify, ensuring you have everything you need to succeed. With such extensive resources at your disposal, your business will thrive in any environment.

WhatsApp offers a messaging platform that is fast, straightforward, secure, and free*, accessible on mobile devices globally. Designed with small business owners in mind, WhatsApp Business is available for download at no cost, allowing users to create catalogs that highlight their products and services. Furthermore, it provides tools that facilitate easy communication with customers by automating responses, sorting messages, and enabling quick replies. In addition to supporting small enterprises, WhatsApp also assists medium and large businesses in delivering customer support and crucial notifications. To discover more about the WhatsApp Business API, you can visit their website. Privacy is a priority on WhatsApp, which is why our latest app versions feature end-to-end encryption, ensuring that your most intimate conversations remain confidential. With this security measure, only you and your conversation partner can access your messages and calls, safeguarding them from interception by anyone else, including WhatsApp itself. This commitment to security reinforces our dedication to maintaining your privacy while you connect with others.

Maximize your productivity with Gmail, which has been enhanced to be more secure, intelligent, and user-friendly—allowing you to efficiently manage your inbox and save valuable time. Easily spot new features and prioritize your reading and responses with convenience. Receive gentle reminders to follow up and reply, ensuring that you never miss an important communication. You can check attachments, respond to invitations, postpone messages, and perform various tasks without needing to open every email. With a powerful filter in place, Gmail prevents 99.9% of harmful emails from reaching your inbox, and you’ll be alerted if anything appears suspicious. This makes your email experience not only safer but also more streamlined than ever before.

We prioritize people and emphasize craftsmanship and simplicity in everything we do. Our teams spark creativity globally, enabling over 1 billion individuals to create and share content. You can download the Instagram logo and other materials for use on your website, store displays, or various marketing efforts. By tapping into the passions of your audience, you can build stronger connections with your brand both online and offline. Share your narrative using distinct creative tools and engaging formats that motivate action. By fostering connections with new customers and enhancing relationships with current ones, you can grow your business effectively. From large corporations to local businesses, companies worldwide are achieving remarkable outcomes with Instagram. Engage with your followers through live streaming or showcase your products during live video sessions. Explore videos from your favorite creators and find fresh content through Instagram Video and Reels. Delve into a world of inspiration with photos and videos from new accounts in the Explore section, where you can also discover brands and small businesses that align with your personal style. Additionally, shopping for products that resonate with your aesthetic has never been easier on Instagram.

The eCommerce platform for WordPress. The world's most customizable eCommerce platform. Start selling in the United States today. Your store, your way. WooCommerce is used by American businesses to sell everything from luxury mattresses and cupcakes to kayak lessons and hand-crafted jewelry. Online. WooCommerce is the most used eCommerce platform to build an online store. You can browse hundreds of WooCommerce extensions for free or paid on our official marketplace. These include Stripe, PayPal and ShipStation.

Transform your dialogue into customer loyalty through Messenger. By utilizing Messenger, you can streamline customer acquisition with a straightforward conversational approach, enabling users to engage where they already spend their time. Establishing a presence on Messenger allows potential customers to explore your offerings and make purchases directly within the chat. Crafting a unique experience on this platform can increase visibility for your business, products, or services to a wider audience. Whether you’re introducing a new item or enhancing brand awareness, engaging conversations foster significant connections with your audience. Incorporating Messenger into your customer service framework empowers clients to interact with your business on their own terms, effectively eliminating the frustration of hold times and multiple website tabs. Furthermore, the ongoing dialogue remains within Messenger, making it a convenient hub for inquiries and follow-up engagement. This approach not only enhances customer satisfaction but also nurtures long-term loyalty by keeping communication seamless and user-friendly.

Magento Open Source provides essential eCommerce functionalities, enabling you to craft a distinctive online store from scratch. For those seeking a comprehensive eCommerce experience, we suggest our cloud-based Adobe Commerce solution, which offers enhanced cloud infrastructure and hosting along with AI-driven merchandising and analytics tools. No other platform empowers you to design unique and captivating shopping experiences quite like this. Take advantage of extensive built-in features, remarkable customization options, and smooth third-party integrations. With our eCommerce solutions, you gain access to a worldwide network of implementation partners and an expansive marketplace of extensions, making it the perfect moment to realize your commerce aspirations. Combine content with commerce to meet customer expectations for seamless brand interactions. To maximize the potential of your eCommerce platform, consider enhancing its functionality with readily available extensions from the marketplace, ensuring your store stands out in a competitive landscape.

Dixa is customer service software that empowers brands to create great experiences for customers and support teams alike in a conversational, friendly, and engaging way. Dixa unifies voice, email, chat, and messaging apps in one single platform, enabling brands to have more meaningful conversations with their customers, driving customer loyalty, and ultimately “customer friendships.” With Dixa, agents have all the context they need to provide fast, efficient, and effective customer service every time. With customer recognition features, Dixa makes it possible to know your customers the second they reach out. We do this by displaying each customer's conversation history with your business in a timeline as well as their order history instantly. This ensures teams have the information they need to solve customer inquiries faster while delivering more personalized support. Flexible pricing and global scalability allows you to only pay for what you need and scale up or down without additional costs or effort. All conversation types (phone, email, chat, Facebook Messenger, and WhatsApp) are placed into queues and automatically routed to the appropriate agents while conversation data is translated into real-time analytics. Dix

You can personalize your eCommerce website by choosing a theme and specific features. PrestaShop is a platform that allows ambitious entrepreneurs and companies the ability to create and manage their own eCommerce sites. Our open-source software connects a global community. PrestaShop is the most popular open-source eCommerce solution in Europe, Latin America and Latin America. It has nearly 300,000 users. PrestaShop is a key partner in digitalization of commerce. It aims to be the leading open-source eCommerce platform for the growth and development of businesses worldwide by leveraging its values, audacity. proximity. tenacity. and engagement. PrestaShop Essentials is a suite of modules that provides secure payment solutions worldwide, performance analysis, web marketing and web marketing. PrestaShop Platform, PrestaShop's hosting offer, allows companies to easily scale up their business.

Kustomer is a central customer service platform that allows your brand to provide exceptional customer experiences in today's customer-first world. All customer information is available on a single timeline. You can accept requests from anywhere and reply in one thread. A configurable interface to automate repetitive tasks. Kustomer is a company that makes customer service easy, personalized, and efficient. A holistic view of the customer allows you to speed up customer conversations and eliminate unnecessary questions. Agents can easily integrate customer activity and purchase history from all of your systems on the Kustomer timeline. This allows them to have data-driven, actionable conversations, without having to switch screens. Your customers and agents will have the ability to switch between channels during a conversation, allowing them to truly experience omnichannel communication. Agents will always have context to move conversations forward, regardless of whether they are communicating via email, chat, voice, or Facebook Messenger.

Enhance your customer connections using Re:amaze, a dependable online helpdesk designed to assist businesses in engaging and supporting their clientele across multiple communication platforms. Engineered for scalability, Re:amaze provides a comprehensive suite of tools that encompass live chat, email, and integrations with social media and mobile applications. Additionally, Re:amaze features important capabilities such as automated workflows, conversation permalinks, collaborative inboxes, public help centers, detailed reporting, FAQs, and customer satisfaction surveys, all aimed at improving overall user experience and support efficiency. By utilizing these tools, businesses can foster deeper relationships with their customers, ensuring enhanced interaction and satisfaction.

Gorgias is the best Shopify customer support solution. It reduces your first response time by 30% and automates as much as 30% of your support tasks. Our powerful integration allows you to edit/refund Shopify orders from Gorgias. It also allows customers to auto-respond with templates response (macros), including Shopify variables. You can also manage all customer interactions (Facebook comments, social media comments, email, etc.) from one place. All your customer interaction (Facebook messages, social media comments, chat, etc.) can be managed from one location

HubSpot's AI powered customer platform puts your customers first, allowing you to grow more effectively. Connect your front-office teams with a complete view on the customer journey. Use AI-powered tools for a seamless experience with customers. Easily adapt to new industry trends and technologies. Traditional CRMs are not enough to drive growth. Most CRMs are not designed to connect with customers, which is crucial in an AI-driven environment where customers can easily explore, evaluate and buy. HubSpot's Customer Platform is so much more. It's powered with Smart CRM, which combines AI and customer data to help you adapt. It also has products for engaging customers throughout the entire journey and an ecosystem that includes integrations, education and community. It's designed to help businesses connect with their customers and grow.

Create diverse commerce experiences for both B2B and B2C clientele using one unified platform. Our innovative technology ensures a robust commerce environment that is not only flexible and adaptable but also scalable to meet your evolving needs, covering everything from product catalogs to payment processing and order fulfillment. The user-friendly interface enables you to generate content effortlessly, allowing for tailored experiences aimed at specific customer demographics. With modern drag-and-drop features, you can swiftly design engaging content and shopping interfaces without relying on developer assistance. Adobe Commerce equips you with robust tools essential for launching, overseeing, and expanding your business, including support for hosting various instances on a single platform and cloud-based deployment. Additionally, seamless integrations with Adobe's suite of products such as Analytics, Target, Experience Manager, and Creative Cloud elevate your personalization efforts. Whether you’re a B2B entity transitioning to direct-to-consumer sales or a B2C organization managing multiple brands across ten languages, Adobe Commerce empowers you to handle numerous sales channels and brand identities efficiently, ensuring a comprehensive approach to your commerce strategy. This platform not only simplifies the management of your sales operations but also enhances your ability to respond rapidly to market changes.