Oceanus Description

Customers expect smooth and tailored interactions at every touchpoint each time they connect with your business. However, achieving this is challenging when customer information is trapped in outdated systems or when communication is handled by various disconnected solutions that have been patched together over time. This creates a scenario that is not only inefficient but also costly and unsustainable in the long run. The DataOceans Oceanus CCM platform provides a solution by allowing you to access and utilize data from your current systems, enabling the creation and distribution of highly personalized and engaging communications—such as bills, statements, and invoices—across multiple channels including print, online, mobile, interactive PDFs, and mobile alerts. This platform enhances customer engagement, fostering loyalty and promoting long-term business growth while also driving cost savings that make it self-sustaining. With our solution successfully implemented for hundreds of clients, we possess the expertise needed to design and execute effective communication strategies that resonate with audiences. As a result, your organization can transform its customer experience and ultimately achieve its business objectives.

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Company Details

Company:
DataOceans
Year Founded:
2005
Headquarters:
United States
Website:
www.dataoceans.com/solution/

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Oceanus Screenshot 1
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Product Details

Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
Webinars
Training Videos
Customer Support
Business Hours
Online Support

Oceanus Features and Options

Customer Communications Management Software

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Oceanus User Reviews

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