CallTools
Transform your contact center operations with CallTools—an innovative cloud-based platform that unifies inbound and outbound dialing for maximum efficiency. Enhance agent productivity and foster stronger customer relationships with robust features like predictive dialing, call recording, and integrated multi-channel campaigns for email and SMS. Gain a holistic understanding of team performance through comprehensive analytics and real-time reporting tools. With flexible integrations, streamlined queue management, and customizable IVR options, CallTools simplifies workflows and delivers superior call outcomes. Optimize your connection rates using advanced data targeting and dynamic caller ID tools. Designed with an intuitive interface, CallTools empowers teams to handle even complex tasks with ease.
Learn more
DataBuck
Big Data Quality must always be verified to ensure that data is safe, accurate, and complete. Data is moved through multiple IT platforms or stored in Data Lakes. The Big Data Challenge: Data often loses its trustworthiness because of (i) Undiscovered errors in incoming data (iii). Multiple data sources that get out-of-synchrony over time (iii). Structural changes to data in downstream processes not expected downstream and (iv) multiple IT platforms (Hadoop DW, Cloud). Unexpected errors can occur when data moves between systems, such as from a Data Warehouse to a Hadoop environment, NoSQL database, or the Cloud. Data can change unexpectedly due to poor processes, ad-hoc data policies, poor data storage and control, and lack of control over certain data sources (e.g., external providers). DataBuck is an autonomous, self-learning, Big Data Quality validation tool and Data Matching tool.
Learn more
Tenzir
Tenzir is a specialized data pipeline engine tailored for security teams, streamlining the processes of collecting, transforming, enriching, and routing security data throughout its entire lifecycle. It allows users to efficiently aggregate information from multiple sources, convert unstructured data into structured formats, and adjust it as necessary. By optimizing data volume and lowering costs, Tenzir also supports alignment with standardized schemas such as OCSF, ASIM, and ECS. Additionally, it guarantees compliance through features like data anonymization and enhances data by incorporating context from threats, assets, and vulnerabilities. With capabilities for real-time detection, it stores data in an efficient Parquet format within object storage systems. Users are empowered to quickly search for and retrieve essential data, as well as to reactivate dormant data into operational status. The design of Tenzir emphasizes flexibility, enabling deployment as code and seamless integration into pre-existing workflows, ultimately seeking to cut SIEM expenses while providing comprehensive control over data management. This approach not only enhances the effectiveness of security operations but also fosters a more streamlined workflow for teams dealing with complex security data.
Learn more
DataBahn
DataBahn is an advanced platform that harnesses the power of AI to manage data pipelines and enhance security, streamlining the processes of data collection, integration, and optimization from a variety of sources to various destinations. Boasting a robust array of over 400 connectors, it simplifies the onboarding process and boosts the efficiency of data flow significantly. The platform automates data collection and ingestion, allowing for smooth integration, even when dealing with disparate security tools. Moreover, it optimizes costs related to SIEM and data storage through intelligent, rule-based filtering, which directs less critical data to more affordable storage options. It also ensures real-time visibility and insights by utilizing telemetry health alerts and implementing failover handling, which guarantees the integrity and completeness of data collection. Comprehensive data governance is further supported by AI-driven tagging, automated quarantining of sensitive information, and mechanisms in place to prevent vendor lock-in. In addition, DataBahn's adaptability allows organizations to stay agile and responsive to evolving data management needs.
Learn more