Numero eSIM User Reviews

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  • Name: Ahmet E.
    Job Title: Engineer
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Bad customer service no refund

    Date: Aug 27 2023

    Summary: Time wasting.

    Positive: Non working number pre used service no refunds. Customer service very late. About 23 hours for a response and copy paste replies.

    Negative: None.
    Waste of time.

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    Numero eSIM Company Response
    Date: Oct 22 2024
    Hello Ahmet, we sincerely apologize for the delay in addressing your review and for any unpleasant experience you’ve had with our service. Your satisfaction is important to us, and we appreciate your patience. To assist you better, please provide the phone number you used during registration at customerrelations@numeroesim.com. This will help us check your account and resolve the issue more quickly. Your feedback is valuable in helping us improve, and we hope to turn your experience around!
  • Name: Said S.
    Job Title: Design
    Length of product use: Free Trial
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Scaaaam

    Date: Aug 21 2023

    Summary: There is no support. The app is useless. Don't waste your money and time. It's just a scam to take your money without refund.

    Positive: N/A.

    Negative: If you purchase a number you can't refund.
    If you purchase a number for social media you cant use it they tell you call the support.
    If you call the support they don't reply.

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  • Name: Anonymous (Verified)
    Job Title: Admin
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Scam!! Be aware!!

    Date: Aug 09 2023

    Summary: I bought a line (UK local line) and it does not work!! Despite 100 attempts still does not work and they want to scam me now saying nothing wrong with the line. I got proof it didn't work!!! They don't care.. Beware guys, it's a pure scam!!

    Positive: N/A.

    Negative: They stole my money and never provided the service and said we will not refund you!!!! I'm going legal and told them that!

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  • Name: Anonymous (Verified)
    Job Title: Teacher
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 10,000 - 19,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    SCAM

    Edited: May 24 2023

    Summary: Don't bother with this app! You'll be asked to buy plans after plans and at the end it will not work. You'll try to resolve it with their tech support for days, only to discover that you're dealing with bots that are programmed to reject and ridicule your issues instead of attempting to resolve it or compensate you for their dysfunctional service. Definitely scammers, don't waste your money and time.

    Positive: The logo design and marketing campaign.
    Colors and features they market.
    Nothing much else after you realize that this is scam.

    Negative: Poor customer service + not standing by their policies or contract.

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