Netiquette CRM System Description
Netiquette's Customer Relationship Management System (CRM) is a cloud-based solution that seamlessly integrates sales force automation with customer service management functionalities. This software also serves as a help desk tool, featuring a comprehensive support ticketing system that allows support agents to efficiently monitor and resolve customer inquiries. With the personalized capabilities of Netiquette CRM, businesses can develop in-depth customer profiles and track order histories, enabling the identification of consumer behavior patterns and new sales opportunities. As a result, companies can gain valuable insights into customer preferences and respond to their needs more effectively through Netiquette CRM. Additionally, this software fosters improved client retention by offering tailored experiences and aims to enhance overall customer service while simultaneously lowering operational expenses. Ultimately, implementing Netiquette CRM can lead to a more organized and responsive approach to customer relationship management.
Netiquette CRM System Alternatives
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SurveySparrow
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LiveAgent
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EngageBay
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Pricing
Free Version:
Yes
Free Trial:
Yes
Integrations
No Integrations at this time
Company Details
Company:
Netiquette
Year Founded:
2006
Headquarters:
Singapore
Website:
www.netiquette.com.sg/netiquette-crm.html
Media
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Product Details
Platforms
Web-Based
Types of Training
In Person
Customer Support
Business Hours
Netiquette CRM System Features and Options
CRM Software
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Netiquette CRM System User Reviews
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