NapoleonCat Description

NapoleonCat is an all-in-one social media management and customer service tool that helps brands, agencies, e-commerce companies, and customer service teams deliver faster support and better engagement across every channel. It combines AI-powered automation, analytics, and collaboration features so teams can scale social media care without adding headcount. Trusted by businesses in 60+ countries, NapoleonCat makes customer service on social media simple, efficient, and reliable.

The Social Inbox centralizes all comments, direct messages, reviews, and ad interactions from Facebook, Instagram, TikTok, LinkedIn, YouTube, Google Reviews, and Messenger into one dashboard. Teams reply up to 3x faster with built-in translation and Social CRM that keep full context for every customer.

The AI Assistant and Auto-moderation protect your brand 24/7 by removing spam, trolls, and hate speech—even under ads. NapoleonCat can tag sentiment, auto-reply to FAQs, and hide harmful content instantly. This reduces manual work, improves engagement quality, and safeguards ROI.

Key Benefits of NapoleonCat:

- Scale social media customer care globally with multilingual moderation
- Protect ROI from paid campaigns with AI moderation that cleans up comments under Meta and TikTok ads.
- Prove the value of social media care with advanced analytics, competitor monitoring, and executive-ready reports.
- Centralize customer service in one tool with secure dashboards, role-based access, and multi-team collaboration.
- Automate repetitive tasks with AI to focus on real conversations and meaningful engagement.
- Plan and publish content at scale with collaborative calendars, approval workflows, and AI-enhanced creation.

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Pricing

Pricing Starts At:
$79.00/month
Pricing Information:
NapoleonCat offers flexible social media management plans for teams of all sizes. You can choose from four pricing tiers tailored to your needs.

The Standard plan includes unlimited post scheduling, analytics, reporting, and team collaboration tools.

The Pro plan adds access to the integrated Social Inbox, saved replies, and a mobile app.

The Expert plan is ideal for teams needing advanced automation, such as AI-powered moderation, spam and hate speech detection, sentiment analysis, and advanced search.

For larger organizations, the Enterprise plan offers API access, custom reports, SLA, and compliance solutions tailored to your business.

All plans start with 2 users and 5 social media profiles, with scalable options to fit your team.
You can start a 14-day free trial with no credit card required.
Flexible monthly or annual billing options are available, and you can upgrade or downgrade at any time.
Free Trial:
Yes

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Company Details

Company:
NapoleonCat
Year Founded:
2013
Headquarters:
US and Poland
Website:
napoleoncat.com
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Media

Play Video NapoleonCat's Social Inbox Real-time collaboration feature NapoleonCat Google My Business Reviews Moderation AI-Powered Auto-Moderation NapoleonCat Social Media Publishing and Scheduling NapoleonCat Social Media Reports
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Product Details

Platforms
Web-Based
iPhone App
Android App
Types of Training
Training Docs
Live Training (Online)
Webinars
In Person
Training Videos
Customer Support
Business Hours
Online Support

NapoleonCat Features and Options

Social Media Management Software

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Social Media Marketing Software

Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

Social Media Analytics Tools

Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection

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