MyDigiFlat Reviews

MyDigiFlat Description

Introducing MyDigiFlat, our innovative solution crafted in collaboration with our clients, aims to enhance the connection between social housing authorities and tenants, streamlining both front and back office operations. This platform provides tenants with a user-friendly digital interface, accessible via web or app around the clock, empowering them to manage their information and requests autonomously. Embrace a fresh perspective on customer relationship management that strengthens your engagement with tenants through a secure, easy-to-navigate online portal. Tenants can conveniently view and manage personal details such as general information, banking data, household composition, and income status. The solution features simplified data entry through customizable dynamic forms, accommodating changes in household structure or income levels. Additionally, it includes a registration form for new residents or those seeking to relocate, along with an integrated preferential ranking system driven by a dynamic questionnaire. Furthermore, the platform facilitates efficient handling of application approvals or rejections within the defined authorization parameters, ensuring a responsive and transparent process for all users. This comprehensive approach not only improves service delivery but also fosters a sense of community and trust between tenants and housing authorities.