My PT Hub Reviews

Summary: I've had fantastic customer service and assistance in learning how to use the system, here's to adding value to my current business and taking it all online.

Positive: It's so easy to use once you learn to navigate around it

Negative: Not being very good at technology it would be good to be able to have longer on your first call as we ran out of time.

Summary: Grateful that My PT Hub exists because it's not only my game changer, I believe it to me my Life changer.

I'm pivoting and adapting at a time I'm sure many a fitness professional are. That time is of the Corona pandemic and I'm sure with the sheer weight of new client traffic on the site the response, care and attention to client has been nothing short of amazing

Positive: Support from the moment I browsed the MyPTHub site to the point of sign up with cement reassurance the support will continue.

Coming from an analogue background into this new digital world is a little overwhelming but navigating through this hub makes you feel pretty confident that you have little to worry about.

With all that I've been I have been in contact with (staff wise, support team etc) I have been dealt with utmost respect, a definite empathetic service across the board and in all admission I feel a sense of belonging to a group of like minded, accessible, knowledgable and very supportive tribe.

No real complications.

A manageable system for the novice to the professional

Unreal resources

Negative: I don't think I can admit to not liking any of what's on offer here on the hub because it will sound ungrateful.

All my questions have been answered when I've had issues, questions, barriers etc.

The barriers stemmed from internet glitches that did not allow viewing some of the resourceful content (mastermind), how to set up payments, how I can leverage MyPT hubs over social media platforms etc.

So, like I said, no real cons here. It's time to learn that I'm sure people get frustrated with but like with anything of value you must put the time in .

Summary: love this app! very user friendly and easier for trainer to build plans

Positive: loved the customer service and the wide range of exercises, nutrition programs and workout programs available

Negative: the fact that you can't create a live session workout for clients and clients can't download a pdf of their workout

Summary: Love it. 9/10
Simply amazing, please allows us to integrate more fluidly.

Positive: I used My PT Hub years ago before the upgrade. I completely forgot about it. I began logging client and personal work out sessions in Google Sheets. I actually created a pretty cool slide. Perfect for how I think and program. Easy to use when logging. One day this year I was cleaning my email and came across an email from them. My first thought was of man I hope my previous information is not still on there. I logged in to check the update and was simply amazed. When I say they have read my mind and created the perfect personal trainer app I really mean it. I immediately signed up for the trial ended upgrading the next day and uploaded all my precious information this app. I love it. I recommended it to everyone. It's a complete game changer!!

Negative: Lacks notifications and you can't integrate content, you have to upload files. Thats not too bad tho.

Summary: So far it is great, we uploaded our own library of exercises in a few days, built programs and launched the app to our members all in under one week.

Positive: Easy to setup, huge existing library of exercises, great price, additional features like nutrition and connectivity to Fitbit

Negative: When building your custom exercises, I wish to could customize the categories (in the drop-down menus). As a boxing/martial arts gym, it would be nice to label drills by boxing, jiujitsu, muay thai, etc rather than just body parts and general type of activity

Summary: Great contact from head office to my email enquiries, easy to use, lots of workout ideas and stored exercises.

Positive: I'm new to My PT Hub but have received great service! Easy to use and so many stored exercises and workouts. I already had a stripe account and it was so easy to set it up on there. I'm using it to create a digital programme and so far it's perfect for me. I like that i can store my own workout videos in there too! I have a client testing out the customer app and they have found it easy too.

Negative: So far i'm enjoying using it and I haven't experienced any negatives.

Summary: Great response time, and plenty of support, and it has everything I need in one simple platform.

Positive: I love this software. Like many others I am needing to transition to online training. This has everything I need, and I've learned it almost by myself in a couple of days. Plus, price is fantastic!

Negative: I haven't found anything I don't like about this software as of now.

Summary: My PT Hub has made my transition from face to face personal training to online simple and stress free.

Positive: The customisation is a big plus for me as I've already set up my own branding and website.
Easy navigation from The Hub
Clear and easy to follow on the app.

Negative: support staff are asleep in the northern hemisphere while I'm working in the Southern Hemisphere.

Summary: Just started using and so far very easy to use.

Positive: Quick and easy start up. Step by step instructions. Lots of features for trainers to use with their clients.

Negative: No cons, still learning how to use all features.

Summary: Great. Can't see me using any other platform similar to this.

Positive: Easily create and edit workouts and nutrition programs with videos and instructions. Been able to easily use this with my clients and I love it.

Negative: Some videos aren't available. That's ok, because I can link my clients to them, so it's not a huge deal.

Summary: Best decision I have made for my career to date.
I look forward to seeing where this can lead to, opening many doors for me.

Positive: The customer service has been incredible, the attention to detail is all I could ask for. I look forward to expanding my career with such a supportive team.

Negative: This box so far is not needed for me.
I will do my best to learn all I can with the support given.

Summary: Look forward to hearing about you latest updates!!

Positive: Easy to use, great support! The client facing experience is also very good.

Negative: More features that allow us to personalise the in app experience would be great!

Summary: Very pleased. Highly recommend this software for any PT

Positive: Very easy to use. Lots of benefits for a cheap monthly price.

Negative: Couldnt see any cons with the software. Very impressed

Summary: I have loved using My PT hub and it has allowed me to completely change the way I run my business.

Positive: I couldn't run my online PT business without it. Great functionality and value for money.

Negative: I think sometimes there could be a little more support as there is so much you can do with it and sometimes I feel there are functions I am not using.

Summary: Very good would recommend to other personal trainers.

Positive: Easy to use and wide range of exercises put together well.

Negative: Website slow possibly couldn't deal with the levels of traffic.