Alternatives to MoEngage

HubSpot is an AI-powered customer platform with all the software, integrations, and resources you need to connect your marketing, sales, and customer service. HubSpot's connected platform enables you to grow your business faster by focusing on what matters most: your customers. HubSpot CRM is more than just a tool. It's the lifeblood of your business. Our CRM is the ultimate solution to empower your team to create deeper customer relationships. It transforms how you interact with your clients. It offers a seamless integrated platform for sales and marketing, as well as customer service. HubSpot CRM gives you unparalleled insight into your customer interactions. It's all organized in a simple, intuitive dashboard that will increase the efficiency of your team. Our platform is designed to grow with your business, providing scalable solutions to adapt to changing business needs. HubSpot CRM also offers a robust, free version that is packed with essential features. This makes it the ideal choice for ambitious businesses. HubSpot CRM is the future of customer management. Every interaction with customers is an opportunity to grow. Get a demo to learn about our premium software, or get started with our full suite of free tool.

Appian, a platform dedicated to digital transformation, empowers teams to create robust applications at ten times the usual speed. By merging the agility of low-code development with top-notch process management, Appian ensures that organizations can expedite their digital transformation efforts. The platform includes a low-code development framework that offers drag-and-drop functionality, visual and declarative development options, a seamless user experience across devices, easy integrations, and immediate deployment capabilities. Additionally, Appian’s comprehensive features enable teams to rapidly adapt and innovate in a constantly evolving digital landscape.

We address your most pressing business challenges through adaptable, straightforward, and scalable solutions designed to facilitate your digital transformation journey. Start utilizing our premier business observability platform today to achieve comprehensive visibility across your operations with insights tailored for business needs, powered by AppDynamics and Cisco. Focus on what truly matters for your organization and your workforce, allowing you to monitor, collaborate, and act in real time. By gaining a profound understanding of user interactions and application performance, you can convert efficiency into profitability. Link full-stack performance analytics with essential business indicators such as conversion rates, enabling you to swiftly tackle problems before they have a detrimental effect on revenue. Navigate the uncertainties of the modern technological environment with our easily deployable solutions that promote growth, enhance customer satisfaction, and engage your teams in achieving business excellence. By aligning application performance with customer experiences and key business outcomes, you can ensure that critical issues are prioritized effectively, safeguarding your customers' experiences. The synergy between performance metrics and business success is vital for fostering innovation and maintaining a competitive edge.

Algonomy Campaign is an omnichannel campaign and customer journey orchestration platform built for marketers.

Airship is used by thousands of top brands around the globe to build closer relationships with customers through highly contextualized and relevant interactions. Airship's Customer Engagement platform is mobile-first and data-driven. This allows brands to focus on individual customers and their needs rather than which marketing channels to use. Airship makes it easier and more efficient to increase customer lifetime value in an omni-channel era. Airship optimizes every customer journey across all digital touchpoints with trillions of interactions across mobile apps, push notifications and mobile wallets.

The leading customer engagement platform tailored to elevate customer engagement, loyalty, and revenue. Key features include: - Omnichannel messaging: mobile & web push notifications, in-app messages, emails, SMS, and WhatsApp. - User segmentation, RFM analysis, and personalized experiences - Real-time behavior-triggered campaigns - Data-driven analytics and visual dashboards for comprehensive reporting - Seamless integration with third-party services like Amplitude, Google Analytics, Mixpanel, and others. Trusted by numerous leading brands and small enterprises worldwide, Pushwoosh offers plans starting from $0 per month, robust functionality and optimal efficiency.

Find personalizes eCommerce search results based on a shopper’s intent behind the search query, and their behaviors and preferences.

CleverTap is an integrated analytics and engagement platform that solves retention. To increase customer retention and lifetime value, build deeper relationships with customers, whether you're just starting an app or have millions of MAUs. CleverTap allows brands to eliminate the hassle and expense of integrating and maintaining multiple platforms for analysis, segmentation, and engagement across mobile and web. CleverTap offers a 14-day trial for apps with more than 100K MAUs. You can easily integrate and cancel at any moment. You can contact customer support right from the dashboard. There are no hidden fees or charges. CleverTap's scalable solutions are trusted by more than 8,000 brands, including Domino's, Vodafone, BookMyShow and Gojek.

Shoelace empowers rapidly expanding brands to master exceptional Customer Journey Marketing by delivering advertisements that boost sales and cultivate satisfied customers. Elevate your advertising strategies with the support of our specialists at your disposal, gain comprehensive insights into your campaigns and audience, captivate your audience through Journey Marketing, and leverage the marketers' manual for effective retention strategies tailored for DTC brands. As a business owner, you must navigate various platforms and possess extensive knowledge of paid search, social media advertising, email outreach, SMS campaigns, influencer partnerships, website optimization, creative development, attribution models, and data analytics, all while managing your core operations. Unlike typical agencies, we position ourselves as your dedicated growth partner, driven by a passion for growth and a commitment to data-informed decisions. Our approach is grounded in realism and seasoned expertise, recognizing that achieving sustainable growth requires patience and experimentation. While we may not be the best fit for those seeking immediate results, if your goal is to cultivate long-lasting and scalable growth, we are well-equipped to collaborate effectively with you. Together, we can navigate the complexities of marketing and drive your brand’s success.

Apxor is an app intelligence platform. We are India's leader in smart in-app nudges. We process 10 Billion events per month and reach 75% of Digital India. You may be surprised at how quickly apps like Instagram, Facebook and Pinterest increase growth. Because they encourage users to experiment and push them towards their product goals. Many apps don't have as much engineering bandwidth as deca-corns. Apxor is used by organizations that value speed, focus, and results. Apxor is used by top apps such as Dream11, Doubtnut and Shemaroo to test new features without lengthy release cycles or huge developer efforts. Apxor is smartly used to nudge users and help them reach their conversion goals.

A customer intelligence platform designed to aid brands in examining and forecasting user behavior across various channels is essential for modern marketing strategies. This platform enables swift and precise data analysis, allowing businesses to uncover behavioral patterns and trends for informed decision-making, leveraging the capabilities of AI and machine learning. B2Metric seamlessly connects with a wide array of data sources, including commonly used databases, to facilitate comprehensive insights. By predicting customer churn, brands can enhance their retention strategies and implement timely preventive measures. Additionally, customers can be categorized into specific segments based on their behaviors, attributes, and preferences, thus allowing for more targeted marketing initiatives. The refinement of marketing strategies through data-driven insights boosts performance, enhances targeting precision, personalizes customer interactions, and optimizes budget allocation. Furthermore, creating tailored marketing efforts and optimizing touchpoints leads to distinctive customer experiences. With AI-driven marketing analytics, businesses can effectively reduce user churn while fostering growth. By identifying customers at risk of leaving, companies can devise proactive retention strategies utilizing sophisticated machine learning algorithms, ultimately ensuring sustained engagement and loyalty. This comprehensive approach to customer intelligence empowers brands to thrive in an increasingly competitive landscape.

HubSpot's AI powered customer platform puts your customers first, allowing you to grow more effectively. Connect your front-office teams with a complete view on the customer journey. Use AI-powered tools for a seamless experience with customers. Easily adapt to new industry trends and technologies. Traditional CRMs are not enough to drive growth. Most CRMs are not designed to connect with customers, which is crucial in an AI-driven environment where customers can easily explore, evaluate and buy. HubSpot's Customer Platform is so much more. It's powered with Smart CRM, which combines AI and customer data to help you adapt. It also has products for engaging customers throughout the entire journey and an ecosystem that includes integrations, education and community. It's designed to help businesses connect with their customers and grow.

Netcore Customer Engagement and Experience is an intelligent, full-stack platform that allows you to redefine growth. Full-stack growth platform for marketers, product managers, and growth managers. Raman's revolutionary predictive intelligence will help you increase conversion, retention, revenue, and profitability. Netcore delivers a world-class customer experience for marketing and product managers at customer-centric brands. Easy to use, intelligent customer engagement platform that helps you increase conversion and retention. Automate the delivery of personalized campaigns to specific customers. Netcore Customer Engagement eliminates the guesswork from how to engage customers using machine learning-backed data analysis. You can create a single profile by combining data points from every interaction your customer has with you brand across online and offline channels (website, mobile app, and marketing channels).

Amazon Pinpoint is a versatile and scalable service designed for both outbound and inbound marketing communications. It enables businesses to engage with their customers through various channels, including email, SMS, push notifications, and voice calls. The platform is user-friendly, making it straightforward to set up and adaptable for a wide range of marketing communication needs. Users can segment their target audience to ensure the right customers receive personalized messages tailored to their interests. Additionally, Amazon Pinpoint provides comprehensive delivery and campaign metrics to help assess the effectiveness of communications. As a service that can expand alongside your business, it has the capability to handle billions of messages daily across different channels. Getting started is simple, requiring just a few clicks within the Amazon Pinpoint interface. Suitable for both marketers and developers, the platform accommodates marketing, bulk, or transactional communication scenarios. Marketers benefit from the ability to visually design, orchestrate, and execute campaigns via the console, while developers can utilize Amazon Pinpoint APIs for tasks such as message dispatching, campaign scheduling, and monitoring user interactions on web and mobile platforms. This dual functionality ensures that both groups can maximize their communication strategies effectively.

Introducing a notification system that you might never consider creating yourself. Knock offers a versatile and dependable notifications framework designed to grow alongside your needs. By utilizing our APIs, you can effectively engage users, facilitate workflows across various channels, and oversee their notification settings. Accelerate your processes with a notification engine that seamlessly scales from sending out your initial welcome email to establishing a comprehensive system that prioritizes your customers' experiences. With Knock, you are supported by a dedicated team focused solely on optimizing your notification strategy. Begin with email and in-app messaging, and effortlessly expand to include push notifications, SMS, and Slack as your requirements evolve. Our pricing model is straightforward and adjusts according to your growth, with no initial costs or infrastructure setup necessary. Manage high-volume notifications effortlessly, allowing your engineering team to concentrate on other essential projects rather than getting bogged down with messaging infrastructure challenges. As your notification needs grow, Knock ensures you stay ahead of the curve and maintain effective communication with your audience.

The Customer Data Platform and Omnichannel Marketing Hub work together to bring together every customer interaction across various devices and channels, enabling the delivery of tailored, omnichannel experiences that enhance customer engagement and increase lifetime value. BlueVenn serves as a comprehensive solution for customer data management, compliance, and orchestrating the customer journey, incorporating analytics and machine learning to facilitate precise, personalized interactions. With our innovative drag-and-drop features for customer analytics, segmentation, and predictive capabilities, valuable customer insights are readily accessible, while the omnichannel journey builder ensures that each customer touchpoint, whether online or offline, is uniquely tailored to the individual. This integration not only streamlines the management of customer data but also elevates the overall customer experience, fostering stronger relationships and increased loyalty.

Achieving comprehensive relevance across various domains such as Websites, Ecommerce, Services, and workplaces is crucial. Each search, recommendation, and interaction contributes to an improved experience. Our mission is to empower businesses to create the relevant encounters that users anticipate. With the Coveo Relevance Cloud, foundational relevant search marks just the start. Leverage self-optimizing AI that adapts based on every click and inquiry at all interaction points. This ensures you can provide progressively enhanced experiences, recognizing search relevance from the very first day and expanding to complete 360° Relevance. Every interaction offers insights into customer desires, allowing you to present them with pertinent product results and personalized content recommendations that they’ll be eager to 'add to cart.' Speed up connection to the most relevant answers through AI-driven customer self-service and AI-supported agent responses. Coveo excels in functionality, offering a wide array of features including intuitive drag-and-drop UI customizations, versatile headless APIs, and many additional capabilities, making it easier than ever for businesses to thrive in a competitive landscape.

Notifications can be difficult. They require reliable, scalable, and observable infrastructure. End users must also be respectful and helpful. Drag and drop content blocks or add your custom code. Or a combination of both. You can trigger notifications based on user actions while still respecting their preferences as well as your rules. Access cross-channel statistics, including delivery status and engagement data, quickly and easily. You can prioritize your channels and use conditional logic and user preferences to control who sees what and when. With one API you can access client libraries written using the most popular programming languages. This allows you to deploy notifications faster and with cleaner code.

Businesses possess the necessary data to genuinely comprehend their customers, yet many struggle to derive meaningful insights from it. Even fewer are adept at utilizing these insights to tailor experiences in real-time. A select group—the forefront leaders in customer engagement—can extend that real-time personalization across various channels, customer journeys, and business sectors. Position yourself among the elite in customer engagement. Harness your existing data, technological capabilities, and communication avenues to craft remarkable experiences with our integrated cloud engagement solution, CSG Xponent™. Xponent merges a powerful customer data platform, top-tier customer journey orchestration, and analytics with effective omnichannel communications all within a single framework. By utilizing Xponent, organizations can provide tailored, anticipatory, and proactive customer interactions that enhance business results, accelerate value delivery, and mitigate risks. Ultimately, this comprehensive approach empowers businesses to foster deeper relationships with their customers and drive sustained growth.

Engage with individual customers by utilizing a multitude of features designed to help you craft personalized and relevant content, spanning from basic email marketing capabilities to advanced cross-channel campaign tools. Integrate data from various sources and devices to achieve a comprehensive understanding of your customers. Capture and utilize first-, second-, and third-party data to gain insights into your customer base, thereby promoting growth by targeting new audience segments. Utilize data alongside AI technologies, such as Einstein, to manage every interaction effectively. Tune into customer intent, interpret their needs, and provide personalized communications that foster trust. Establish two-way, real-time engagement that extends from initial awareness to customer advocacy. Furthermore, dynamically present the next best action for each individual on a large scale, ensuring that interactions are relevant and timely. Finally, assess the overall effectiveness of your marketing across all digital channels and devices by leveraging AI and a unique collaboration with Google Analytics 360 to optimize your strategies continuously.

Regardless of whether you operate an eCommerce platform, a large retail chain, a tech application, or a direct-to-consumer brand, Vizury's unparalleled technology empowers you to deliver exceptional experiences tailored to each individual customer. By dismantling the barriers between various customer interaction points—such as websites, mobile apps, email communications, messaging platforms, and brick-and-mortar locations—Vizury's platform enhances your ability to increase revenue by re-engaging customers across all channels. For over a decade, Vizury has been instrumental in assisting global retail and eCommerce brands in both acquiring and retaining their clientele. With its comprehensive integrations and ready-to-use features tailored for eCommerce and omnichannel retail, capitalizing on online shopper revenue has become remarkably straightforward. Users of Vizury witness substantial growth thanks to technology that is specifically designed to elevate conversion rates. Brands utilizing Vizury successfully generate millions of customer conversions each month, reflecting the platform's effectiveness. Additionally, leverage our dedicated team of digital marketing professionals to craft captivating and impactful campaigns tailored to your needs on Vizury, ensuring a strategic approach to your marketing efforts.

OpenText™ Core Experience Insights is a cloud-based SaaS solution aimed at enhancing customer engagement through insightful analytics. By consolidating customer event data from various points of interaction, it delivers in-depth analyses that facilitate the management of customer communications from initial engagement to final acquisition. Users can design and implement dashboards customized for the unique requirements of any department or team, incorporating operational metrics that are not limited to specific customer journeys. It allows for the examination of overarching customer behavior trends, enabling organizations to determine the most relevant and rewarding subsequent actions. In addition, the platform centralizes data collected from marketing materials, applications, channels, and devices, providing a unified perspective for critical insights into customer interactions. Furthermore, it evaluates campaign performance with a holistic view of events and interactions, allowing for swift tactical adjustments to align with marketing objectives. This comprehensive approach not only supports real-time decision-making but also fosters a deeper understanding of customer needs and preferences.

Personalized AI systems are essential for guiding individual customers through their unique journeys toward your business objectives, providing seamless support from beginning to end. These systems prioritize ongoing journey enhancement across various engagement platforms. By steering user pathways toward their specific value objectives with minimal time to value (TTV), businesses can empower product advocates within customer accounts to establish tailored user objectives. This approach allows for the further customization of user experiences, promoting sustained success for both high-touch and long-tail accounts. Engaging with each customer through personalized interactions maximizes the impact on your key performance indicators (KPIs). Customer engagement journeys, such as onboarding, allow marketers to concentrate on their goals while AI handles the implementation details. Furthermore, the integration of self-service and agent-led customer service journeys ensures that issues are resolved efficiently across multiple channels, addressing both technical and commercial challenges effectively. Ultimately, this holistic approach fosters a deeper connection between customers and businesses, enhancing overall satisfaction and loyalty.

Intelligent Journey Orchestration represents a data-centric marketing approach that tracks customer behavior across multiple channels to achieve genuine one-to-one personalization in real time throughout the entire customer experience. The era when marketing dictated the customer journey has faded; nowadays, customers take the lead in a digital environment that demands businesses to not just fulfill their needs but to proactively identify and address those needs prior to them being voiced. Customer loyalty is increasingly granted to organizations that prioritize their clientele in every aspect of their operations. Marketing teams are evaluated based on their effectiveness in attracting customers, facilitating upselling and cross-selling opportunities, and fostering long-term customer loyalty through ongoing interactions. Nonetheless, companies have long recognized that without integrated access to comprehensive data, their marketing efforts risk devolving into a haphazard and uninformed guessing game, ultimately hindering their success. As customer expectations continue to evolve, the pressure on businesses to refine their marketing strategies intensifies, making the role of data integration even more critical in shaping meaningful customer relationships.

Stop using sticky notes and journey mapping tools that fail to reveal the authentic behaviors of customers in their everyday interactions. Our advanced customer journey analytics software uncovers the genuine paths that clients take while interacting with your brand across various touchpoints over time. The real-time analysis of customer behavior directly influences key performance indicators such as revenue, customer lifetime value, churn rate, customer satisfaction (CSAT), and Net Promoter Score (NPS®). Unlike traditional customer analytics platforms, Pointillist allows you to swiftly connect customer actions with business objectives in mere seconds instead of taking days or weeks. Customers now demand personalized experiences that reflect their current preferences and recent engagements, and Pointillist empowers you to connect with them at the best moments along their journey, utilizing the most effective communication channels. This approach not only enhances customer satisfaction but also drives better business outcomes, ensuring that your strategies align with what your audience truly values.

Empower your contact centre agents with intelligent customer journey orchestration and conversational guidance. Our clients most-used features: Next Best Action - Make sure agents are recommending the right product or service to every customer, at the right moment in time. Intelligent Conversational Guidance - Guide each of your agents to create the best outcome for every customer and contact point. Behavioural Science - Use data-driven behavioural nudges inform agents not just what to say, but how to say it, to drive the ideal customer experience and desired outcome. Simple No-code Interface - Our platform is delivered using a powerful point-and-click interface, reducing the need for expensive specialist resources.

fcase is an integrated Fraud Orchestrator. This comprehensive approach to fraud management systems goes beyond simple, standalone detection into an enterprise-focused process. This holistic view of fraud data allows for standardising fraud case interactions, fraud operational processes and governance models. It also provides for performance and quality indicators to be normalised. Our next-generation technologies combine different data platforms and collect information from multiple fraud detection sources to manage fraudulent activities at an enterprise level with adaptive analytics. fcase covers all financial crime, risk compliance, and customer care systems. It centralises alerts and events to one enterprise-wide platform for all your fraud investigation reporting and compliance reporting needs. fcase consolidates multichannel fraud data, simplifies management, centralises data analytics, and significantly increases efficiency. To learn more or would like to see how we benefit fraud operations, please reach out at fraud.com.

Drive the expansion of your business and foster brand fidelity with Oracle CX Marketing, which is a comprehensive suite of digital marketing tools within Oracle Cloud CX designed for both B2B and B2C marketers. This solution empowers users to leverage real-time insights and customer signals for crafting tailored experiences. By integrating customer behaviors, transactions, and demographic information across various platforms such as marketing, sales, service, and back-office functions, organizations can design exceptional experiences for every customer. Gather information from a multitude of sources, implement intelligence on a grand scale, and utilize insights to provide personalized interactions at critical moments. This approach allows marketers to blend their intuition and creativity to orchestrate compelling campaigns and unforgettable customer experiences. Focus on high-value clients and individuals, enhance lead generation and its progression, increase customer loyalty and growth, and guarantee consistent and personalized communication across all channels and regions. Ultimately, this strategy not only boosts brand engagement but also positions your business for sustainable success in a competitive landscape.

Transforming your clients into a powerful engine for growth is entirely achievable. The Gainsight Customer Cloud consolidates all necessary technologies to facilitate seamless product adoption and help your customers reach their goals with your business. By carefully orchestrating the customer journey across all departments, you can cultivate long-term relationships and consistently deliver impressive results. Integrate comprehensive SaaS product analytics with tailored in-app interactions to provide users with outstanding experiences. Gather valuable feedback, engage with respondents to close the feedback loop, and unearth insights that drive a remarkable customer experience. This open platform serves as a centralized hub for customer data systems, equipping every team member with actionable insights to enhance decision-making in favor of customer satisfaction. Moreover, it enables revenue growth through detailed whitespace analysis, strategic upsell and cross-sell playbooks, and efficient renewal processes to maximize profitability. In doing so, businesses can foster stronger connections and ensure long-term success in a competitive marketplace.

AT Internet, a prominent figure in digital analytics and the leading firm in Europe, oversees the performance of over 20,000 websites and applications for various global brands spanning multiple sectors. Their latest innovation, the Analytics Suite Delta, empowers businesses to refine their strategic choices, foster lasting audience engagement, and substantially enhance their growth trajectory. Designed as a hybrid analysis platform for data, marketing, and product teams, Delta leverages a cutting-edge technical framework that offers exceptional flexibility, seamless integrations, and advanced predictive capabilities. By ensuring unmatched data accuracy and consistency throughout the entire customer journey, this solution delivers actionable ROI-driven insights that are both precise and trustworthy, benefiting teams across the organization. Consequently, this approach promotes superior performance and accelerates business expansion by facilitating informed decision-making, fostering collaboration among departments, and dismantling data silos, creating a more unified operational environment. In this way, AT Internet positions itself as an indispensable partner for companies striving to thrive in the digital landscape.

SuprSend offers seamless integration across all communication channels and key service providers. You can initiate with a single channel and effortlessly expand to additional channels in just a few minutes. It's easy to add or remove providers without facing any long-term commitments, and notifications can be conveniently routed among them. The product team is empowered to create and manage templates for all channels from a unified platform. SuprSend includes robust visual editors for every channel, allowing templates to be independent of the underlying code. Notifications can be dispatched across multiple channels with a single activation. Enhance delivery effectiveness, minimize delays, and ensure notifications are relevant by setting up intelligent fallbacks, retries, and efficient routing between different channels. Instantly send alerts to a vast user base, keeping them informed about important actions. Furthermore, you can quickly distribute OTPs, verification emails, and activity updates with impressive speed and minimal latency, ensuring that your communication remains timely and effective. This flexibility in managing user notifications helps to elevate the overall user experience significantly.

Smarketing Cloud is an integrated, AI-driven platform for sales and marketing that aims to enhance customer interactions and foster business expansion. By combining CRM, sales, marketing automation, and AI functionalities into one cohesive interface, it empowers organizations to efficiently manage contacts, create customer segments, and automate workflows. The platform supports multi-channel marketing, enabling users to execute campaigns across various platforms such as email, SMS, Messenger, and WhatsApp, while also offering features like workflow automation, audience segmentation, and comprehensive analytics. With its CRM capabilities, Smarketing Cloud provides tools for effective contact management, detailed company profiles, and a holistic 360° view of customers, which helps in delivering tailored customer experiences and optimizing sales procedures. Additionally, the sales software includes robust lead, deal, and pipeline management tools alongside prospecting features, significantly accelerating the deal-closing process for sales teams. Ultimately, Smarketing Cloud is designed to not only enhance efficiency but also to create a seamless experience for both businesses and their clients.

Transform customer interactions into timely and highly personalized experiences with SalesWings. Our real-time lead engagement tracking, qualification, and profiling services empower sales and marketing teams globally to connect with their leads in a consistently engaging and award-winning manner. The solution offers real-time lead engagement tracking, effective lead scoring, timely sales alerts, and intent segmentation, making it easy to implement and perfectly balancing sophistication with user-friendliness, regardless of team size. By integrating an intuitive suite of tools—such as predictive lead scoring, user-driven point scoring, lead tagging, and insightful analytics—we help sales and marketing professionals enhance their marketing strategies and improve sales efficiency, ultimately driving better results and customer satisfaction. The ability to tailor interactions based on real-time data sets the stage for deeper connections with potential clients.

Improve customer experience Our A/B testing, full stack, and personalization platform give marketers, product teams, developers, and designers the power to increase engagement and conversion. For every type of team, intuitive A/B testing and personalization options. One platform for all of your A/B testing and full-stack personalization needs. Teams can securely leverage data with HIPAA, CCPA and GDPR capabilities. Without affecting performance, you can test copy, design, and entire pages across all channels and devices. There are unlimited variations. Developers are welcome, but not necessary. You can confidently roll out new features. Your mobile apps can be instantly updated. You can run experiments in real time anywhere in your tech stack. Every visitor should have an individual experience. Use AI to deliver relevant messaging and products to every customer, based on Kameleoon Conversion Score.

Medallia allows users to engage in thoughtful and systematic ways through targeted surveys that are both digital and traditional. Our easy-to-implement survey solutions will ensure that you are gathering relevant and actionable data to make measurable customer impacts. Medallia's AI technology uses machine-learning to analyze structured and unstructured customer survey data. It can uncover sentiment, predict behavior, identify commonalities, and recommend actions to improve customer experiences. Create the most effective surveys to improve customer journeys. You can quickly manage innovation and change in every aspect of your experience management program, from design to emails, questions, and translations. Medallia surveys enable you to

Hive Marketing Cloud: A Platform for Customer Intelligence and Engagement Established in 2010, Hive Marketing Cloud is a privately owned company that focuses on the Travel, Insurance, and Retail sectors. This platform empowers brands to effectively engage and convert their audiences on a large scale by executing highly personalized and advanced multi-channel marketing strategies from a unified system, leveraging all available data to enhance customer experiences. With Hive, users can uncover valuable data insights, assess customer lifetime value, develop segmentation based on recency, frequency, and monetary value (RFM), automate customer journeys, and evaluate engagement and outcomes, providing insights that extend beyond mere clicks and opens. Additionally, Hive's comprehensive tools enable businesses to foster deeper connections with their customers through data-driven decision-making, ultimately leading to enhanced marketing effectiveness and customer satisfaction.

Optimove, the most trusted Relationship Marketing Hub, empowers CRM Marketers to manage large-scale customer-driven journeys. Optimove automatically uncovers customer engagement opportunities and orchestrates self-optimizing customer experiences. It also accurately measures the incremental effect of all marketing interactions. Optimove helps brands like Penn National, JD Sports and Dollar Shave Club increase customer loyalty, retention and lifetime value.

Patch Retention serves as a comprehensive platform aimed at enhancing customer retention through a variety of tools that foster engagement and loyalty among clients. Among its offerings are automated customer journeys, marketing via email and SMS, a chat widget for fluid communication, as well as analytics and insights that help businesses navigate customer interactions. Additionally, it features referral programs and customer segmentation capabilities that empower companies to send personalized communications and analyze customer behavior more effectively. An important aspect of Patch Retention is its RFM (Recency, Frequency, Monetary) analysis, which equips businesses with the ability to gain in-depth insights into their customer demographics, allowing for finely tuned retention strategies. By combining these functionalities, Patch Retention focuses on increasing customer loyalty, minimizing churn, and paving the way for sustained business growth. This holistic approach not only fosters a stronger connection between companies and their customers but also encourages a proactive stance in addressing customer needs.

Create products that yield significant results. Amplitude serves as a product intelligence platform designed to assist teams in converting, engaging, and retaining their customer base. Digital product teams rely on Amplitude to gain insights into user behavior, enhance user experiences, and improve customer retention rates. Achieve a comprehensive understanding of how customers interact with your digital offerings. Equip teams to expedite their shipping processes, assess impact, and map out user journeys effectively. Tailor product experiences to boost engagement, conversions, and customer loyalty. With product intelligence, teams access the necessary data and insights to craft exceptional product experiences efficiently and at scale. Leverage self-service analytics to uncover what occurs, the reasons behind it, and strategies for product enhancement. Synchronize decision-making and seamlessly incorporate Amplitude into your existing workflows and technology infrastructure to enact swift changes and improvements. Ultimately, this approach ensures that your product evolves in alignment with customer needs and market demands.

Only Adobe provides the ability to seamlessly integrate, modify, and scrutinize data from every stage of the customer journey. In addition, you gain access to versatile reporting, predictive intelligence, and a host of other features. With our award-winning tools, you can transform extensive streams of web data into actionable insights for everyone involved. We embrace data from all channels, consolidating it in one location to deliver immediate insights based on comprehensive 360-degree views of your customers. This ultimately leads to improved decision-making processes. Our robust attribution capabilities allow you to uncover the factors behind each conversion and allocate resources effectively. We simplify complex tasks, utilizing AI and machine learning to reveal hidden opportunities and provide answers at the touch of a button. Traditional metrics like tracking visits and counting page views are no longer sufficient. To fully harness the potential of the web, it’s essential to analyze customer journeys, sources of traffic, content performance, and video engagement. Understanding merely who visits your site isn’t enough; it’s equally important to grasp the reasons behind their visits. This knowledge enables you to determine the most effective page or product to present to them, ensuring an optimal user experience.

The ActionIQ Customer Data Platform empowers organizations to synchronize their personnel, technology, and procedures to create outstanding customer interactions at every point of engagement. To distinguish genuine CDPs from mere impostors, access ActionIQ's comprehensive guide, which will help you avoid months of tedious research and uncover the realities of the complex CDP market. In the current experience-driven economy, consumers anticipate that brands will recognize them and consistently provide authentic, valuable interactions. The ActionIQ CDP is designed to help large enterprises tackle persistent issues of customer data fragmentation, equipping them with the insights necessary to coordinate experiences seamlessly across all brand interactions. By developing an interconnected “smart hub” that consolidates data, organizations can empower their teams with immediate insights. This deep understanding of customers facilitates the delivery of trustworthy and profitable experiences at scale, ultimately enhancing brand loyalty and customer satisfaction. Moreover, embracing such a platform can significantly enhance your organization’s ability to respond to evolving customer needs swiftly and effectively.

Ably is the definitive realtime experience platform. We power more WebSocket connections than any other pub/sub platform, serving over a billion devices monthly. Businesses trust us with their critical applications like chat, notifications and broadcast - reliably, securely and at serious scale.

Oracle Cloud CX, built on a cutting-edge cloud platform that utilizes best practices and innovative technologies, provides tools that are user-friendly for business staff while being robust enough for developers to enhance further. The suite of Oracle CX applications is both groundbreaking and adaptable, ensuring reliable performance and security for its users. By adopting a data-centric strategy, Oracle Cloud CX effectively links customer behaviors, transactions, and demographic information across various sectors, including marketing, sales, and service, to craft tailored experiences for each user. With over four decades of expertise, Oracle has assisted clients in effectively managing, safeguarding, and leveraging their data for business benefits. Data is integral to our identity. The platform allows businesses to create, share, and distribute meaningful content and offers, enabling the personalization of customer interactions. Additionally, Oracle Content Management serves as a centralized hub for all enterprise assets, such as invoices, marketing materials, company documents, images, and videos, streamlining management and access to crucial content across the organization. This comprehensive approach not only enhances operational efficiency but also fosters stronger connections with customers.

Klaviyo empowers businesses to create smarter digital relationships by transforming customer data into meaningful, impactful experiences. From email and SMS to web interactions and reviews, Klaviyo makes it easy for B2C brands to engage customers at every touchpoint. Trusted by over 157,000 businesses, Klaviyo helps drive faster, more efficient revenue growth. Klaviyo’s 350+ integrations making getting started easy for marketers. Some key features of the platform include predictive analytics, AI automation, optimized templates, A/B testing, and intuitive segmentation and email flows to ensure marketers are reaching their audience with the right message at the right time. The solution also supports integration with payment processing and point of sale (POS) software solutions, such as Magento, Shopify, and WooCommerce.

Glood.AI offers a comprehensive Personalization and Experience platform designed to deliver consistently outstanding individual shopping experiences. Utilizing data-driven AI and machine learning, Glood creates dynamic and captivating interactions by personalizing in real-time to cater to distinct customer preferences and needs. With its AI-boosted marketing features, businesses can easily connect with visitors, enhance sales, and stimulate growth. The platform also automates the recovery of abandoned carts, thereby increasing revenue opportunities. Additionally, it allows you to send mobile or web push notifications, which often yield higher conversion rates compared to traditional email campaigns. Users can also deliver tailored notifications regarding upsells, discounts, product launches, and other promotional offers to an unlimited number of subscribers across both mobile and web platforms, enhancing engagement and driving customer loyalty even further. This level of personalization not only improves the shopping experience but also fosters a deeper connection between brands and their audiences.

PushEngage stands out as a leading web push notification software, distinguished by its impressive array of features that enhance both usability and effectiveness in the industry. It intelligently analyzes visitor behavior, allowing for the timely delivery of automated push notifications to engage the right audience when it matters most. By implementing automatically triggered notifications for abandoned carts, businesses can recover lost sales and increase their revenue without delay. Additionally, PushEngage aids in building brand recognition and trust through customizable domains and branding options, which significantly enhances user engagement. The ability to segment notifications ensures that messages are directed toward the most relevant subscribers, enabling businesses to optimize their outcomes. Users can effortlessly experiment with various elements of their campaigns, fully realizing the potential of push notifications as a tool for business growth. Moreover, the platform provides all the crucial data necessary to confidently enhance traffic, sales, and overall revenue. By crafting push notifications that resonate with individual user preferences, companies can effectively drive increased engagement and sales, significantly boosting their bottom line. This capability makes PushEngage not just a tool, but a vital partner in achieving marketing success.

Hippo is an all-encompassing technology suite designed to enhance your marketing strategies and elevate customer experiences. It offers two primary features: - Conversational Support, which allows for top-tier customer assistance through chatbots that address inquiries and issues around the clock, as well as live chat options where agents can tackle more intricate challenges and offer tailored support. Additionally, it facilitates direct communication with customers via phone or audio/video calls. - Customer Engagement Automation manages various marketing elements of your brand, ensuring an outstanding experience throughout the entire customer journey. You can send out messages and campaigns efficiently across multiple platforms. With Hippo, you can provide proactive support to your customers, interacting with them through their preferred channels from a unified dashboard. This approach not only enhances engagement but also ensures that each customer receives a uniquely personalized experience that fosters loyalty.

Increase your sales by crafting tailored experiences that transform your users into devoted clients through customized product suggestions and search outcomes. Showcase the most pertinent products based on both current and historical user behavior. Anticipate potential product pairings and offer them as bundles to enhance the shopping experience. Boost average order value by automatically suggesting complementary items, creating a fluid interaction for your customers! Ensure that the most relevant products are highlighted in your search bar to maintain customer interest in your brand. Our recommendation system can also propose items in real-time as users type in the search bar. Leverage your traffic data and web analytics to personalize customer experiences, engage effectively, and convert casual visitors into purchasers. By examining online behavior, we can reveal exactly what each shopper desires, leading to more successful outcomes. This strategic approach empowers businesses to deepen their understanding of customers and refine their marketing efforts accordingly.

Enhance Your Customers’ Affection for Your Brand with Every Interaction Elevate the customer experience beyond mere personalization by delivering the most fitting actions for your clientele, thereby fostering meaningful and delightful experiences that resonate with them. Top-tier brands rely on Localytics to enhance their customer engagement initiatives. We assist you in cultivating a strong affinity for your brand through impactful customer interactions. Start by gaining a profound understanding of your customers through comprehensive, contextual insights. Following this, craft truly customized experiences using advanced intelligence and personalized features. Engage your customers in their preferred environments to facilitate relevant and significant interactions. Finally, consolidate all these elements with dedicated support that guides your strategy and aids in achieving your brand objectives. Don't hesitate to arrange an online demonstration with one of our experienced team members to discover how our solutions can contribute to your business growth and customer loyalty. Moreover, this could be an invaluable opportunity to explore innovative strategies tailored to your specific needs.

Utilize a comprehensive technology stack designed to oversee the delivery of tailored advertisements, track attribution, and analyze performance across various media and eCommerce platforms. Enhance media effectiveness and return on investment (ROI) by ensuring that the appropriate message reaches the intended audience at the optimal moment, while fully understanding each customer's intentions throughout their purchasing journey. Leverage cross-channel analytics and sales attribution through secure data environments. Gather and handle real-time consumer engagement data with proper consent, allowing for personalized messaging across multiple channels to cater to the unique preferences of individual customers. Foster collaboration across the organization to facilitate smooth implementation from global strategies to local execution. Additionally, pinpoint consumers currently in the market and utilize algorithms to match them with the most relevant products, offers, pricing strategies, and content tailored to their needs. This integrated approach not only streamlines marketing efforts but also maximizes engagement and conversion rates.