MiVoice Business Description

The on-premises business phone solution that provides all the essential tools for your organization to enhance customer interactions. At the core of Mitel's premier on-site communication offerings lies MiVoice Business, which includes MiCollab, MiTeam Meetings, and MiContact Center Business, allowing employees to reap the benefits of unified, scalable, and mobile communication seamlessly. This solution equips your business with everything necessary to elevate communication standards through effective mobility, team collaboration, video conferencing, and outstanding customer experience management. MiVoice Business is tailored to accommodate businesses ranging from 5 to 130,000 users, whether operating from a single location or across multiple sites worldwide. Furthermore, the software installed on Mitel Collaboration Service Appliances can run on standard x-86 servers within a virtualized setup, streamlining operations by reducing the need for multiple appliances—an especially valuable feature for clients opting for a centralized unified communications deployment. With MiVoice Business, organizations can ensure that their communication infrastructure is both flexible and robust, fostering growth and innovation.

Pricing

Free Trial:
Yes

Integrations

Reviews

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Company Details

Company:
Mitel Networks
Year Founded:
1973
Headquarters:
Canada
Website:
www.mitel.com

Media

MiVoice Business Screenshot 1
Recommended Products
Auth for GenAI | Auth0 Icon
Auth for GenAI | Auth0

Enable AI agents to securely access tools, workflows, and data with fine-grained control and just a few lines of code.

Easily implement secure login experiences for AI Agents - from interactive chatbots to background workers with Auth0. Auth for GenAI is now available in Developer Preview
Try free now

Product Details

Platforms
Web-Based
Windows
Mac
iPhone App
iPad App
Android App
On-Premises
Types of Training
Training Docs
In Person
Customer Support
Business Hours

MiVoice Business Features and Options

Telephony Software

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Business VoIP Provider

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Cloud PBX Provider

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

MiVoice Business Lists

MiVoice Business User Reviews

Write a Review
  • Previous
  • Next