Membership Tracking Program (MTP) Reviews

Summary: As stated earlier, I really enjoy using the MTP program. Great program, and even better support team. I have had such a positive experience using MTP, that i continue to tell other unions and training centers to use the program.

Positive: The whole program. I use MTP mostly for accepting dues payments , and Dispatching. It couldn't be any more user friendly. The design team really made it easy for the normal, not so computer savoy people like myself to use and navigate easily.

Negative: There are no cons . From the start, MTP and the staff are always willing to help with any issues or questions.

Summary: I have been using MTP since 2007. Jon and his team at Incom have delivered above and beyond our expectation. The MTP software has evolved over the years utilizing experience and technology to deliver a software application that provides the information we need to better service Members and Contractors needs. I would fully recommend this software to any Labor Union Local.

Positive: Ease of Use, reporting capabilities and built in member and contractor communication capabilities using email and text through the program. Excellent technical support and bi-annual user group conferences give Incom a definite edge over previous software vendors. Software keeps all financial and document history readily available in an organized manner.

Negative: Nothing at the moment, very happy with the service and software.

Summary: As the Business Manager of our Laborers Local I am completely satisfied with MTP and INCOM. The program allows you to protect the organization that you are running. I was able to produce phone records and phone calls that the program kept records of in a NLRB case that was eventually dismissed when a member brought hiring violations against my local.

Positive: Laborers Local 210 in Buffalo NY has used MTP for over 20 years. The program is very user friendly and well put together. It is exactly what we need as a Construction Trade Local with over a thousand active members. Anytime I have had a questions or I couldn’t figure out a certain task I was looking to preform, I would call INCOM- problem solved.

Negative: I have yet to find any negatives except maybe it does take some getting used to and I have yet to use all of its features.

Summary: MTP has reporting, designed on the fly if need be, ability to pay dues online and on the App, easy to use dispatch, skills, on line courses, class registration on the app and much more! The feature to add the class to calendar makes life easy. The web module makes it easy to work at home. The staff is responsive. Customer service is top-notch!

Positive: I like the MTP App. It is easy to register for class, sign up for auto-payment of dues, find skills, use the QR reader to check into meetings and dispatch. All without needing my laptop, INCOM has excellent customer service too and helps set up work from home.

Negative: MTP Conferences were a great place to network and also class is a place to touch base with people. Due to Covid-19 they are not happening now. I miss seeing everyone.

Summary: I am happy with the program and the support of MTP. It does all that I need it to do and a whole lot more that we do not use.

Positive: The ability to generate UDRs for a variety of purposes. The availability of support when needed. The dial out feature is great!

Negative: I find the mail merge feature to be difficult to use (admittedly I don't use it often so that may be part of the problem) and plan to go back to Word to do mail merges. Some reports cannot be modified to leave out blanks.

Summary: Took a little time to get used to using system, but overall I've been very happy with the system. Still learning new things with it every day.

Positive: The ease of use for someone who is not exactly tech. savvy. The system is very informational. When I am on the phone with a member it is easy to navigate & bring up information when needed.

Negative: Hitting enter button in an open dispatch closes out the dispatch. Then when you go to open dispatch again it generates a new number.