ManageEngine ServiceDesk Plus
Online service desk software that is best in class. ServiceDesk Plus Cloud is the simple-to-use SaaS service management software from ManageEngine, the IT division of Zoho. It will help you offer your customers world-class solutions. The cloud-based IT ticketing platform, used by more than 100,000 IT service desks around the world, makes it easy to track and manage IT tickets, resolve issues quicker, and ensure end-user satisfaction. With out-of-the-box ITIL workflows, you can manage the entire life cycle of IT issues, problems, and projects. You can create support SLAs, set escalation levels and ensure compliance. Automate ticket dispatch, categorization and classification based on predefined business rules. Set up notifications and alerts to ensure timely ticket resolution. Your users will have more control and reduce walk-ins. Allow end users to access IT services via your service catalog and self-service portal. Allow users to create and track tickets, and search for solutions.
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Process Street
Process Street is the Compliance Operations Platform built for teams that need to move fast without breaking standards. It combines document control, workflow automation, and AI-powered oversight in a single system so every policy is followed, every step is tracked, and every audit is effortless.
Unlike legacy GRC tools or static SOP docs, Process Street turns compliance into a living system. Policies are documented in governed, version-controlled Pages. Those policies are executed through dynamic workflows with built-in task assignment, approvals, and forms. Every action is logged, monitored, and optimized in real time by Cora, our AI compliance agent.
Used across industries like financial services, real estate, healthcare, and manufacturing, Process Street helps teams automate employee onboarding, streamline audits, manage policy updates, enforce vendor reviews, and run critical processes at scale.
No code required. No micromanagement. Just proof that work gets done right, every time.
Companies like Salesforce, Colliers, Drift, and Hartford Healthcare trust Process Street to eliminate busywork, improve operational visibility, and reduce compliance risk across the business. With native integrations, role-based access, audit trails, and ISO-aligned workflows, it is the platform that makes compliance a competitive advantage.
From onboarding to audits, Process Street is how high-stakes teams enforce standards, automate execution, and prove compliance by default.
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Thomson Reuters Legal Tracker
Legal Tracker (formerly Serengeti Tracker) meets the complex needs of corporate legal departments. It is the industry's most robust e-billing, matter management, and analytics AI-powered solution, trusted by more than 1,600 corporate law departments across Fortune 500 and startup companies.
Who uses Legal Tracker?
1,600+ corporate legal departments
100% of AmLaw 200 and Global 100 firms
66,000+ law firms and vendors
455,000 users in 220 countries
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PCLaw
PCLaw has been a reliable partner for over 130,000 legal professionals across the globe, offering comprehensive solutions for practice management, billing, and trust accounting tailored specifically for law firms. For over three decades, it has empowered legal practices to efficiently manage case details, handle client billing and payments, pay vendors, oversee trust accounts, and track essential calendar events, tasks, time, and expenses from one centralized platform. Additionally, Time Matters provides a flexible solution that optimizes information sharing, fosters collaboration, and streamlines workflow by automating repetitive tasks. This leads to improved management of cases, clients, and documents, ultimately enhancing the operational efficiency of your law firm while allowing legal practitioners to focus on what they do best. By integrating these tools, firms can achieve greater productivity and better client service.
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