Loyalife Description

Loyalife from Xoxoday is a robust loyalty platform that enables businesses to create scalable, industry-specific loyalty programs that deliver measurable results. It features a vast rewards marketplace with over 10 million redemption options available in 175+ countries, supporting over 50 languages and 55 currencies. The solution includes powerful tools like an intuitive rule engine for flexible point earning conditions, member management, and targeted engagement via SMS, email, and social media. Loyalife’s gamification and referral capabilities enhance customer interaction and program participation. The platform offers seamless integration with existing CRMs and payment systems to ensure smooth, omnichannel customer experiences. With advanced analytics and fraud detection, businesses can monitor program performance and safeguard against abuse. Loyalife prioritizes data security and compliance, meeting high industry standards. It is trusted by leading financial institutions and global enterprises to boost loyalty and retention.

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Pricing

Free Trial:
Yes

Integrations

API:
Yes, Loyalife has an API
View Integrations

Reviews - 2 Verified Reviews

Total
ease
features
design
support
See More Reviews Write a Review

Company Details

Company:
Xoxoday
Year Founded:
2012
Headquarters:
United States
Website:
loyalife.xoxoday.com
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Media

Loyalife Screenshot 1
Loyalife Screenshot 1
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Product Details

Platforms
Web-Based
iPhone App
iPad App
Types of Training
Training Docs
Live Training (Online)
Webinars
In Person
Customer Support
Business Hours
Live Rep (24/7)
Online Support

Loyalife Features and Options

Customer Loyalty Software

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Employee Recognition Software

Goals
Leaderboards / Activity Tracking
Manager-to-Peer Recognition
Mention Management
Nominations
Peer-to-Peer Recognition
Performance Management
Rewards Catalog
Rewards Points
Social Recognition
eCards

Loyalife Lists

Loyalife User Reviews

Write a Review
  • Name: Anonymous (Verified)
    Job Title: CFO
    Length of product use: 6-12 Months
    Used How Often?: Weekly
    Role: Deployment
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Plum - The one stop shop

    Date: Jun 11 2020

    Summary: Amazing, it's been a good experience using this platform to handle my R&R requirements. I can sense the motivation boost it has provided in my team.

    Positive: 1. It offers a variety of ways to express recognition towards an employee or peer.
    2. Different types of Rewards, coupons, Tokens etc are present.
    3. Easily Redeemable

    Negative: Nothing.

    Quite happy with it.

    Suggest it to all.

    Read More...
    1 user found this review useful.
    Loyalife Company Response
    Date: Oct 19 2021
    Hi, Thank you for taking the time to review Xoxoday Plum on SourceForge. We deeply value your association with us. All the best :)
  • Name: Anonymous (Verified)
    Job Title: Founder & CEO
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Unclear FX rates & hidden fees

    Date: Apr 17 2023

    Summary: We have been using this product for nearly 4 years until we realized we were being unfairly charged for incoming wire transfers and they were hiding this from us since they converted everything to INR/points so it wasn't clear.

    Positive: Lots of brands, instant access and friendly service. Their web UI has improved greatly in their new product Plum vs their previous products.

    Negative: They hide the fact your funds are being converted to INR currency, and you are charged bank fees from their bank along with FX fees of 1.5% or higher when exchanging from your prepaid balance. API documentation isn't very clear.

    Read More...
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