Level 6 Reviews

Summary: We've had a great experience with Level 6. Once we invested the initial time to implement the program, the platform and team provided all the support needed to keep things running smoothly with minimal ongoing effort from our side. What really stands out is how Level 6 handles the operational aspects—managing invoices, responding to customer inquiries, and taking care of day-to-day details—so we can focus on the strategic direction and results of the program. Their responsiveness and attention to our needs have made a big difference. It's a high-impact solution with low maintenance, and we're very happy with the partnership and results we have obtained.

Positive: High results with Low maintenance.
Customer support - Level 6 team handles all day-to-day operations for us so this program doesn't require much of our time.

Negative: While the cost of the program is reasonable, it does take some time to build a solid base of customers actively participating each month. Once you reach the point where the value of rewards exceeds the management fee, the program becomes very sustainable and impactful. That point is where the ROI really starts to show up.

Summary: Level 6 was able to bring a new program to us and our customers that we had not been able to in the past. They have been easy and eager to work with all levels of our organization during the set-up phase and afterwards. Their customized program has been beneficial to our organization as well as our customers.

Positive: The program they developed for our organization was not only better than other options pursued, but it has also been managed flawlessly. Everyone we have worked with at Level 6 has been professional, knowledgeable, and quick to respond to our needs.

Negative: No Cons, their program has only produced positive results.

Summary: Level 6 was the clear choice for our organization. Not only did they meet our objectives, but they delivered a solution that was intuitive for our customers and built with robust checks and balances to ensure quality and integrity. Their product speaks for itself—reflecting the world-class standards and professionalism that define their organization.

Positive: Level 6 consistently exceeded expectations, no matter the challenge. Their innovative solutions, unmatched flexibility, and world-class responsiveness made them an invaluable partner. Their attention to detail and commitment to excellence set a new standard for collaboration.

Negative: Cons: None.

Their product and team made implementation seamless. The solution not only simplified our processes but also reenergized our team, helping us refocus with renewed momentum and clarity.

Summary: Overall, 5 stars for customer support, responsiveness, final product quality and overall experience!

Positive: Working with Level 6 was a fantastic experience from start to finish. They were responsive, easy to work with, and incredibly flexible throughout the entire process.

What stood out most was how well they listened to our needs and took the time to really understand our industry. Not only did they deliver a product custom-tailored to what we were looking for, but they also offered thoughtful suggestions that made the final result even better. Their attention to detail and commitment to delivering exactly what we needed made the entire project seamless.

We wouldn’t hesitate to work with them again in the future and highly recommend their team.

Negative: None - I have no reservations about recommending Level 6 to anyone in the future!

Summary: Wonderful team and company, easy to work with, and there hasn't been a concern or feature request that they haven't addressed or implemented for us. If you need customization and a supportive team to take your rewards program to the next level, you can't go wrong here.

Positive: Customization capabilities are unmatched - they were able to help us design a rewards set up that fit our unique program needs, something no other vendor was able to do.
The team is responsive, professional, and willing to go the extra mile for their customers by providing consistent support and pushing the envelope on what's possible. Innovative and knowledgeable in the space.

Negative: None - you can't go wrong with this company. They helped us elevate our rewards program and create a scalable process.

Summary: Level 6 is outstanding. We appreciate their collaborative approach and the value they've added to our organization. The system is not only easy to use but also highly effective in achieving our goals. Level 6 has been instrumental in helping us create and manage successful incentive programs, and we highly recommend their services.

Positive: Great to work with; exceptional customer service that goes above and beyond
Supportive in idea generation, helping to create innovative incentive programs
The system is easy to work with, intuitive, and user-friendly
Our users enjoy the system due to its straightforward and accessible approach
Truly makes managing an incentive program a breeze, streamlining our processes

Negative: Zero Cons for Level 6. Their product and service have significantly enhanced our organization's incentive program management.

Summary: Great product supported by great people. Level 6 puts their clients first and stands behind all that they do.

Positive: They catered the service to our company's unique needs. They are all about getting it right and setting us up for success.

Negative: none. I am a satisfied user of this platform. Level 6 does it right

Summary: - Reliable & responsive
- Smart and engaged team who listens
- Offered thoughtful advice that our team didn't consider
- Challenged us
- Detailed project management, so we always knew where we were on the project
- Delivered on-time, as expected
- Left our team with detailed SOPs and documentation
- Very responsive support post delivery

Would definitely work with Level 6 again and highly recommended!

Positive: One of the rare cases where a vendor truly listens to the needs of our business and what we wanted to accomplish. Most software development vendors want to deliver a boiler plate software solution. Not Level 6, they created solutions for our needs.

Negative: Zero cons. The Level 6 team was flexible and responsive during the entirety of the process.

Summary: Level 6 is fantastic. We found Level 6 after failing with a different vendor for our sale team compensation program. Our project with Level 6 runs smoother, is more productive and less time consuming for our team. Level 6 built our program from the bottom up and it is fully customized to our organization. There has not been a request they could not manage. We appreciate their service a great deal.

Positive: - Truly customizable to our company and needs
- Team is professional, innovative, extremely responsive, and very friendly & personable.
- Seamless integration with a high attention to the details.

Negative: Zero Cons for the Level 6 company. Their product has been a great addition to our organization.

Summary: Our overall experience with Level 6 was positive. They made the financial and operational aspects of launching a dealer incentive program painless, freeing us up to focus on strategy and engagement. If they can improve the pace of technical implementation, their service would be close to flawless.

Positive: Level 6 was incredibly easy to work with throughout the entire process. Their team handled all the backend financial setup seamlessly, which took a huge burden off our internal resources. Communication was clear, and they demonstrated a solid understanding of our goals, making the overall program structure smooth to launch from an operational standpoint.

Negative: The main area for improvement would be the speed of portal implementation. While the end product worked as intended, the build and deployment process took longer than expected, which slightly delayed our original timeline.

Summary: The Level 6 team feels like an extension of our own team. They provide valuable marketing expertise we couldn't replicate.

Positive: The Level 6 team has created a program that helps us promote new technology and change buying behavior of our customers. Their services reduce the administrative burdens and can be easily tailored for our market. The tool helps us promote incremental revenue, incentivize customer training and increase customer loyalty.

Negative: An aggressive launch campaign is recommended to increase registrations. This was known to us prior to launch, and we were prepared with an appropriate plan.

Summary: My overall experience is they are a wonderful company to work with. We had another vendor initially that went with for our sales team commission tool and that did not work out as we wanted. We had experience with Level 6 on another sales incentive tool and reached out to them regarding our need for a sales commission tool. They quickly got an understanding of our needs and developed a tool that we have been using for the past 2+ years. I highly recommend the Level 6 team

Positive: The entire team at Level 6 is a pleasure to work with. They are not only responsive from a time perspective but also from a desired results perspective.
They are very professional and personable.
They have helped us enhance this tool to make it more robust.
They go the extra distance to understand our needs and work with us in arriving at a solution.

Negative: There is really nothing I can say that would be a negative.

Summary: The overall experience working with Level 6 is highly collaborative, efficient, and results-driven. From the initial strategy sessions to the launch and ongoing management of incentive programs, their team is attentive, knowledgeable, and responsive. Our customer's salespeople often appreciate the personalized service. It is an amazing experience.

Positive: Working with Level 6 offers us the advantage of fully customized incentive and loyalty programs tailored to our business goals. Their team provides end-to-end management, including: strategy and platform setup to fulfillment and reporting, ensuring a seamless experience. With fast deployment timelines and smooth integration into existing systems, they help drive measurable results quickly. Their support team is responsive and hands on, making them a reliable and agile partner for long-term success.

Negative: I have no cons for the company, it is simply that amazing

Summary: Our account manager, Nina, is AMAZING. She has never taken longer than 24 hours to turn around our requests -- and most requests are met in under 2 hours. Additionally, Jon, on the technical side has been a great resource for us when establishing site requirements and ideation of new ways to drive engagement.

Positive: I've been working with the Level6 team for 3+ years and always impressed with their work. They are professional, responsive, and easy to work with. We were able to build and launch a customized loyalty program from the ground up in less than 6 months. Since inception of the program, the team has helped us test new ways to use the site for brand engagement and differentiation. I continue to receive positive feedback on ease of use and responsiveness from the Level6 support team.

Negative: Built-in, on-demand admin reporting on the site has been limited. However, this was by design due to the customization that we were prioritizing for our customer front end. The Level6 team has always provided us with the data and reporting that we have requested within 24 hours. They are also working to build customized reporting for our sales and finance admin views which will be great moving forward.

Summary: Level 6 provides fantastic customer service. They offer solutions for just about anything you want to do. The best part is, you're not just getting an out of the box solution with limitations. They offer a bespoke solutions that you can custom tailor to your needs and wants. I highly recommend their services; they have been fantastic to work with and have been integral to our business and rewards program.

Positive: They offer high customizable platforms. Unlike many others where you get what you get. I have been impressed by Level 6's ability to be nimble and build custom tailored solutions for us. They take the workload off our staff by managing the program as well.

Negative: None that I can mention. I can't think of any Con's that this time. They delivered everything that we're looking for.