Alternatives to Lab1

Global, award-winning contact center compliance and workforce optimization solutions. Compliance recording can help protect your company against theft, litigation, and fines. Eleveo provides coverage for all your needs, from voice calls to land mobile radios. To ensure compliance, you can anonymize or remove details from data. Archive data based on configurable rules or automatic categorization. Monitor your teams' voice interactions with customers. Audit logging of every system action, with simplified extracts for compliance review. Support, sales and back-office business transactions are crucial. You can protect your interests by recording everything in one place. Since decades, we have been recording voice conversations. Our solutions are trusted all over the globe.

Tempo Timesheets has been the top time management product in Atlassian since 2010. Tempo Timesheets allows you to quickly create granular reports and drill down on data for the specific information you need. Managers can review and approve the timesheets of their teams, and also analyze high-level information about work performed within your organization to make better business decision. For added productivity and value, convert Google Calendar events into worklogs. With dynamic reports, you can make accurate decisions based upon current and approved information. You can plan for future bids and time based on historical estimates. Also, measure and report with precision on OPEX and CAPEX. Local support available.

Overnight, you can reduce the time spent managing third-party contractors by 70%. Our software makes it easier to collect, manage, and re-qualify mandatory Contractor requirements (such insurance certificates). Are you ready for an audit? Are you preparing for an audit? Contractor Compliance is easy to set up and will save you hours each week.

YourRadar is a cloud-based and fully customizable workforce management software that helps small service businesses increase efficiency and profitability. All three types of managers and owners are responsible for the difficult task of scheduling and organizing the various tasks and jobs of employees. They must ensure that everything runs smoothly and be ready for anything. This includes making sure they have the right tools to reduce the time spent on tedious tasks and fix problems. The person responsible for scheduling will be able to see if an employee is within or outside of their job completion time by creating job completion estimates. Instead of the employee being late for their next appointment due to lack of availability, the scheduler can see in real-time who is available and how far they are from another job. This will result in fewer phone calls and more effective actions.

We provide a comprehensive solution for managing duty schedules, tracking time, and planning holidays. Our system is mobile-friendly, straightforward, and designed for quick access, adhering to all collective agreements while ensuring GDPR compliance and labor law safety. Moreover, we securely host your data in our own reliable data center. The platform allows for the fast and user-friendly generation of duty rosters that employees can easily view on their mobile devices. Employees can clock in using their smartphones, tablets, or our sophisticated hardware terminal, ensuring that working hours are readily accessible for payroll processing. They can submit requests for vacation, compensatory leave, or sick days directly from their devices, which you can approve with just a few simple clicks. Any inquiries or information can be addressed instantly through the company’s internal chat feature, fostering connectivity among employees. Our solution also promotes seamless and GDPR-compliant communication, with immediate alerts sent via push notifications, enhancing workplace collaboration. This streamlined approach not only simplifies administrative tasks but also significantly improves employee engagement and satisfaction.

Instant OfficeView is a dynamic staff attendance board that refreshes in real-time without the need for server polling. It showcases the names and statuses of users actively using the application. With an optional presence detection feature, you can monitor who is engaging with their mouse or keyboard. Communication and messaging occur instantaneously. You can host virtual meetings where everyone can join from their desks. Instant OfficeView enhances your organization's customer service and client satisfaction levels. In numerous companies, the receptionist plays a vital role in making a positive first impression on clients. By providing real-time employee status updates, Instant OfficeView enables receptionists to manage phone calls more efficiently. Upon starting your computer, the application automatically sets your status to "In," and when you shut it down, it switches your status to "Out," indicating you are offline. A simple click allows you to adjust your status to "In," "Out," or "Busy," making it convenient to reflect your availability. Moreover, this seamless integration of status updates ensures that all team members are on the same page regarding their colleagues' availability.

King of Time is a cloud-driven attendance management platform that enables both straightforward and sophisticated tracking of employee attendance through any PC with internet access. This system allows for real-time data management via a web browser, leading to enhanced "work efficiency" and significant "cost savings." One of its standout features is overtime management, where diverse calculation standards, including regular, holiday, and extra overtime, can be configured for various employees, accommodating different work regulations for everyone from part-timers to full-time staff. Additionally, the shift management feature lets you monitor, adjust, and verify working hours instantly, and employees have the convenience to enter their preferred working hours from their computers or mobile devices. The platform also includes an administrative authority component, enabling the KoT administrator to establish a general administrator with tailored permissions, which encompass divisional, affiliation, and employee-type authorities that can be mixed and matched. Furthermore, our system supports approval functions for five distinct application types, streamlining the management process. Overall, King of Time is designed to optimize attendance tracking while providing flexibility and control for both employees and administrators alike.

You can view and modify time cards directly from your mobile device. Employees have the ability to clock in and utilize various employee services conveniently from their smartphones. There are optional geofencing capabilities to limit mobile clock-ins to specific locations. All the information you need is accessible from your cloud account while on the move. A user-friendly dashboard allows you to monitor missed punches, check employee attendance, and more. Numerous reports and analytics are available to enhance your workforce management strategies. Data can be accessed anytime, from any computer, providing 24/7 availability. Streamline your operations—export employee hours to any payroll system in mere seconds. Optional notifications are available for overtime and late clock-ins. No software installation is required on your desktop. The uAttend cloud system efficiently logs and stores every employee's clock-in and clock-out times. You can keep track of employees' vacation and sick leave accruals, as well as view and approve time cards and requests for time off, all in real time. Furthermore, comprehensive reporting capabilities facilitate informed decisions that will ultimately save both time and financial resources for your business.

Bridge the gap between the upper management and the operational team. Foster direct communication with every member of your workforce. Oversee attendance and monitor employee locations effectively. Assign and monitor tasks efficiently to enhance workplace safety. Provide training to employees at their convenience, regardless of their location. Efficiently manage attendance and track team presence to reduce manual administrative tasks significantly. Gather essential field data, including incidents and issues, to streamline processes. Save valuable time and produce instant reports for better decision-making. Facilitate continuous onboarding and training that can take place anywhere. Strive to deliver exceptional customer service by assigning jobs and tracking their progress in real-time. Remove the confusion caused by paper documents, messaging apps, and phone calls. Share vital alerts and information swiftly with everyone involved. Ensure connectivity and compliance among your workforce. Understand the thoughts and feedback of your staff to enhance collaboration and operational efficiency. KNOW transforms the attendance tracking process into a straightforward and efficient system. By linking to GPS technology, this employee management tool allows workers to log in and out automatically based on their geographical location, ensuring a seamless experience. This innovative solution is designed to optimize workflow while enhancing employee engagement.

Introducing FORapp, a comprehensive WFM platform designed for efficient digital data gathering and management of remote work. With seamless online synchronization, it allows for rapid distribution of new tasks to devices while simultaneously sending collected information back to the office. The execution of specific scenarios is meticulously monitored through precise tracking of time and location. Users can engage with detailed questionnaires that include time and place monitoring features. Additionally, mobile employee performance can be assessed using live photo and audio streams. When connected to a network, devices automatically retrieve new tasks and scenarios, ensuring that updates are always current. A single click can synchronize your device, or you can opt for automatic updates for added convenience. The data collected on the device is securely transmitted to a server, accessible via API for further integration. Users can also create templates in user-friendly formats such as MS Excel or IBM SPSS, streamlining data processing. Whether downloading pre-made templates or crafting scripts using an intuitive builder, task assignment is highly customizable, allowing you to designate responsibilities to specific employees or entire teams. You can also define the timing and location for executing scripts or incorporate route sheets from various external sources, enhancing overall productivity. By streamlining these processes, FORapp empowers organizations to manage remote workflows effectively and efficiently.

What may appear to be sorcery is merely the result of advanced scientific knowledge. The human brain can interpret images approximately 60,000 times quicker than it can process text! To leverage this, we developed a visual assessment tool that gathers hundreds of personality insights 30 times faster than traditional methods, all accessible via mobile in just 90 seconds. Remarkably, we maintain both reliability and validity throughout the process. No one can outpace Traitify, as our image-based approach simply outperforms text. We have set a new benchmark in talent evaluation. With a swift 90 seconds and an impressive 96% completion rate, we venture into uncharted territory — right at the beginning of your candidate selection process — maximizing the effectiveness of recruitment, enhancing diversity, and providing real value to applicants. Our focus is on the personality attributes that contribute to excellence, while intentionally avoiding socioeconomic biases like education, language, or access to technology. Moreover, we allow you to segment your candidate pool and foster meaningful connections, providing personalized content even to those who do not make the final cut, ensuring a positive experience for all involved.

ActIn Time is a comprehensive software package designed to evolve alongside your business. No other platform offers such exceptional value for your investment. With unmatched quality in sales, service, and support at competitive rates, countless users of ActIn Time stand by its effectiveness! For those who seek a swift and straightforward online solution free from the complications of hardware setup and installation, getting your business operational is a breeze. It caters to small and medium-sized enterprises that value a holistic solution, complete with onsite setup and personalized training. Self-installation options are also available. Additionally, medium to large businesses can take full advantage of the ActIn Time Suite, ensuring that all facets of their operations are covered, while supporting future expansion without software limitations. Remember, your data holds immense value, and it deserves to be managed by top-tier professionals. The solutions to your questions and challenges are just a phone call away, and every member of the ActIn Time team has undergone extensive training to provide assistance in any circumstance, ensuring you receive the support and peace of mind you deserve. With ActIn Time, you'll have a partner dedicated to your success every step of the way.

Receive calls, texts, and voice messages seamlessly from your desk phone, computer, tablet, or mobile device. Provide a warm greeting that swiftly directs customers to the right place. Maintain your desk phone or opt for the flexibility of mobile access. Handle all calls, transfers, and voicemails conveniently through your browser or mobile application. Engage trainers to assist sales personnel in enhancing their customer service skills and addressing any shortcomings. Sticking with your existing phone system may lead to customer frustration due to dropped calls or misrouted extensions. If you're weary of disappointing your customers and wasting funds annually on desk phones, it's time to embrace C-Flex. The relentless costs of conventional phone systems can drain your resources and diminish profits. Start collaborating with C-Flex today to design an upgraded phone system and establish a launch strategy. We have successfully aided thousands of businesses in adopting new phone systems, and we are committed to developing a tailored plan that will attract new clients and eliminate customer dissatisfaction. With our support, you can ensure that every interaction with your customers leaves a positive impression.

Spica's Time&Space serves as a dependable, scalable, and well-established enterprise-level workforce management (WFM) and access control solution, built upon the Time&Space platform that integrates all of Spica's offerings. This fully cohesive system delivers a comprehensive approach to managing workforce operations, encompassing both access control and time management functions. With its modular design, the system can operate on a client-server or hybrid framework, granting users access through both web-based and desktop applications. The adaptability and scalability of the Time&Space system position it as an ideal choice for a diverse range of companies and organizations, irrespective of their size or geographic location. Its user base spans multiple industries, including manufacturing, energy, mining, retail, finance, hospitality, healthcare, and governmental sectors, showcasing its versatility. Additionally, the system's ability to cater to the specific needs of various sectors further enhances its appeal in today’s dynamic business environment.

Your field data will be available faster, richer, and without errors. DoForms data collection app can be used on any device, including smartphones, tablets, laptops, and desktops. It is ready to empower your entire team anytime, anywhere. You can distribute forms, updates, and other task-critical information to as much users as you want. They can be reached across devices in almost real-time. In seconds, turn your data into insights. DoForms makes it easy to create reports in a few clicks. You can also automate the whole process with scheduled reporting. Flexible mobile data collection solutions are available from doForms for all industries. The doForms healthcare-specific mobile solution, combined with our organization-specific system management portal, provide a safe method for collecting patient data and a powerful way to view and manage it. doForms uses the most recent technologies for Data Encryption and Multifactor Authentication to ensure the highest level of security.

Wisdom WFM. This is the most reliable and easy way to manage your workforce. It's easy to have happy agents, short wait times and high productivity. Wisdom WFM is the market leader for Modern AI Based Workforce Management. It was the first company to use real data for forecasting, and it remains the only one with this capability. Wisdom uses an AI-based solution that analyzes every transaction detail. It can forecast and schedule chat, phone, and email calls. Wisdom WFM is a complete solution which has been proven to reduce wait time, reduce customer complaints and improve the job satisfaction of your front-line staff.

Access Webroster's care rostering system empowers over 300 care organizations, including Local Authority Reablement services, to operate efficiently while maintaining compliance and high service quality. This comprehensive solution encompasses worker and client management, advanced rostering capabilities, payroll, billing, monitoring, and self-service options. As part of the Access Care Suite, it offers a user-friendly, scalable, and robust platform. Additionally, the mobile app allows field staff to access critical information regarding bookings, visits, and clients while on the move. Employees can view their daily and weekly schedules, with any modifications communicated instantly. The system prioritizes data security through SQL Cipher encryption technology, ensuring that if a staff member departs or a device is lost, all information can be remotely erased from the device. Furthermore, by leveraging artificial intelligence, the Optimiser mimics the decision-making processes of a care coordinator to generate schedules that align with your company's core values, enhancing overall operational efficiency. This innovative approach not only streamlines scheduling but also fosters a more responsive and adaptable care environment.

AT&T Workforce Manager is a robust and versatile tool that provides businesses with extensive data access. This application offers valuable insights into your mobile workforce while supplying essential tools to create efficient communication pathways. You can select from a variety of templates or opt to tailor your own to meet specific needs. The app allows you to incorporate photos, perform calculations, create graphs, and much more. You can easily create, modify, or update orders for deliveries and service calls directly from your smartphone or tablet. Additionally, by integrating AT&T Enhanced Push-to-Talk, you can make individual or group calls directly within the application, track employee locations, and access various other features. Say goodbye to the risk of misplaced paper time sheets, as employees can now clock in and out for breaks and lunches seamlessly through the app. The mobile web dashboard enables you to monitor field task activities, track employee hours, view locations, and oversee data entries in almost real-time, enhancing overall management efficiency and oversight. This comprehensive solution ultimately empowers businesses to optimize their workforce management processes.

Tracen Technologies, Inc. has created an advanced and all-encompassing software solution for data collection that caters to mobile surveys, field inspections, inventory oversight, workforce management, and various monitoring and evaluation initiatives. COMMANDmobile® serves as a workforce management tool designed for on-site inspections, field surveillance, mobile survey execution, field service engagements, and inventory oversight, offering numerous advantages. Its GPS tracking and mapping functionalities empower managers to assign tasks to field personnel based on their precise locations. The software allows for dispatching that takes into account the current locations and workloads of field employees, enabling effective management of technicians' work queues. This innovation eliminates the necessity for workers to visit the office to collect and submit daily work orders, as well as rendering time cards obsolete. Instead, the mobile application automatically generates accurate time cards by tracking actual locations, travel times, and the duration of project-related work, streamlining the entire process for enhanced efficiency. As a result, organizations can significantly improve productivity and oversight in their field operations.

JobWatch offers a comprehensive CRM that consolidates all your customer information, allowing you to gain a thorough and cohesive understanding of each account, contact, site, and contract. This system streamlines processes for your back office team, enabling them to retrieve customer data and histories almost immediately. As a result, calls can be handled quickly and efficiently, along with the booking of new jobs and the monitoring of all calls, tasks, and activities associated with each customer account. With JobWatch, managing contracts becomes effortless; you can create an unlimited number of job types tailored to specific customers, including their agreed-upon rates for labor, parts, delivery, and travel time. This functionality ensures precise billing and invoicing, safeguarding your revenue while enhancing customer satisfaction. Additionally, JobWatch CRM maintains a comprehensive history for each customer account, granting quick access to calls, tasks, activities, jobs, invoices, and various documents like completed job cards, thus facilitating better decision-making and improved service delivery.

With Enterprise eTIME, you can effortlessly create employee schedules while monitoring time, attendance, and leave records. This platform enables you to capture and store data centrally through time clocks, mobile devices, or a web browser, making it readily accessible for managers. It offers versatile time and attendance tracking solutions that accommodate various work arrangements, including shift and hourly work, as well as schedules for exempt workers and project-based tasks. By managing exceptions and receiving alerts, you can focus your attention on critical areas, proactively addressing potential issues before they affect payroll. Utilizing Enterprise eTIME not only helps in cost reduction and productivity enhancement but also simplifies compliance processes effectively. Furthermore, when combined with ADP® payroll processing, you can automate the collection of time and attendance data, apply necessary pay rules and calculations, and manage exceptions efficiently. This streamlined approach enables online approvals and attestations, resulting in timely and accurate payroll data that seamlessly transfers without the need for re-entry. Ultimately, Enterprise eTIME provides a comprehensive solution for managing workforce time and attendance with ease and efficiency.

Accurate time attendance reports for your employees enable you to effectively manage payroll expenses. By reducing unnecessary payroll expenditures, you can also shield your business from potential fraud and buddy punching, while minimizing legal risks. With the integration of GPS Location Tracking, you gain the ability to see the exact locations where employees clock in and out, allowing you to instantly verify their arrivals. Timedox’s biometric fingerprint time clock system offers real-time insights into whether employees have left the premises. Streamlining the payroll process becomes easier as you can collect, manage, and process time efficiently through Timedox. Serving over 12,000 businesses and offices, Timedox delivers a biometric fingerprint digital time clock along with an online attendance system. The Timedox Cloud Pro Software and time clocks allow you to access your data from anywhere at any time, ensuring you don’t need to invest in additional computers or local software. All data remains secure and is always available in real-time, giving you peace of mind and operational efficiency. By leveraging these advanced tools, you can focus more on growing your business rather than getting bogged down in administrative tasks.

MobileHR is the only 100% mobile HR app that's specifically designed for small US companies (>100 employees recommended). It allows you to manage all of your company's key HR functions from one place: your smartphone. Literally. MobileHR was built from the ground up to be compatible with all mobile phones and tablets. MobileHR will replace your paper files and spreadsheets and make it easy to manage all things HR. The Startup Wizard and video tutorials make it so simple to get your company up and running in no time. Even if you are not an HR expert, you can have it up and running in no time. There is no software to install or manage. Simply download the APP from your local mobile store. MobileHR allows you to collect, maintain, and manage employee data. You can track time and attendance, monitor pay time off, manage employee benefits and feed payroll data directly into your payroll processor. You can also upload employee documents.

Pepito simplifies the management of work hours and vacation days, making the creation of duty rosters a straightforward process. This intelligent tool anticipates needs and accurately logs both absences and overtime, ensuring that time tracking is seamless. Upon request, pepito can manage the entire time recording process and presents all related information in a concise format. As a result, the right personnel are always scheduled for the appropriate times. Central to the tool's functionality is the planning of requirements and deployments, which is essential for ensuring all shifts and working time windows are effectively filled. Duty schedules are clearly visible to both planners and employees, with absences systematically recorded and actual working hours compared against planned ones. Relevant data for every employee is meticulously organized in a digital personnel file, which can be accessed by decision-makers whenever necessary. This repository includes applicant documents, qualifications, time-sensitive agreements, holiday entitlements, feedback from performance reviews, and various other essential records. Consequently, pepito not only enhances operational efficiency but also fosters better decision-making by providing reliable access to critical employee information.

Effortlessly streamline team communication and generate the perfect employee schedule with Shift Agent. Create schedules in just minutes while consistently adhering to your labor budget without relying on cumbersome spreadsheets or handling numerous employee calls daily. Shift Agent fosters accountability among your team members, ensuring they take responsibility for your directives. You can message your team whenever necessary, providing them with essential attachments to clarify their tasks. Whether it’s notes, videos, or images, all relevant information is accessible precisely when it’s needed. This tool not only simplifies communication but also allows for easy schedule management, whether you're on-site or away. Once the schedule is published, it’s instantly available, helping you coordinate your life effectively. You can manage every trade or time-off request directly from your mobile device, receiving helpful suggestions along the way. Additionally, you’ll get SMS notifications whenever your manager makes a decision, keeping you informed and connected. Shift Agent truly transforms the scheduling process into a seamless experience.

WorkTime Manager is a cloud-based application designed for efficient employee scheduling and time tracking, enabling workers to clock in and out directly from the job site via their mobile devices. This innovative tool assists businesses in transitioning from traditional paper timesheets to precise electronic time records, streamlining payroll processing and invoicing, thereby reducing costs. The software enhances employee management by significantly cutting down the time required for managers to create and relay schedules. All employee and scheduling data are centralized, granting managers easy access to essential information such as time-off requests, availability, skill levels, and compliance with certifications. Furthermore, the mobile time attendance feature integrates GPS tracking, allowing employees to clock in and out while automatically attaching their location to each entry, ensuring that they are present at their assigned job sites, and eliminating the necessity for physical oversight in their work areas. This comprehensive solution not only boosts productivity but also fosters a more organized and efficient work environment.

Workforce Manager For All All-in-one workforce management software that manages your Employee Database and Time Sheets, Benefits, Documents, and Expenses. It makes it easy to ensure compliance with legal requirements. We are the best at quick and accurate billing. This, along with Collections, helps you to monitor and forecast your Cash Flow. We provide actionable data points, smart analytics, and central financial information to help you make confident business decisions.

Maxtime simplifies operations by providing a unified platform for accessing all employee information. The software boasts a high level of customization, allowing it to be specifically designed to integrate seamlessly into any business environment. While the core functionalities of the software remain consistent, it is tailored to meet the unique preferences and operational methods of each client. Bid farewell to outdated paper schedules, timesheets, and the tedious task of calculating weekly expenses. This platform is not only intuitive and intelligent but also packed with features that enable users to generate schedules within minutes using an innovative ‘drag & drop’ feature. With the time saved, you may find yourself exploring new opportunities. Furthermore, the Maxtime system gathers essential data, and upon request, the team can process and refine this information into personalized business reports, providing users with precise insights and complete visibility across the organization. By leveraging Maxtime, businesses can enhance productivity and make informed decisions based on accurate data.

Run your business in a contemporary manner with our user-friendly, fully automated all-in-one HR solution. Our state-of-the-art software simplifies the automation of your everyday HR tasks, payroll, and more. With a design-friendly, cloud-based interface, it's accessible for everyone, ensuring a seamless experience. Streamline employee management without the need for constant supervision, allowing you to focus on other critical areas of your business. We collaborate with you to provide the necessary support and opportunities to boost your business in the most cost-effective and efficient manner. Our cloud-based system allows for immediate access to your entire workforce, giving you complete control from any location, at any time. We've created our own exclusive technology that automates tedious tasks with just one click. To ensure that all your data flows smoothly from clocking in to payroll and beyond, our sophisticated backend processes thousands of computations every second, optimizing your operations. This innovative approach not only saves you time but also enhances the overall productivity of your business.

The EMPulse Series offers a robust human resource management system (HRMS) designed to help organizations maximize their resources while boosting workforce productivity. Featuring advanced integration and extensive functionality, the EMPulse Series enables you to excel in various areas such as time management, payroll processing, intricate project tracking and costing, as well as human resources management. By utilizing a single data source for the entire HRMS, it minimizes redundant work, ensures the accuracy of workforce data, and streamlines database management. This software suite, encompassing HR, payroll, and project tracking/costing, is equipped to navigate even the most complex workforce environments with ease. Its modular design allows you to choose as many components as necessary to create a tailored solution that meets your specific needs. Additionally, it provides the capability to maintain historical payroll transaction information for as long as desired, enhancing compliance and organizational record-keeping. This collection of features positions the EMPulse Series as a vital tool for modern HR management.

Factorial is a top-rated business management software for small businesses because it strikes the perfect balance between powerful features and ease of use. According to users, our platform stands out for its: Intuitive interface Reliable customer support Scalability across international teams

Experience unparalleled flexibility that exceeds your expectations. There's no need to stress over your growing data needs, as we are equipped to provide tailored solutions just for you. Our fully mobile and cloud-based application ensures that you have access to employee information whenever and wherever you need it. With advanced analytics at your fingertips, making crucial decisions has never been quicker or easier, allowing you to leverage the right data precisely when you need it. Complete routine tasks in just a few clicks, and enjoy the unprecedented simplicity that modern HR technology offers! You can effectively monitor, identify, and track your workforce while taking necessary actions to enhance discipline, focus, and punctuality. Effortless reporting tools give you valuable insights into the latest trends and statistics, empowering you to make informed business decisions. Accelerate your hiring process with cutting-edge technology designed to help you discover, attract, and engage top talent from a vast applicant pool. Our comprehensive recruiting system provides full visibility throughout the entire hiring journey, from generating resource requests to the seamless onboarding of new employees. With these innovative solutions, you'll redefine the way you manage your HR processes and workforce dynamics.

AgentTime™ is a user-friendly and cost-effective software solution designed for managing call center staffing. With the capabilities of AgentTime, users can seamlessly import their anticipated call volumes and average call durations segmented by time intervals. The software then generates optimal weekly schedules tailored for various groups of agents. Included in AgentTime are Portage’s advanced Call Center Designer and SimACD staffing tools, which work together to identify the ideal number of agents needed for each time segment throughout the week. The Call Center Designer employs well-established Erlang-C formulas to forecast staffing needs and other key performance metrics for every period of the workday. Following this, SimACD fine-tunes those projections, enabling users to experiment with different agent counts in a simulated automatic call distributor (ACD) prior to finalizing the schedule. Plus, the software features an intuitive user interface that simplifies the process of crafting weekly schedules, making it accessible for managers at all levels. This streamlined approach not only enhances efficiency but also optimizes agent productivity and customer service outcomes.

WorkLLama makes engaging your existing database easy and helps you attract qualified candidates to your talent pipeline. Referrals are a great way for WorkLLama to increase the number of qualified candidates in your talent community. Our AI conversational bot allows you to personalize your engagement without losing time. Social referral management can help you extend your direct sourcing channels by 10x. WorkLLama helps to understand your talent pool. It also helps you keep your employer brand top of mind with purposeful and frictionless candidate engagement. WorkLLama helps you retain high-performing employees and provides the data you need to make informed workforce decisions. Profiles that are easy to update, search and maintain allow you to know the availability of workers, career goals, and income objectives.

ePeople is a groundbreaking employee portal designed to provide instant access to comprehensive personnel information directly from your smartphone, including details on skills, qualifications, educational backgrounds, evaluations, and essential documents like bill books and calendars. This versatile tool caters to businesses of all sizes, from small and medium enterprises to large multinational corporations, facilitating quick and secure personnel management while adhering to European privacy regulations. ePeople seamlessly integrates with existing company systems to gather and enhance data, and it is also compatible with the cloud-based HR management software EcosAgile People. Furthermore, ePeople is customizable and available on-demand, allowing companies to tailor it to their specific needs and policies, and it supports multiple languages with various active translations. This ensures that every employee, regardless of their language preference, can easily access the information they need to perform their roles effectively.

In Australia and New Zealand, our service management businesses struggled to find a dependable and cutting-edge IT system that could effectively create a value proposition for both our clients and our call center as well as management teams. Drawing upon over four decades of expertise in service management, Beehiive has been meticulously crafted to meet these needs. Our software offers user-friendly applications that equip tradespeople and managers with innovative features that are often absent in typical web-based solutions. Designed to be semi-customizable, Beehiive enables services to be tailored to align with a client’s branding or the specific requirements of a product's service. As a fully web-based platform, it eliminates the need for any software installations on computers, iPhones, smartphones, or tablets, and requires no new hardware. Whether you are using Windows or Mac, all that is necessary is a reliable broadband internet connection. Furthermore, Beehiive enhances client experience by providing branded services through adaptable messaging and customizable workflows, ensuring that each client's unique needs are met with precision.

Simplifying staff schedule management and accurately tracking employee hours is more accessible than ever, regardless of the device used. Managers have the ability to access, approve, and modify employee schedules remotely. With the implementation of automatic alerts and notifications, issues such as scheduling conflicts and overstaffing can be effectively mitigated. Employees benefit from the convenience of clocking in and out using their mobile devices or designated time stations. The inclusion of GPS geofencing enables managers to keep track of their team's locations during work hours. Administrators are empowered to communicate directly with specific departments, job roles, or the entire workforce through targeted text or email messages. Additionally, employees can access daily shift notes upon logging in, ensuring that everyone is well-informed and ready for their shifts. Budget management is streamlined with features like overtime alerts, conflict notifications, and clock restrictions, helping to eliminate employee time theft and unexpected overtime expenses. Enhancing employee engagement becomes a straightforward task when staff can effortlessly check their work schedules anytime and from anywhere, fostering a sense of empowerment and responsibility. This robust scheduling solution not only improves operational efficiency but also contributes to a more engaged and informed workforce.

Begin your journey today toward mastering workforce management. Numerous organizations manage part-time staff and fluctuating work schedules, making it essential to have a reliable system in place. Shiftbase is a user-friendly software solution designed for employee scheduling that allows for the creation of long-term flexible schedules. These schedules can account for projected labor costs, employee turnover, and budget considerations. Additionally, it tracks employee availability and absences, ensuring that all requests from staff can be accommodated seamlessly. Once the work schedule is complete, it can be easily shared via email or accessed through a mobile app. Shiftbase facilitates the logging of worked hours through a computer, mobile app, or timeclock terminal, enabling real-time viewing of employee attendance and current wage expenses. Managers can also manage and record employee absences efficiently. Employees can request time off and manage their out-of-office hours using the mobile app available for both iPhone and Android devices. Beyond just scheduling and hour tracking, Shiftbase provides a variety of features that can significantly enhance your productivity and efficiency! With its comprehensive tools, you can streamline your workforce management processes and focus on what truly matters in your business.

You can view your entire organization from the palm of your hands. This brand new e3 mobile application is designed for today's mobile workforce. It gives you access to all core functions within e3 right from the comfort of your smartphone. You can view the interactive organizational chart, collaborate with your team, approve workflows, and access all information from anywhere, at any time. This application is only available to DATIS HR Cloud clients.

Datamatics Management Services, Inc. provides innovative automated solutions for time and attendance tracking along with comprehensive workforce management services designed to help companies manage payroll expenses effectively while enhancing overall productivity. Their established systems, TC-1 and TimesheetPlus, streamline processes related to employee monitoring, scheduling, absence handling, job costing, and labor analytics. Among these, TimesheetPlus stands out as a highly accurate and adaptable web-based application for managing time and labor. This sophisticated program gathers attendance information and offers robust reporting features and customization options to meet nearly any business need. Key functionalities include self-service workflows for both employees and managers, adjustable business logic, bulk editing features, multi-tiered security measures, and various data collection methods, making it a versatile choice for organizations looking to optimize their workforce management. Furthermore, the ability to tailor the system to specific organizational requirements ensures that companies can implement a solution that aligns perfectly with their operational goals.

Protime delivers effective solutions designed to enhance the productivity of your workforce by optimizing time management. Our offerings include time registration, workplace safety, attendance tracking, self-service options, payroll processing, cost accounting, hardware solutions, access control, and team planning. We also provide managed services and data services through our training center. By focusing on efficient time registration, we enable organizations to accurately assess the monetary value of time. Protime excels at transforming time management into financial insights, beginning with an intuitive system for logging attendance and working hours. This time tracking not only feeds into payroll processing but also supports meticulous cost accounting practices. Additionally, our online self-service module empowers employees to oversee their own time and absences, ensuring that they remain actively engaged in their work schedules. While logging time is a foundational step, the true benefit lies in the detailed reporting that follows, offering organizations clear visibility into attendance and employee productivity. Ultimately, our comprehensive approach to time and attendance management fosters a more efficient and accountable workplace.

When your schedule remains unchanged, it might seem like there's nothing to focus on. Implement an automated scheduling system that prioritizes tasks based on distance, job type, and required qualifications. Utilize mobile applications or landline monitoring systems to oversee your field staff, enhancing punctuality and service quality. Streamline travel administration by automating the calculations of travel time and mileage. Field staff can use the mobile app to complete their tasks, ensuring they meet client expectations. Leverage scheduling and monitoring data to swiftly process payroll and invoicing in mere seconds. With features like Inventory Management, Forms, and Management Reporting, we offer a multitude of solutions tailored for your field service operations. Our objective is to address the prevalent challenges faced by businesses managing remote teams, which includes verifying the performance of remote workers, optimizing their availability, and easing the burden on administrative personnel. By adopting these strategies, you can significantly improve overall efficiency and satisfaction within your organization.

OCTIME espresso is an all-in-one time management solution tailored for organizations with fewer than 200 employees. By integrating the OCTIME espresso system, you can enhance your long-term HR management with a cost-effective and scalable solution. This approach simplifies human resources management, eliminating the need for internal technical expertise to maintain your IT infrastructure, such as handling replacements during staff absences or managing specialized skill sets. With the Octime espresso application, all your managers can access it anytime, anywhere, simply by using an Internet connection and a web browser, whether at the office, at home, or on the go. Additionally, the platform streamlines the evolution of your application, as the automatic deployment of corrective patches spares you from tedious yet necessary tasks. Thus, OCTIME espresso not only simplifies processes but also ensures your HR management remains efficient and adaptable to changing needs.

TeamBridge is an operating platform for businesses that simplifies and streamlines workforce management processes. It provides a range of features that help organizations manage employee schedules and track attendance. It also automates communications and collects data-driven insights. TeamBridge is especially well-suited for teams that work remotely, as it offers a central platform where team members can access information and collaborate. The platform can be customized to meet the needs of any organization.

Queue Scan (Q-Scan) is a mobile application geared towards workforce management and serves as an effective tool for mobile data gathering. It captures details regarding tasks performed, which can include manufacturing products or providing services. This app seamlessly integrates with a web-based platform that oversees employee management, work orders, and instructions. Employees use a badge printed from the Q-Scan web interface to log their attendance and scan work orders using QR Codes. Task information is conveniently displayed on the mobile device, allowing users to simply tap to commence or conclude their operations. Our innovative, patent-pending workforce management solution provides comprehensive oversight and efficient administration of shop floor and labor activities. The capabilities embedded within Q-Scan empower users to enhance processes that are otherwise inefficient and manual, all accessible at their fingertips. By utilizing this technology, businesses can significantly boost productivity and reduce operational complexities.