QEval
QEval is a cloud-based platform designed to help call centers manage quality assurance and compliance needs effectively. It offers key features such as integrated online coaching for agents, role-based access controls, encrypted recordings, and detailed trend reporting. As a versatile and intelligent contact center quality monitoring and performance management tool, QEval utilizes advanced artificial intelligence and real-time speech analytics to provide actionable insights and analytics. The platform streamlines the coaching process by delivering training updates and offers enhanced visibility into coaching practices, moving beyond outdated methods of mere checkbox evaluations. By leveraging AI-driven speech analytics, QEval uncovers valuable performance insights, including emotional cues, to improve call center quality monitoring and foster more impactful agent coaching.
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Robin
Robin’s workplace platform is built with hybrid work in mind and has specialized tools for visitor management, meeting room management, and flexible desk booking, including:
- A streamlined experience for office visitors
- Actionable insights on capacity trends
- Team-by-team stats
- Meeting room usage
- In-depth reporting for more granular analytics
Get everything you need to manage your workplace, help people find coworkers and conference rooms, and welcome guests to the office.
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Edge Analysis
By utilizing comprehensive data, advanced analytics, AI-generated metrics, video recordings, and tailored reports, teams are able to discover strategically important insights that aid in pre-match strategizing, in-game assessments, and post-match evaluations. Edge Analysis includes AI-enhanced modules that cater to the standard processes utilized by performance analysis departments, enabling analysts to gain a deeper understanding of a team’s playing style, ball movement, player roles, and adjustments in team formation during various game phases, all framed within Stats Perform’s distinctive Playing Styles model. Adjustments to a team's strategy based on factors such as opponents, player availability, and the current state of the game can also help refine tactical plans and enhance overall performance. Furthermore, ProVision, our acclaimed interactive analytics platform, empowers professional teams to carry out in-depth analyses by exploring the vast global football database provided by Opta, allowing for even deeper insights into their performance. This combination of tools and resources ultimately aims to elevate the team's competitive edge on the field.
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Track160
Track160 offers a comprehensive football (soccer) analytics platform that provides precise tracking and performance metrics, automated event tagging, and video highlights for all clubs, coaches, and players. This innovative solution can be seamlessly implemented in stadiums of any size, utilizing just one camera setup and advanced optical tracking technology to deliver an all-encompassing 360° analysis of matches and player performances. Catering to professional teams and academies across various leagues, Track160 aims to enhance the digital transformation of clubs and national teams by establishing a centralized database for cross-league statistics while boosting fan interaction through data insights. The platform offers a fully automated analytics experience, supplying accurate data and video clips of match events, allowing for straightforward analysis of players, squads, and teams, including opponents. Additionally, it promotes accelerated player development by leveraging data-driven insights derived from automatically generated, FIFA Quality certified physical and tactical player information, ensuring clubs remain competitive at all levels. This cutting-edge tool empowers teams to harness the power of analytics to optimize performance and engagement.
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