Juvonno Reviews

Summary: I love Juvonno, I believe it’s a great step up from Jane. Very easy portal and I think more organizations should jump on the bandwagon.

Positive: Very easy to use, no technical glitches, easy communication. Very great tools for admins and physios to easily access all information necessary.

Negative: Not much that I don’t like besides the new update with the patient confirmation texts.

Summary: Our clinic has had a very positive experience using Juvonno to manage our day-to-day operations. The platform is reliable, and the team behind it is responsive, friendly, and committed to continuous improvement. No clinic software is perfect, but Juvonno’s openness to feedback gives us confidence that any challenges will be taken seriously and addressed over time.

Positive: - Intuitive and user-friendly for day-to-day clinic operations.
- Practitioners find the charting system straightforward and efficient.
- Real-time support chat provides quick and helpful responses.
- Comprehensive Help Center with accessible resources.
- Strong openness to user feedback and suggestions, with a clear willingness to improve.

Negative: - HCAI integration feels overly complicated—though this may be due more to HCAI’s limitations than Juvonno’s implementation.
- Tracking specific patient types (e.g., MVA, WSIB) isn’t as intuitive as we’d like; we currently rely on an external Google Sheet for this.
- The waitlist feature is valuable but could be simplified to enhance usability.

Summary: Overall nothing but positives when it comes to Juvonno. Creators are always very responsive with our feedback, and are always great as getting back to us quickly if one of our staff members needs a hand with anything. If I could give 6 stars I would.

Positive: - Everything is intuitive
- Very easy to learn & easy to use
- Stats are easy to generate , giving real data on clinician / clinic performance

Negative: Nothing bad to say here. There were minor issue in the past such as the inability to copy last charts to make things faster. The team took our feedback and made changes rapidly.

Summary: I find the overall usage of Juvonno easy, accessible, and very user friendly. It is customizable to each particular organization and the payment portals are easy for both clients and admin to use and track. I would definitely recommend this program.

Positive: I love the functionality of all scheduling, the grouping of clients, and the ability to run insurance through Telus E-Health directly through the program. The Juvonno Pay portal is easy to use and navigate, and makes taking credit card payments easy. The team at Juvonno is always helpful and kind.

There are so many ways to customize the experiences of not only our practitioners but also the admin team, and it's well worth every penny.

Negative: I don't really have any notable cons to mention. I find the user experience quite nice.

Summary: It has been an excellent up grade an fun learning new features. Support is great. Patient love the new receipts.

Positive: The system is user friendly. It is easy to correct mistakes. We used the playground a lot before starting live. Transfer of information was seamless.
Support has been amazing all hours of the day. You Tube videos help a lot.

Negative: I don't the constant save feature.
Haven't figured out how to book multiple appt.

Summary: I use this software everyday in my clinic and I have enjoyed it. It's important in my position to be able to complete charting quickly between patients, and I have had no problems with Juvonno.

Positive: - Easy to navigate on both PC and mobile
- The tool bar makes it easy to jump between features like schedule, patient info, and charting
- Charting templates help me keep a detailed record of my treatments

Negative: - I would enjoy to have some shortcuts in the charting to add special characters like arrows

Summary: Love it! Overall Juvonno is the best software that I have used up to date!
It is user-friendly and easy to use. If you are unsure, there is always someone there to help you.

Positive: Virtual access from anywhere in the world.
I can access from my phone/tablet/laptop and out of the country.

Negative: Tracking insurance coverages. I have to calculate the different services manually.

Summary: Extremely positive experience from the start, highly recommend their product and team! Clinic experience will be enhanced in one way or another as they are one of the few intentionally bringing paramedical and medical practitioners together!

Positive: Excellent integration of features that enhance the experience for patients, as well as practitioners of various specialties. Proactive pursuit of feedback for improvement of software, and responsive to challenges in timely manner. Fantastic support through help chat and expedient correspondences through email. Seamless transition and migration of data with very competent team.

Negative: Unable to build your own forms into system at present time.
Some improvement possible to shortcut links available in charting page.

Summary: I think Juvonno is a great tool which has made my life as a administrator quite simple. It's easy to use, reporting has great options and Juvonno comm is a great way to stay in touch with patients.

Positive: - Filter to switch between clinics (if you have multiple)
- Report tab has allot of different options
- Easy to navigate
- Straightforward to share/revoke access
- Juvonno Comm is great to share marketing emails and to stay in touch with patents

Negative: - Automated reports emailed to users/practitioners is not an available option yet, hope it is in the future

Summary: Overall i would not deal with any other company as the support rocks. It is easy for patients to contact and control their own accounts. It's mobile compatible for both doctors staff and patients

Positive: I have used Juvonno in all 3 of my clinics now and am in the process of completing a 4th clinic. The support staff have always been there to help from transferring data to assisting with invoice or payment issues. The chat support makes it a breeze to get issues reconciled in an instant. The technicians are there to build an add on when required and correct background issues.

Negative: I just wish sone of the programming when dealing with multiple clinics within one program could be a bit more customizable. But they find a fix or go around quickly to assist in any way

Summary: Excellent to date. Happy to have made the switch from my previous EMR.
Time saving versus previous system.

Positive: Ease of use, daily in clinical practice.
Ease of initial set up, training on how to use.
Customer support.

Negative: Use of template maker for custom reports is difficult.

Summary: Nothing but great things to say about this product, and I will continually encourage other providers/business owners to switch to Juvonno.

Positive: User friendly for a broad range of users, both tech-savvy or not.
Very customizable for all types of users (practitioners, office managers, etc).
Friendly staff able to help quickly to solve immediate issues.
Compatible with Manitoba Health billing.
Complete EHR service - charting, billing, scheduling, online booking, patient communications, etc!

Negative: Auto-refresh of schedule would be a nice added feature to ensure things like double booking are avoided, or that last minute additions to the schedule are seen.
Very few cons to note! Everything has been fantastic.

Summary: We have notice a financial increase and easy of operations since we changed our scheduling system. It has increase the flow of the clinic and provides better customer service

Positive: Love that it direct bills a large portion of insurance companies - saves so much time!
Tracking patients is super easy
Creating a system to follow up with patient who haven't book has helped our patient numbers increase!
Fast customer service. And can reach them a number of ways
I can go on and on!

Negative: Price is always a factor with any software system.

Summary: We've used Juvonno since 2010 and have been more than happy with the product and their staff. Manage your clinic from anywhere with ease and have comfort in knowing this software can take your business to the next level.

Positive: Juvonno services all of your daily functions to run a clinic smoothly. From scheduling and reminding clients, to insurance and accounting, and everything in between. And just when you think they've covered it all, they come out with new features in their system updates that have you and your staff excited!

Negative: There are small features I wish the system could provide, but I realize these are very specific to my own clinic's needs. Support staff are very helpful though and always try to find a solution.

Summary: I used two other clinic software programs before switching to Juvonno and I could not be any happier! They made the changeover very seamless, have a great support team/system, and are always willing to listen to how they can make their software better for you. I would truly recommend this software to any therapist or doctor, but especially to a multi-disciplinary clinic as it is so versatile!

Positive: There are so many things to like about Juvonno's clinic software. The patient portal is really great - especially the online payment option built directly in the portal. The communication functions are really great - both two way texting and internal communication. Very few steps to accomplish tasks, which was incredibly important to me and GREAT reporting. Highly customizable and integrated with all of the necessary billing platforms. It was hard to find a software that billed directly to Telus AND OHIP and that was a huge factor in my decision.

Negative: Form customization is a little complicated until you understand it better so it took longer than I had hoped, but the team was great at any help I needed. I would also like the option to have separate descriptions for services in the online booking portal (our services are a little complicated and patients don't always know what they need when descriptions need to have insurance criteria).