Joomag Reviews

Summary: Joomag's deceitful tactics, coupled with their utter incompetence, have left us thoroughly disillusioned. We strongly caution against using their services and urge potential customers to seek alternative platforms that value integrity, professionalism, and genuine customer care. Steer clear of Joomag unless you want to be ensnared in a web of frustration and disappointment.

Positive: Nothing in particular. Every feature Joomag offers was similar or subpar compared to other competitors.

Negative: We have been Joomag customers for several years, but our recent experience with their service has been deeply disappointing and frustrating, prompting us to warn potential users about the issues we faced.

1. Unreasonably short notice for a 300% price increase: Joomag notified us of a massive price increase just three days before it took effect, showing a lack of consideration and transparency.

2. Broken cancel button: When we attempted to cancel our subscription due to the price hike, the cancel button on their website was non-functional, preventing us from ending our subscription.

3. Inefficient customer support: In our efforts to cancel, we contacted their customer support team. Instead of addressing our request, they repeatedly tried to lock us into a longer commitment, blatantly ignoring our cancellation attempts.

4. Forced to initiate a chargeback: After numerous failed attempts to cancel our subscription through Joomag, we were left with no choice but to contact our credit card company and initiate a chargeback, adding further inconvenience to the situation.

In light of these issues, we strongly advise against using Joomag's services and recommend seeking alternative platforms that prioritize transparency, professionalism, and customer satisfaction.

Summary: This product is a waste of time. Please, do not buy and use it! Their website makes it seem like this software is professional, but it looks and feels like it hasn't been updated since 2010. Super disappointing. AVOID.

Positive: There are many good-looking magazine templates, and there is integration for pictures, videos, audio, and GIFS.

Negative: Extremely clunky. Incredibly difficult to use guides for uniform, center placement. You have to manually copy and paste each page from the template into your project, and the placement doesn't transfer over. Very easy for your pages to get corrupted, happened to me. Mobile version is a joke. Don't even bother using this software if you want to distribute other than on desktop. Not very user-friendly. No readily made assets or menu.

Summary: Joomag is a highly recommended solution for your needs of publishing and distributing information to your subscribers. With its user-friendly interface, you can easily create interactive and engaging publications that will captivate your subscribers and effectively communicate important updates, announcements, and other information.

Joomag's built-in analytics tool provides valuable insights into the performance of your content, allowing you to make data-driven decisions and continually improve the effectiveness of your communications. The platform's integration options and on-demand customization options make it a true one-stop-shop for all your publishing needs, streamlining your processes and making it easier to manage the publishing process.

Overall, Joomag is a reliable and efficient platform for publishing and distributing information to your subscribers. Its comprehensive features make it an essential tool for any publication publisher looking to effectively engage and communicate with their audience.

Positive: Joomag allows for the creation of interactive and engaging content, including video, audio, slideshows, and additional interactive elements that can be added on demand. This makes the content more impactful and memorable for the reader.

Joomag provides valuable insights into the performance of your content through its built-in analytics tool, which enables data-driven decisions. The platform also offers collaboration options and on-demand customization options to meet specific business needs, and integrates with other tools, making it easier to manage the publishing process.

Negative: There are some limitations to keep in mind. For example, the space in the viewer may not be as extensive as some users would prefer. Additionally, while Joomag offers a range of interactive elements, there may be a limited number of additional options to enhance the content. Finally, the collaboration options offered by Joomag may not be as extensive as some users require.