Inzite Description
Enhancing customer engagement through personal interaction, Inzite offers a comprehensive solution for communication via video, phone, and scheduling. It provides fully integrated and tailored options that include direct messaging, video and phone calls, screen sharing, and scheduling features. With capabilities such as website integration, custom widgets, CRM compatibility, real-time availability, calendar synchronization, personalized meeting agendas, as well as reporting and analytics, Inzite ensures a seamless experience for both businesses and their clients. This innovative platform empowers organizations to build stronger relationships through meaningful conversations.
Inzite Alternatives
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Birdeye
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Twilio Flex
Twilio Flex is the programmable cloud contact center platform that gives your company complete control over how, when and what you deploy. Powering over half a million agents today, Twilio Flex is accelerating digital transformation by freeing companies from the limitations of legacy call centers, all on one powerful platform.
Flex customers have reported lower handle times by up to 38% after giving agents personalized access to information from multiple backend applications - CRM, payment systems, service ticketing, rewards program, navigation on the web, etc. Unlock hyper-personalization by gathering relevant, contextual information at your agents' fingertips so they can deliver the best customer experience.
Find the documentation, sample code, and developer tools needed to tailor the contact center to your unique needs. Whether you're starting an outbound call, initiating a warm transfer, or monitoring agent activity, our guides will provide you the context you need to get the most out of Flex's existing architecture.
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Communique Conferencing
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There are many features that facilitate engagement and content consumption, including: Personal Agenda, AI Matchmaking and Meeting Scheduling, Briefcase, Video Chat and Gamification with Leaderboard.
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Pricing
Free Trial:
Yes
Integrations
Company Details
Company:
Inzite
Year Founded:
2014
Headquarters:
United Kingdom
Website:
inzite.com
Media
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Product Details
Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
In Person
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Inzite Features and Options
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