Ink DCS Description

Ink DCS is a comprehensive Departure Control System designed for airlines and ground handlers to manage passenger processing via the cloud. It encompasses all necessary tools that both large Low-Cost and Full-Service Carriers require to effectively conduct essential operations.

The system includes a variety of modules such as turnkey Web Check-in, Backup DCS, Ink Touch (a native iOS application), Kiosk Check-in, and Bag Drop solutions. Additionally, it boasts advanced functionalities like Interline Through Check-in (IATCI) and Interactive APIS, which facilitate intricate operational processes. With a robust API, airlines and other entities can create tailored systems leveraging our headless platform. Notably, the desktop user interface is accessible through web browsers, ensuring flexibility. Furthermore, the integrated Mass and Balance System synchronizes data seamlessly between DCS and Load Control operations, enhancing overall efficiency and accuracy. With these features, Ink DCS stands out as a vital tool in the aviation industry.

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Integrations

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Reviews - 4 Verified Reviews

Total
ease
features
design
support
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Company Details

Company:
Ink Innovation
Year Founded:
2011
Headquarters:
Spain
Website:
innovation.ink
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Media

Ink DCS

Ink DCS

Ink DCS Ink Touch, mobile DCS
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Product Details

Platforms
Web-Based
iPhone App
iPad App
Android App
Types of Training
Training Docs
Live Training (Online)
In Person
Customer Support
Business Hours
Live Rep (24/7)
Online Support

Ink DCS Features and Options

Airline Reservation System Software

CRM
Charter Reservations
Departure Control
Disruption Management
Distribution Management
Loyalty Program
Online Booking
Payment Processing
Revenue Management
Self Service Portal
Third Party Booking

Ink DCS User Reviews

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  • Name: Anonymous (Verified)
    Job Title: Head of US Ground Operations
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    INK- Exceptional Service and Quality Products for BermudAir

    Date: Nov 19 2025

    Summary: BermudAir has been and will continue to be a top supporter of INK Innovation, and we look forward to our future growth together!

    Positive: BermudAir has been able to grow and improve with INK Innovations products and support. INK provides flexibility for services offered in its system, ability to have access anywhere and at any time, and they continue to develop based on the airline's needs. We recently opened an airport station with no capability to have designated check-in desks; INK came back with the perfect solution of using mobile devices and this continues to be a successful addition for our performance on a full time basis.

    Negative: The only con to mention is that more airlines are not using INK Innovation for their operation. One recommendation for the future of mobile devices would be to combine the printing of boarding passes and baggage tags to one device. This will allow the agents to better handle the phone and printing devices between two instead of three.

    Read More...
    Ink DCS Company Response
    Date: Nov 27 2025
    Thank you for taking the time to write such a detailed review and for trusting Ink DCS to support BermudAir’s growth. It is good to hear that the mobile setup is helping you run new stations without the need for heavy fixed infrastructure. Your point about handling multiple devices for tags and boarding passes makes total sense. In practice, different standards are involved, so a single small printer for everything is not yet realistic. The focus is now on providing agents with a lighter, better-integrated kit. However, your feedback helps prioritise which improvements matter most on the day of operation and where new developments can be directed.
  • Name: Hans Josef B.
    Job Title: Station Manager
    Length of product use: 2+ Years
    Used How Often?: Yearly
    Role: Administrator, Deployment
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Comprehensive user-friendly application

    Date: Oct 30 2025

    Summary: I love the modern and intuitive approach from this platform. They did break with the available industry standard and avoided creating another iteration of the known systems. Both the UI and the admin options are modern and a few steps ahead of the competition. The connectivity options are also a leap ahead in comparison to the rest.

    Positive: Easy to use, quick learning pattern, rich in useful functionality, no added nonsense options, modern IU, friendly admin options and reliable.

    Negative: We have found none so far. If anything could be improved is maybe the Weight and balance section, specifically the administration of the database.

    Read More...
    Ink DCS Company Response
    Date: Nov 27 2025
    Thank you for such a considered review. It is encouraging to hear that the combination of DCS, Load Control, mobile tools, and admin functions works well in your operation without unnecessary clutter. That balance between capability and usability is intentional. Your comment on the Weight and Balance section and database administration is very helpful. Our development team is currently upgrading the Ink Load Control system, including the tools for managing aircraft data and configurations. The goal is to reduce the administrative burden for load controllers without losing the level of control your central team needs. As those changes are released, we will keep you informed, and we hope they will make your experience noticeably better.
  • Name: Axel R.
    Job Title: Managing Director
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Technology You Don’t Have to Worry About

    Date: Oct 29 2025

    Summary: I’ve worked with Ink Innovation for many years and truly value their reliable systems and collaborative team. The software is stable, low-maintenance, and continuously improving — it simply works.

    Positive: I’ve been working with Ink Innovation for many years, and what I value most is the personal connection with their team. Whether it’s implementation, daily operations, or development requests, communication is always straightforward and on equal terms.

    The system itself is continuously evolving, yet remains remarkably stable and low-maintenance — a true “set it and forget it” solution. Ink Innovation is a partner you can rely on without worry — the software simply works.

    A wide range of features rounds off the solution, leaving nothing to be desired.

    Negative: In recent years, Ink’s strategic focus has been on strengthening its mobile platform and broadening its offering through hardware integration. Consequently, visual enhancements to the desktop application have advanced at a slower pace, representing an area with clear potential for further development.

    Read More...
    Ink DCS Company Response
    Date: Nov 27 2025
    It is valuable to hear from someone who has used Ink DCS for many years. Knowing that the platform has been stable enough that you don't have to worry about it is exactly the kind of feedback a mission-critical system should earn. The shift in recent years towards mobile and hardware-light delivery has been intentional. We believe the airport environment is moving towards a smaller hardware footprint and more flexible ways of working. At the same time, your many years of hands-on experience with the desktop client are important as we design the next generation of delivery systems and solution layouts. Your product insight would be very valuable as we decide what to tackle first, to ensure those changes address real operational needs rather than just cosmetic updates.
  • Name: Anonymous (Verified)
    Job Title: Training Coordinator
    Length of product use: 2+ Years
    Used How Often?: Weekly
    Role: User, Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    INK DCS

    Date: Nov 03 2025

    Summary: Positive

    Positive: Easy to use check-in system, perfect for the size of our operation.

    Negative: Set-ups can be a little complicated

    Read More...
    Ink DCS Company Response
    Date: Nov 27 2025
    Thank you for sharing your experience and for highlighting that Ink DCS fits the scale and needs of your operation. Quick adoption by front-line staff is a priority, so it is good to hear the system is easy for agents to work with. You are right to flag that initial configuration can feel complicated, especially when you are setting up multiple stations, handling rules, and integrations. A system with this level of control will never be completely “one click”, but the setup path should be clearer and easier to repeat. Based on feedback like yours, we are tightening our default templates, improving documentation, and offering more guided support from the implementation team so future deployments take less effort on your side.
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