Infocon Systems User Reviews

Write a Review
  • Name: Joseph T.
    Job Title: IT Manager
    Length of product use: 6-12 Months
    Used How Often?: Monthly
    Role: Deployment
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Infocon Systems for EDI Services

    Edited: May 02 2025

    Summary: Infocon platform is very easy to use once trained. According to the business partner you are working with, implementation may take more time but once in use, Customer Service is also really good with helping to answer any questions.

    Positive: We are working with Infocon Systems for 3 years and are very satisfied. Our business is small and didn't require an in-house team to manage EDI set-ups. Infocon Systems meets our needs perfectly.

    Negative: Documents exchanging smoothly. We really don't have anything here.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Programmer
    Length of product use: 6-12 Months
    Used How Often?: Weekly
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Pleasure Working with the Infocon Team

    Date: May 01 2025

    Summary: One of our customer needed an EDI build, having worked with several vendors in the past, Infocon was diligent, prompt and very knowledgeable. If you are looking for a EDI provider that really cares about their clients, Infocon Systems for you!

    Positive: It was absolutely amazing working experience with the Infocon team. Their sales team including Tech/Customer Support has been great.

    Negative: They are very professional and responsive. Their EDI system is easy to use and works great. No complaint.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Office Manager
    Length of product use: 6-12 Months
    Used How Often?: Monthly
    Role: Deployment
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Excellent EDI Integration

    Date: Apr 30 2025

    Summary: I like the EDI platform, it makes easy to get orders from customers. Sharing documents like Ship notices and invoices are just a couple clicks of my mouse.

    Positive: They made EDI simple for me. I do not need to enter my invoice twice, Infocon Systems inputs it into Quickbooks for me.

    Negative: Currently we don't have any cons to share. Our. Technical support is also good.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Project Manager
    Length of product use: 6-12 Months
    Used How Often?: Monthly
    Role: Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Responsive EDI Platform

    Date: Apr 15 2025

    Summary: We contacted Infocon Systems for a complicated integration. They implemented very fast. Their customer support is also excellent.

    Positive: Infocon systems provide responsive platform to users so we can easily mange our task on any device.

    Negative: We are good with Infocon Systems. They are good provider of EDI services.

    Read More...
  • Name: Shuchi S.
    Job Title: Project Manager
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great Technical Support

    Date: Apr 09 2025

    Summary: I would recommend Infocon Systems to everyone. Infocon team is very fast and experienced. They provide instant solutions for any issue.

    Positive: Infocon Systems provides excellent technical support. They truly understand user issues and providing prompt and effective solutions very fast.

    Negative: The web portal needs to optimize little bit for mobile. But overall experience is great with Infocon Systems.

    Read More...
  • Name: Shilu G.
    Job Title: Software DEveloper
    Length of product use: 6-12 Months
    Used How Often?: Weekly
    Role: Deployment
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Complete integrated solution

    Date: Apr 04 2025

    Summary: Infocon is a excellent provider of EDI and integration services. They offer a completely integrated solution at a best price of other providers.

    Positive: Infocon Systems offer a completely integrated solution to meet our business needs. Technical Support team is also very responsive.

    Negative: Working fine for me, response time little bit slow

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Export Manager
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: Deployment
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great value, easy to use features, just all around excellent product

    Date: Mar 20 2025

    Summary: Easy to use, friendly service, 24/7/365 Support, and will integrate to any internal system. Best EDI value in the marketplace.

    Positive: Very functional and easy to use. Everyone comments on the improvement over former product, and how this has made the order processing so much faster.

    Negative: No issue so far, I would love to have mobile where I can send invoices and POs

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Sr.
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Best EDI Provider!

    Date: Feb 18 2025

    Summary: Great! They have always been responsive and so knowledgeable when running up against a new problem. System is very easy to use.

    Positive: Infocon Systems is easy to use, easy to learn and the support is great. You can submit a question online or call for immediate assistance.

    Negative: There is nothing that we do not like with Infocon Systems. I like all the stuff.

    Read More...