ID.me Description

ID.me simplifies how individuals prove & share their identity online. The ID.me secure digital identity network has over 98 million users, as well as partnerships with 30 states, 10 federal agencies, and over 500 name-brand retailers. The company provides identity proofing, authentication and community verification for organizations across sectors. ID.me is the only provider with video chat and is committed to "No Identity Left Behind" to enable all people to have a secure digital identity.

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Integrations

No Integrations at this time

Reviews - 3 Verified Reviews

Total
ease
features
design
support
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Company Details

Company:
ID.me
Year Founded:
2010
Headquarters:
United States
Website:
www.id.me/
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Media

Play Video ID.me Screenshot 1
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Product Details

Platforms
Web-Based
Types of Training
Training Docs
Training Videos
Customer Support
Live Rep (24/7)
Online Support

ID.me Features and Options

Identity Management Software

Access Certification
Compliance Management
Multifactor Authentication
Password Management
Privileged Account Management
Self-Service Access Request
Single Sign On
User Activity Monitoring
User Provisioning

Single Sign On Software

Biometric
Credential Management
Identity Federation
Multifactor Authentication
Password Management
Policy Management
Social Sign On
User Management

ID.me User Reviews

Write a Review
  • Name: Alex B.
    Job Title: Associate Product Manager
    Length of product use: 1-2 Years
    Used How Often?: Monthly
    Role: Administrator, Deployment
    Organization Size: 20,000 or More
    Features
    Design
    Ease
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    ID.me Allows to Verify Identity with Peace of Mind

    Date: Jun 17 2022

    Summary: Overall, ID.me is a great partner and solves our problem when needing a vendor to verify identities.

    Positive: The ease of use for customers is a huge positive when it comes to the ID.me portal. We have never heard of an issue where it provided a negative experience to the customer. It is also a great way for us to provide discounts to show our appreciation for customers.

    Negative: I think they could use some work on their portal management. It is quite confusing to try to access the analytics. Another improvement they could make would be to allow the customers to see their usage from the analytics portal.

    Read More...
  • Name: Dr. David M. C.
    Job Title: Head of Those Who Serve & Students Marketing
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: Deployment
    Organization Size: 20,000 or More
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    ID.me Verification for Customer Discounts

    Date: Jun 22 2022

    Summary: From initial contact and negotiations to implementation and post launch maintenance, working with ID.me has been a pleasant experience and their software is top notch - great overall customer feedback vs what we did in the past.

    Positive: Many Pros: taking in-house document and manual review to external software saved a ton of time and costs, a better, quicker customer experience lead to less customer frustration, and their reporting dashboard allows for identify areas of focus within our business.

    Negative: No cons to share about ID.me as a business nor about their software.

    Read More...
  • Name: Jill T.
    Job Title: Marketing Manager
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: Administrator
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Highly Recommend ID.me

    Date: Jun 01 2022

    Summary: We are pleased with the support and results from ID.me. We consistently hear from our customer success manager and gain advice on promoting ID.me on our website. We have used their offers for extra promotion via a military newsletter, and we were happy to do it. This review was submitted in exchange for compensation by ID.me, Inc.

    Positive: Id.me is necessary to our discounting plan at HidrateSpark! We are so thankful for this fast and low-touch way to give back to those in our community.

    Negative: You will get charged by verification instead of by discount use. So, you do pay for those who verify and abandon which is a bummer.

    Read More...
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