IBM Sterling Connect:Direct Integrations

Shift away from a reactive fire-fighting approach and instead take proactive steps to tackle issues while confidently meeting your SLA commitments. The IBM® Sterling Control Center Monitor efficiently oversees critical events in your B2B and managed file transfer (MFT) environment, enhancing operations, customer satisfaction, and B2B governance. It implements specific rules to notify relevant stakeholders whenever a server, process, or transfer encounters a problem. Dashboards designed for various user types provide actionable insights. You can monitor file transfers and B2B procedures while ensuring server views are aligned with operational logic. This system allows for the identification of schedules, processes, file names, user roles, and security features, all of which contribute to comprehensive oversight. It also enables continuous control monitoring and detailed audit reporting, ensuring everything is within compliance. Furthermore, it consolidates event data from all B2B and MFT systems into a unified view, streamlining management and enhancing decision-making capabilities.

Origina stands out as a premier independent provider of third-party software support for IBM software, catering to a wide range of clients with over 800 IBM products available through the Passport Advantage program. Our team of Global IBM® Experts offers around-the-clock support, ensuring that customers receive assistance within just 30 minutes, thanks to our rigorous Service Level Agreements (SLAs). By transitioning from IBM to Origina for their software support needs, clients can realize significant savings of up to 50 percent annually, while also enjoying the benefits of avoiding mandatory upgrades. This approach not only enhances financial efficiency but also allows clients to derive maximum value from their IBM software by prolonging its effective use. Origina is committed to revolutionizing software support through its foundational principles: extending the software lifecycle, safeguarding its security and stability, and improving its overall functionality and performance. Ultimately, our goal is to empower customers, maximizing their investment in technology while ensuring they receive the highest quality of support.