Sendbird
Sendbird provides AI-powered omnichannel communication solutions, including AI agent for customer service, Chat API, and Business Messaging for seamless customer conversations across mobile apps, websites, social media, and more. Our platform supports iOS, Android, JavaScript, Unity, and .NET.
Sendbird’s AI Agent Platform enables businesses to automate customer support across a wide range of channels, including SMS, web, mobile apps, and social media. This solution leverages AI to provide proactive, continuous support by anticipating customer needs and engaging them on their preferred platforms. Businesses can build and manage their own AI agents with an easy-to-use interface, ensuring smooth customer interactions. The platform integrates seamlessly with existing systems, providing businesses with insights into customer conversations, improving agent performance, and offering reliable support in high-traffic environments.
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Vertex AI
Fully managed ML tools allow you to build, deploy and scale machine-learning (ML) models quickly, for any use case.
Vertex AI Workbench is natively integrated with BigQuery Dataproc and Spark. You can use BigQuery to create and execute machine-learning models in BigQuery by using standard SQL queries and spreadsheets or you can export datasets directly from BigQuery into Vertex AI Workbench to run your models there. Vertex Data Labeling can be used to create highly accurate labels for data collection.
Vertex AI Agent Builder empowers developers to design and deploy advanced generative AI applications for enterprise use. It supports both no-code and code-driven development, enabling users to create AI agents through natural language prompts or by integrating with frameworks like LangChain and LlamaIndex.
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Dialogflow
Dialogflow by Google Cloud is a natural-language understanding platform that allows you to create and integrate a conversational interface into your mobile, web, or device. It also makes it easy for you to integrate a bot, interactive voice response system, or other type of user interface into your app, web, or mobile application. Dialogflow allows you to create new ways for customers to interact with your product. Dialogflow can analyze input from customers in multiple formats, including text and audio (such as voice or phone calls). Dialogflow can also respond to customers via text or synthetic speech. Dialogflow CX, ES offer virtual agent services for chatbots or contact centers. Agent Assist can be used to assist human agents in contact centers that have them. Agent Assist offers real-time suggestions to human agents, even while they are talking with customers.
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AgentAuth
AgentAuth stands out as a dedicated authentication solution that streamlines secure and efficient access for AI agents across more than 250 external applications and services. The platform supports an array of authentication protocols, ensuring dependable connections alongside features like automatic token refresh. Additionally, it integrates effortlessly with top agent frameworks such as LangChain, CrewAI, and LlamaIndex, thereby amplifying the operational capabilities of AI agents. With a centralized dashboard, AgentAuth grants users complete visibility into their connected accounts, which aids in effective monitoring and rapid issue resolution. The platform also provides options for white-labeling, enabling businesses to tailor the authentication experience to fit their branding and OAuth developer applications. Upholding stringent security protocols, AgentAuth adheres to SOC 2 Type II and GDPR requirements, implementing robust encryption methods to safeguard data integrity. Moreover, its continuous updates and enhancements ensure that it remains at the forefront of authentication technology, adapting to the evolving needs and challenges of the digital landscape.
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