Hubstaff User Reviews
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Choose annual pricing carefully Edited: Jun 12 2025
Summary: Been a member for a number of years with Hubstaff, and have paid annually.
Downsizing my team and wanting to cancel our membership; however - they're unwilling to offer any sort of refund.
I suggested that they simply run the math to assume we were paying the higher monthly rate for the year, and refund us the difference - that way we have earned no discount, and if anything - they come out ahead for having gotten paid early.
Nope - just flat out refusal. Shame - went from enjoying their software to feeling like a money grab.
Oh well - better software out there for cheaper anyway. I wouldn't come back nor choose them if I were starting fresh.Positive: Good enough experience for the core product; does the job properly - so can't complain about any of that
Negative: It's all good until you have any sort of debate about their pricing. Do not get the annual plan unless you can 100% use it every single year for the full year, including if you ever want to shut down your business.
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