Hosting.com Reviews

Summary: Everything is working fine. Good person-to-person chat support. I intend to continue with them for a while.

Positive: What can I say... Everything is working fine. Good person-to-person chat support. I just hate it when I'm attended by robots...

Negative: They could have better ongoing prices after the initial promotional price. I hope they won't let me leave after the initial promotional period. There are other competitive promotional options out there.

Summary: Excellent hosting experience for the six sites I manage. I have very long experience with tech support for hosting platforms, and so far, Hosting.com has been the best. We formerly used SiteGround, which once had excellent support, but then began triaging their support and not responding to requests from customers who'd had more than a certain number of issues in the last six months. Ugh. Unacceptable.

Positive: We're grateful for Hosting.com tech support. It's timely, addresses the issues squarely (no deflecting or superficial answers, or misunderstanding of the issues). This is hugely important to us, and it's always a big relief to have issues resolved expeditiously, and not have to spend endless time on them.

Negative: Haven't encountered any issues that weren't resolved reasonably and promptly.

Summary: Hosting.com has always had fantastic support for any problems you may have. Response time is very quick and any instructions they give are clear and easy to understand. I have been with Hosting.com for a long time now and they have never let me down and work quickly to resolve any problems and get you up and running again. Very pleased with the service Hosting.com offers.

Positive: Fantastic service. Fast response time. Easy to understand instructions to resolve any problems. Little to no down times.

Negative: NO cons that I have experienced.

Summary: Hosting.com is the best hosting available with multiple server options. Pricing is VERY competitive, and they run regular discounts for multiyear subscriptions. Support is impeccable and all tools are included.

Positive: Competitive pricing, great server options, terrific and fast support, uptime is phenomenal. Comes complete with all Cpanel tools.

Negative: I have used this platform for several years and have not had any major issues.

Summary: My overall experience? I'm a marketing guy, not a tech/apps/code and plumbing expert so it helps to have some reliable and knowledgeable folks to offer the equivalent of 'roadside assistance' to my websites.

Positive: Hosting.com support regularly solves any glitches quickly and easily (once I find that something has gone ka-flooey). It usually ends up being a simple setting, app update or other thing I've overlooked in website maintenance.

Negative: No cons, no notes, nothing but thumbs up (if you're reading this far) because they are on the case nights and weekends, holidays and wherever websites are in distress.

Summary: Great personal Service. could not have asked for a better help. That is about all I have to say. OK? Ok!

Positive: Prompt. Answered in less than 12 hours. (Probably quicker, I went to bed) Got the problem handled and back in business. LOVE Hosting.com

Negative: Nothing went wrong.

Summary: I've had a lot of web hosts since 1993 and I must say that all the technicians from Hosting.com are the best!

Positive: Hosting.com technicians are knowledgeable, pleasant, thorough & fast. Best Domain service I have had since 1993.

Negative: Not one single con. Every technician has been spot on!

Summary: Every service call was immeasurably helpful. They are patient and thorough to walk you through step by step for complete resolution.

Positive: Hosting.com staff is amicable, knowledgeable, patient and very supportive above and beyond. I am very impressed.

Negative: Nothing I didn't like - everything was perfect from beginning to end of the call.

Summary: I applied for a change of hosting option and it was resolved the same day, they can be flexible by keeping customer satisfaction at the forefront.

Positive: Thank you for your quick response and solution to sudden needs. Thank goodness you exist, Hosting.com.

Negative: There is no feature I do not like. The design is simple, the service and return are fast, the problem is solved as I wanted.

Summary: I have been a customer with Hosting.com for more than 5 years now, even longer, I see it as a quality service, not a crowded farm.

Positive: Reliable hosting, you can find all necessary tools when you need to create great business. The team is experienced enough and quick when you need to migrate mail and other services, you can easily switch between plans and maintain work. The most important thing about Hosting.com is that it unique, to me it is not a crowded hosting company with so many clients, they care about their customers and maintain quality. Finally, security matters and so is Hosting.com security.

Negative: For more than 5 years now, I have nothing I can claim wrong about Hosting.com.

Summary: As always you are the best. All with me being a rookie for server maintenance. Thanks for being such a patient, wonderful, supportive host.

Positive: As always you are the best. All with me being a rookie for server maintenance. Thanks for being such a patient, wonderful, supportive host.

Negative: Nothing they are extremely supportive. Especially since they help educate me on processes,

Summary: Very helpful confirmation allowing me to shift attention to locate the real problem. A2 Hosting is fair and treat everyone as an equal.They by example and the approach of embracing change and adapting to changing work situations encourages others to do the same.They have staff with the making of a strong leaders
and encouraged customers to garner the respect and attention deserved.
Communication skills were great and this is reflected by how highly the industry speaks of them.

Positive: Good response time. I asked for the absolute server file path for perl. My file open for read gave no file content but my file path was not the issue. The open script had a typo in: open F, "$fle" | die "Can not open file $fle $!"; Before the die the symbol should be "||" for a logical or but the "|" made perl attempt to pipe output to a non-existent file what I call the bit bucket. A2 Hosting returned the absolute file path on a Sunday with the issue reported the night before. My web site is perl based not their WordPress application, but the support for this small customer base still seems to get good staff support.

Negative: My own code review left a little to be desired; but a reminder that one missed character can have major results - always bad.

Summary: Pleased with the A2 hosting support and overall experience of their hosting service for my websites. I have several of my own websites related to my artwork, my community, and the towns nearby, and I have also developed websites for clients. I have been self-employed for my entire career, and I have used the web since it began in the last century. I still need a lot of help since I am mostly an artist.

Positive: I received wonderful support from A2 hosting when I had issues with my websites, that were due in large part to my lack of expertise. I learned a lot about when to make backups, staging sites, and when to not make too many staging sites daisy chained. Even though my lack of skill caused the A2 staff a lot of extra work, they were very helpful and patient with me as we worked it out. I will not make the same mistake again of getting my work tangled up, and we got it all sorted out nicely. I highly recommend A2 hosting for their team, their equipment, their skill and their patience.

Negative: It did take a day or two to hear back from my emailing a ticket, but I knew I could call them with my ticket number to speed things up, and I chose not to do that. They give a lot of attention to each ticket, and I knew that the issue was my mistake.

Summary: I am pleased to report that even when accessing the service from Korea, the speed remains impressively fast. This efficiency greatly enhances the user experience and supports seamless business operations.

Positive: I was deeply impressed by the swift response from a foreign country located at a considerable distance. Their prompt and efficient communication played a crucial role in supporting and significantly benefiting my business operations.

Negative: The speed of the U.S. region is fast even if you connect from Asia.

Summary: Excellent fast response from technical, sales and Billing team. The billing department was able to respond almost immediately to my requests for changes to my plan and invoices.

Positive: The billing department was able to respond almost immediately to my requests for changes to my plan and invoices.

Negative: Cost of renewals. It could have been cheaper then competitors.